Support Provider for HP Simple Backup, Error/Warning

Product Information	Drive Specifications	Interfaces	Installation and Configuration
Drive Operation	Tips and Techniques	Software	Maintenance
Troubleshooting	Warranty and Support	Release Notes	Discontinued Products

Error/Warning	Description

Error reading data from file	•	File or directory may be corrupted. Recommend
system		running ScanDisk on that drive prior to backup.
	•	You may not have proper read access to that file
		or directory (i.e. Windows NT security
		permission).

File/directory not found	File or directory was missing during backup. The
	files or directories selected for backup may have
	been moved or deleted by another application. If
	you would like these files backed up, locate them
	and perform a Custom Backup on these files.

Error creating file/directory	•	File may be in use. Make sure the file you are
		restoring is not open or running.
	•	You may not have proper write access to that file
		or directory (i.e. Windows NT security
		permission).
	•	The hard disk you are restoring to may be
		corrupted. Recommend running ScanDisk on
		that drive prior to restore.

File/directory missing or	These files or directories were not successfully
corrupt during backup	backed up due to one or more of the errors above.
	Therefore, they are not available for restore on the
	backup media. This is simply a warning. To avoid
	receiving these errors in the future, follow the
	instructions above.

Error/Warning	Description

File/directory busy or	These files or directories were not successfully
access denied during	backed up due to one or more of the errors above.
backup	Therefore, they are not available for restore on the
	backup media. This is simply a warning. To avoid
	receiving these errors in the future, follow the
	instructions above.

Support Provider for HP Simple Backup

First Tier Support is provided by Hewlett-Packard.

Second Tier Support is provided by VERITAS.

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

HP Simple Backup

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980c (US/CAN) specifications

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