HP 772n (US/CAN) Errors and Warnings Report, Full System Backup, Custom Backup, Custom Restore

Page 76
Full System Backup

Product Information

Drive Specifications

Interfaces

Installation and Configuration

Drive Operation

Tips and Techniques

Software

 

Maintenance

Troubleshooting

Warranty and Support

Release Notes

 

Discontinued Products

 

 

 

 

 

Full System Backup

Making a copy of your computer's entire hard drive is easy with HP Simple Backup.

1.Start HP Simple Backup.

2.Click on Full System Backup from the main screen.

HP Simple Backup's Wizard walks you through the rest of the necessary steps.

Custom Backup

HP Simple Backup's Custom Backup feature allows you to pick and choose which files you want to backup. To create a Custom Backup, perform the following steps:

1.Start HP Simple Backup.

2.Click on Custom Backup from the main screen.

HP Simple Backup's Wizard walks you through the rest of the necessary steps.

Complete System Restore

HP Simple Backup's Wizard walks you through the rest of the necessary steps.

NOTE: If HP Simple Backup does not start automatically, click on the Windows Start button and then select the Run... option. Browse to your CD reader's drive, double click the Setup.exe command and then click OK.

Automatically Excluded Files

Because of the constantly changing characteristics of some types of files, HP Simple Backup automatically excludes them. Following is a list of some of these types of files:

Backup application files

Index files for caches (internet files, history files, etc.)

Windows swap files

Drivespace or Doublespace files

Temporary directories (i.e., .tmp files)

HP Simple Backup's Complete System Restore option allows you to take the backup files you created using the Full System Backup option and put those files back onto any computer equipped with a CD reader (yours or anyone else's).

1.Insert the first CD of your backup set into your CD reader.

2.Click Complete System Restore from the automatically displayed screen. HP Simple Backup's Wizard walks you through the rest of the necessary steps.

NOTE: If HP Simple Backup does not start automatically, click on the Windows Start button and then select the Run... option. Browse to your CD reader's drive, double click the Setup.exe command and then click OK.

Custom Restore

The Custom Restore option is much like the Complete System Restore option in that it allows you to restore files to any computer equipped with a CD reader (yours or anybody else's).

1.Insert the disc you created using HP Simple Backup's Custom Backup option into your computer's CD reader.

2.Click Custom Restore from the automatically displayed screen.

Errors and Warnings Report

The following is a list of errors and warnings that may appear in the Report file after a backup or restore operation. Look below for a description of the error that was reported.

Error/Warning

Description

 

 

File/directory busy or in

An application was running at the time of backup,

use by another application,

or a data file was in use. Close all applications, or

it will be skipped

those running from your system tray (i.e. Anti-

 

virus, Scheduler,...), prior to backing up.

 

 

 

Error opening file/directory

File or directory may be corrupted. Recommend

 

 

running ScanDisk on that drive prior to backup.

 

You may not have proper read access to that file

 

 

or directory (i.e. Windows NT security

 

 

permission).

 

 

 

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

HP Simple Backup

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Image 76 Contents
10/25/01 - TSSGdvd100iFall2001.pdf ChaptersTechnical Support Solutions Guide hp dvd-writerContents Drive SpecificationsChapter Product InformationChapter 4 Installation and Configuration Chapter 3 InterfacesChapter 7 Software Chapter 5 Drive OperationChapter 6 Tips and Techniques Chapter 8 Maintenance Chapter 9 Troubleshooting Other problems occurred after enabling DMATry using a different source drive Enabling DMA on hard drives and Windows 98/MeChapter 10 Warranty and Support Chapter 11 Release NotesChapter 12 Discontinued Products Figures Tables Table 24 Location C\Winnt\System32\ NT & Win2kWhat is MultiRead? Chapter 1 Product InformationProduct History CD TechnologyDisc Storage Capacity of HP Products DVD Media Read/Write CompatibilityCD-R/CD-RW Media Read/Write Compatibility DVD PlayersLaser Safety Product Service Part NumberProduct Positioning Parts Available for the hp dvd-writer DriveCurrent Products Table 4 Current HP CD-Writer ProductsProduct TypeChapter 2 Drive Specifications Physical SpecificationsSystem Requirements MountingFigure 1 Bottom View of the hp dvd-writer dvd100i Drive hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01Physical Specifications Figure 2 Side View of the hp dvd-writer dvd100i DriveBox Size and Weight for hp dvd-writer dvd100i Drive Table 6 Dimensions and Weight of the hp dvd-writer dvd100i DriveWeight net Table 7 Box Size and Weight of hp dvd-writer dvd100i DriveTable 9 Emergency Ejection Specification Table 10 Auto Insertion SpecificationTray Locking Mechanism Manual EjectionConnector and Jumpers on hp dvd-writer dvd100i Drive Power ConnectorSignal Connector Missing Pin 20 key pin Figure 6 Interface ConnectorTable 12 ATA-2 Signals SignalMaster/Slave and Cable Select Pin #Analog Audio Output Connectors Digital Audio Output ConnectorsFigure 8 Audio Connector Output Pins Front Audio Output Figure 9 Digital Audio Connector Output PinsLogical Recording Format AudioRIP Speed Reliability Specifications ErrorsPreventive Maintenance Acoustic Power EmissionsElectrical Specifications PowerPower Management Power InputPerformance Specifications BufferPerformance of the Drive Disc Finalization TimeBackup Rate Native Backup Rate CompressedBurst Transfer Rate Transfer RatesEnvironmental Specifications TemperatureVibration HumidityProduct Safety Specifications Certification ProgramsCountry AgencyReferences Packet Interface Extension ATA/ATAPI-4, RevisionSpecification “White Book”, N.V. Philips, Sony Corp Discussion of ReferencesATA Packet Interface for CD-R/RW Devices, Revision ATA/ATAPI Chapter 3 InterfacesATA/ATAPI IDE Connectors Figure 10 IDE ConnectorsFigure 11 40-Pin IDE Connector hp dvd-writer driveFigure 12 Align Pin 1 to the IDE Connector in the Computer Figure 13 Align Pin 1 on the DrivePC Desktop Minimum System Requirements Chapter 4 Installation and ConfigurationNOTE HP MyDVD does not run on Windows NT Installing the hp dvd-writer dvd100i Drive Figure 14 hp dvd-writer Installation Menu ScreenWhat’s in the Box Inserting DiscViewing the Install Video Printing the Install RecommendationStarting Installation 1. Click Start Installation on the Installation menuFigure 16 Unplug the Computer Installing the HardwareFigure 17 A Free Drive Bay Figure 19 Rails for Mounting the Drive Figure 18 Setting Jumpers on the Drive10. Slide the hp dvd-writer drive partially into the bay Figure 21 Data Cable Connector on Drive Back Figure 20 Audio Cable Connector on Drive BackAudio Connector Figure 22 An hp dvd-writer Drive Sharing the Data Cable Figure 23 An hp dvd-writer Drive Not Sharing the Data CableInstalling the hp dvd-writer dvd100i Drive Figure 24 Power Connector on Drive Back NOTE Improper connection of the power cable will damage the driveFigure 25 Securing the Drive in the Bay Installing the Software Vendor Software InstallationFigure 26 Connect the Computer to Power Restarting the ComputerIdentifying the hp dvd-writer Drive Desktop IconStart Menu Program Group Names Figure 27 HP CD-Writer Desktop IconUninstalling Software HP DLA, Version 2.5 on page HP Simple Backup on pageStartPrograms Hewlett-PackardHP DVD-WriterHP DVD-WriteerUninstall Additional Reference InformationChapter 5 Drive Operation BezelDisc Loading Mechanism Figure 28 BezelVolume Control Table 20 Auto Insertion SpecificationTable 19 Emergency Ejection Specification Disc Ejection MechanismHP Simple Backup PowerDVDStarting Software Figure 29 hp dvd-writer Desktop IconFrequently Asked Questions Chapter 6 Tips and TechniquesPage that support the MultiRead specification. This is because CD-ReWritable discs are Q A Q A Q A Chapter 7 Software Start Menu Choices for Core SoftwareInstalling HP RecordNow Files Installed for HP RecordNowTable 22 Location C\Program Files\HP MyCD default HP RecordNowUsing HP RecordNow Starting HP RecordNowTable 23 Location C\Program Files\HP MyCD\Media DateMaking an Exact Copy of a Disc 2. Click HP RecordNowFigure 33 HP RecordNow Welcome Screen To make an exact copy of a discMaking a Data Disc Making a Music Disc from Audio FilesTo create a data disc To make a music disc from audio filesMaking a Disc for an MP3 Player Making a Music Disc from other CDsTo make a music disc from existing CDs Options CDDBTo make a music disc for an MP3 player Warn me when appending to a data disc General TabAdvanced Tab Eject drives automaticallyMy proxy server requires login CDDB TabTips and Tricks Use Burn-ProofUsing the Back button Dragging files from Windows Explorer to HP RecordNowTotal time of your audio tracks Changing CD Recorder drivesTroubleshooting Selecting Audio FilesPreviewing Audio Files Renaming Audio TracksTable 26 HP MyCD Registry Keys Default ValueKey Name Uninstalling HP RecordNow To uninstall HP RecordNow from WindowsTo uninstall HP RecordNow from Windows NT To uninstall HP RecordNow from Windows Millennium EditionBasic Installation Locations for HP DLA Installing HP DLAFiles installed to “Target Directory\INSTALL” HP DLAFiles installed to “Target Directory\SYSTEM” DLA Engine Installation Shared Components InstallationFiles installed to “Windows Directory\HELP” Files installed to “Windows Directory\SYSTEM32\DRIVERS”Using HP DLA Starting HP DLAFormat 2. Click HP DLATo format a compact disc Make CompatibleTo make your disc compatible To customize your settings TipsPreferences Explore ButtonUninstalling HP DLA 2. Select Settings then Control Panel3. Click Add/Remove Programs then click the Install/Uninstall tab 2. Select Settings then Control Panel 3. Click Add/Remove ProgramsFeatures InstallationHP MyDVD System RequirementsUsing HP MyDVD Starting HP MyDVDStartProgramsHewlett-PackardHP DVD-WriterHP DVD-Writer Select StartProgramsMyDVDMyDVDCustomer Support Support ProviderPhone USA and CanadaHP Simple Backup Using HP Simple BackupStarting HP Simple Backup Figure 41 HP DVD-Writer Desktop Icon 2. Click HP Simple BackupErrors and Warnings Report Full System BackupCustom Backup Complete System RestoreSupport Provider for HP Simple Backup PowerDVD Manuals for PowerDVDUsing PowerDVD Starting PowerDVDInternational Headquarters Figure 46 PowerDVD ScreenPowerDVD Chapter 8 Maintenance Product CleaningProduct Care DriveChapter 9 Troubleshooting Up-To-Date Troubleshooting InformationHP Troubleshooting Assistant Improving Drive Performance and Reducing ErrorsNOTE USB CD Writers do not have the DMA feature available 7. Click the Advanced Settings tabEnabling DMA on HP IDE CD/DVD Drives and Windows 98/Me Enabling DMA on hard drives and Windows 98/MeSoftware Errors DMA will not stay enabledOther performance issues Reasons why DMA will not stay enabled after restarting your computerInstallation HP RecordNow reported a write errorYour HP drive is installed, but does not appear in Windows Explorer Try using your HP drive as both the source and destination driveCheck data connectors for bent pins Common , and click Disk AdministratorDouble-click Administrative Tools Check external SCSI cablesThe HP drives software installation fails Uninstall the HP drive softwareReinstall your HP drives software HP RecordNow reported a write error on pageIf an error occurs while recording 4. Click the File System button in the Advanced settings boxIf youre trying to read an 80-minute CD Turn off Read Ahead capabilities for the driveAn error occurred while recording High Speed CDs80-Minute CDs See AlsoYou cannot write to an 80-minute CD using your HP drive You are using an HP CD-R 80-minute CDYou are using a non-HP CD-R 80-minute CD Use HP media2. Click the Performance and Maintenance icon Unable to Hear MusicWindows 2000 Professional Windows MeDLA 2.5 Known Problems Installation allowed to Network DrivesSimple Backup and DLA can’t be used simultaneously Incorrect error message with Win 95 and OfficeWin 98SE DLA causing EZ CD Creator 4 to crash Cannot change volume label in Windows MEZero length file is left at end of filled compressed media Network sharing is not supported with DLANot formatting when drag and drop from Explorer to unformatted media 4. Remove the check from “enable CD recording on this drive” Reboot3. Go to Recording PTR#5044348hp dvd-writer dvd100i Warranty Information Chapter 10 Warranty and SupportDURATION OF LIMITED WARRANTY Product Service and Support Support Parts ListElectronic Services E-Mail FTP Site Telephone Product Service and SupportChapter 11 Release Notes Windows NT 4.0 ATAPI Driver IssuesHP CD-WRITER, hp dvd-writer How to use this document 2. Delay After Cancel6. Enable DMA to Reduce Buffer Underruns HP RecordNow, Version7. Incompatibility with Direct CD 8. Incompatibility with MS Backup 9. Problems with High Speed CD-RW Media10. Problems formatting previously formatted DVD/CD-RW media 11. Problems reading CD-R media 12. Multiple drive incompatibilities8. Incompatibility with MS Backup 9. Problems with High Speed CD-RW Media11. Problems reading CD-R media 6. Compressed Data1. Multiple SCSI Device Setups Backup5. Disaster Recovery on FAT32 or DBCS Systems 3. Delay After Media Format, Media Initialize, or Canceled12. HP Simple Backup and Active Desktop Applications 8. Booting from CD9. USB and Firewire 1394 Devices 10. Disaster Recovery ConfigurationTo use Disaster Recovery 17. Conflict With Microsoft System RestoreTo restore busy files 19. Device Issues With Windows Media Player 18. PCHealth Updates on Windows ME20. Disaster Recovery on ATAPI Hard Disks Larger Than 8GB Chapter 12 Discontinued Products Drives No Longer SoldTable 29 HP CD-Writer Drives No Longer Sold Drive Family
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