HP 980c (US/CAN) You cannot write to an 80-minute CD using your HP drive, Use HP media, 4020i

Page 89
Use HP media

Product Information

Drive Specifications

Interfaces

Installation and Configuration

Drive Operation

Tips and Techniques

Software

Maintenance

Troubleshooting

Warranty and Support

Release Notes

Discontinued Products

 

 

 

 

Use HP media

HP drives can read most 80-minute CDs. However, the manufacturing process for 80-minute CDs varies and reliability problems can occur. To reduce compatibility problems with 80-minute CDs, HP recommends that you use HP-brand 80-minute media or use a 74-minute disc. If experiencing difficulty with non-HP media, please contact the manufacturer for support.

A home, auto, or portable stereo CD player cannot read an 80- minute CD

Many home, auto, or portable CD players only read 74-minute CDs.

You cannot write to an 80-minute CD using your HP drive

HP supported drives

All HP DVD-Writers and most HP CD-Writers can write to 80-minute media. The following HP CD-Writer drives cannot write to 80-minute media: the 4020, 6020, 7100 and 7200 series drives. Ensure that you are using a supported HP CD-Writer drive when recording to 80-minute media.

You are using an HP CD-R 80-minute CD

If you are using an HP CD-R 80-minute CD and a supported HP CD-Writer drive and you cannot write to the disc, you may be experiencing a general write problem also associated with 74-minute CDs. For more information regarding write errors, see Software Errors on page 83 or Making Audio CDs on page 86.

You are using a non-HP CD-R 80-minute CD

HP drives can write to most non-HP 80-minute CDs. However, the manufacturing process for 80-minute media varies and reliability problems can occur. If you are using non-HP CD-R 80-minute CDs and you are experiencing write problems, HP recommends switching to 74-minute CDs or HP-brand CD-R 80-minute CDs. You could also contact the CD's manufacturer for support.

Supported HP CD-Writer Drives for 80-Minute CDs

Table 28 Supported HP CD-Writer Drives for 80-minute CDs

Drive Model
Hardware is Capable
Software is Capable

 

 

 

4020i

no

no

 

 

 

6020 series

no

no

 

 

 

7100 series

no

no

 

 

 

7200 series

no

no

 

 

 

7500 series

yes

yes

 

 

 

8100i series

Writes up to 78 minutes, 30

yes

 

seconds on an 80-minute CD

 

 

 

 

8200 series

yes

yes

 

 

 

8270e series

yes

no

 

 

 

M820e series

yes

yes

 

 

 

9100 series

yes

yes

 

 

 

9200 series

yes

yes

 

 

 

9300 series

yes

yes

 

 

 

9500 series

yes

yes

 

 

 

9600 series

yes

yes

 

 

 

9700 series

yes

yes

 

 

 

9900 series

yes

yes

 

 

 

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

80-Minute CDs

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Contents Chapters 10/25/01 - TSSGdvd100iFall2001.pdfTechnical Support Solutions Guide hp dvd-writerDrive Specifications ContentsChapter Product InformationChapter 3 Interfaces Chapter 4 Installation and ConfigurationChapter 6 Tips and Techniques Chapter 5 Drive OperationChapter 7 Software Chapter 8 Maintenance Other problems occurred after enabling DMA Chapter 9 TroubleshootingTry using a different source drive Enabling DMA on hard drives and Windows 98/MeChapter 11 Release Notes Chapter 10 Warranty and SupportChapter 12 Discontinued Products Figures Table 24 Location C\Winnt\System32\ NT & Win2k TablesChapter 1 Product Information What is MultiRead?Product History CD TechnologyDVD Media Read/Write Compatibility Disc Storage Capacity of HP ProductsCD-R/CD-RW Media Read/Write Compatibility DVD PlayersProduct Service Part Number Laser SafetyProduct Positioning Parts Available for the hp dvd-writer DriveTable 4 Current HP CD-Writer Products Current ProductsProduct TypePhysical Specifications Chapter 2 Drive SpecificationsSystem Requirements Mountinghp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01 Figure 1 Bottom View of the hp dvd-writer dvd100i DrivePhysical Specifications Figure 2 Side View of the hp dvd-writer dvd100i DriveTable 6 Dimensions and Weight of the hp dvd-writer dvd100i Drive Box Size and Weight for hp dvd-writer dvd100i DriveWeight net Table 7 Box Size and Weight of hp dvd-writer dvd100i DriveTable 10 Auto Insertion Specification Table 9 Emergency Ejection SpecificationTray Locking Mechanism Manual EjectionPower Connector Connector and Jumpers on hp dvd-writer dvd100i DriveSignal Connector Missing Pin 20 key pin Figure 6 Interface ConnectorSignal Table 12 ATA-2 SignalsMaster/Slave and Cable Select Pin #Digital Audio Output Connectors Analog Audio Output ConnectorsFigure 8 Audio Connector Output Pins Front Audio Output Figure 9 Digital Audio Connector Output PinsRIP Speed AudioLogical Recording Format Errors Reliability SpecificationsPreventive Maintenance Acoustic Power EmissionsPower Electrical SpecificationsPower Management Power InputBuffer Performance SpecificationsPerformance of the Drive Disc Finalization TimeBackup Rate Compressed Backup Rate NativeBurst Transfer Rate Transfer RatesTemperature Environmental SpecificationsVibration HumidityCertification Programs Product Safety SpecificationsCountry AgencyPacket Interface Extension ATA/ATAPI-4, Revision ReferencesATA Packet Interface for CD-R/RW Devices, Revision Discussion of ReferencesSpecification “White Book”, N.V. Philips, Sony Corp ATA/ATAPI Chapter 3 InterfacesATA/ATAPI Figure 10 IDE Connectors IDE ConnectorsFigure 11 40-Pin IDE Connector hp dvd-writer driveFigure 13 Align Pin 1 on the Drive Figure 12 Align Pin 1 to the IDE Connector in the ComputerNOTE HP MyDVD does not run on Windows NT Chapter 4 Installation and ConfigurationPC Desktop Minimum System Requirements Figure 14 hp dvd-writer Installation Menu Screen Installing the hp dvd-writer dvd100i DriveWhat’s in the Box Inserting DiscPrinting the Install Recommendation Viewing the Install VideoStarting Installation 1. Click Start Installation on the Installation menuFigure 17 A Free Drive Bay Installing the HardwareFigure 16 Unplug the Computer 10. Slide the hp dvd-writer drive partially into the bay Figure 18 Setting Jumpers on the DriveFigure 19 Rails for Mounting the Drive Audio Connector Figure 20 Audio Cable Connector on Drive BackFigure 21 Data Cable Connector on Drive Back Installing the hp dvd-writer dvd100i Drive Figure 23 An hp dvd-writer Drive Not Sharing the Data CableFigure 22 An hp dvd-writer Drive Sharing the Data Cable Figure 25 Securing the Drive in the Bay NOTE Improper connection of the power cable will damage the driveFigure 24 Power Connector on Drive Back Vendor Software Installation Installing the SoftwareFigure 26 Connect the Computer to Power Restarting the ComputerDesktop Icon Identifying the hp dvd-writer DriveStart Menu Program Group Names Figure 27 HP CD-Writer Desktop IconHP DLA, Version 2.5 on page HP Simple Backup on page Uninstalling SoftwareStartPrograms Hewlett-PackardHP DVD-WriterHP DVD-WriteerUninstall Additional Reference InformationBezel Chapter 5 Drive OperationDisc Loading Mechanism Figure 28 BezelTable 20 Auto Insertion Specification Volume ControlTable 19 Emergency Ejection Specification Disc Ejection MechanismPowerDVD HP Simple BackupStarting Software Figure 29 hp dvd-writer Desktop IconChapter 6 Tips and Techniques Frequently Asked QuestionsPage that support the MultiRead specification. This is because CD-ReWritable discs are Q A Q A Q A Start Menu Choices for Core Software Chapter 7 SoftwareFiles Installed for HP RecordNow Installing HP RecordNowTable 22 Location C\Program Files\HP MyCD default HP RecordNowStarting HP RecordNow Using HP RecordNowTable 23 Location C\Program Files\HP MyCD\Media Date2. Click HP RecordNow Making an Exact Copy of a DiscFigure 33 HP RecordNow Welcome Screen To make an exact copy of a discMaking a Music Disc from Audio Files Making a Data DiscTo create a data disc To make a music disc from audio filesTo make a music disc from existing CDs Making a Music Disc from other CDsMaking a Disc for an MP3 Player To make a music disc for an MP3 player CDDBOptions General Tab Warn me when appending to a data discAdvanced Tab Eject drives automaticallyCDDB Tab My proxy server requires loginTips and Tricks Use Burn-ProofDragging files from Windows Explorer to HP RecordNow Using the Back buttonTotal time of your audio tracks Changing CD Recorder drivesSelecting Audio Files TroubleshootingPreviewing Audio Files Renaming Audio TracksKey Name Default ValueTable 26 HP MyCD Registry Keys To uninstall HP RecordNow from Windows Uninstalling HP RecordNowTo uninstall HP RecordNow from Windows NT To uninstall HP RecordNow from Windows Millennium EditionInstalling HP DLA Basic Installation Locations for HP DLAFiles installed to “Target Directory\INSTALL” HP DLAFiles installed to “Target Directory\SYSTEM” Shared Components Installation DLA Engine InstallationFiles installed to “Windows Directory\HELP” Files installed to “Windows Directory\SYSTEM32\DRIVERS”Starting HP DLA Using HP DLAFormat 2. Click HP DLATo make your disc compatible Make CompatibleTo format a compact disc Tips To customize your settingsPreferences Explore Button2. Select Settings then Control Panel Uninstalling HP DLA3. Click Add/Remove Programs then click the Install/Uninstall tab 2. Select Settings then Control Panel 3. Click Add/Remove ProgramsInstallation FeaturesHP MyDVD System RequirementsStarting HP MyDVD Using HP MyDVDStartProgramsHewlett-PackardHP DVD-WriterHP DVD-Writer Select StartProgramsMyDVDMyDVDSupport Provider Customer SupportPhone USA and CanadaUsing HP Simple Backup HP Simple BackupStarting HP Simple Backup Figure 41 HP DVD-Writer Desktop Icon 2. Click HP Simple BackupFull System Backup Errors and Warnings ReportCustom Backup Complete System RestoreSupport Provider for HP Simple Backup Manuals for PowerDVD PowerDVDUsing PowerDVD Starting PowerDVDPowerDVD Figure 46 PowerDVD ScreenInternational Headquarters Product Cleaning Chapter 8 MaintenanceProduct Care DriveUp-To-Date Troubleshooting Information Chapter 9 TroubleshootingHP Troubleshooting Assistant Improving Drive Performance and Reducing Errors7. Click the Advanced Settings tab NOTE USB CD Writers do not have the DMA feature availableEnabling DMA on HP IDE CD/DVD Drives and Windows 98/Me Enabling DMA on hard drives and Windows 98/MeDMA will not stay enabled Software ErrorsOther performance issues Reasons why DMA will not stay enabled after restarting your computerHP RecordNow reported a write error InstallationYour HP drive is installed, but does not appear in Windows Explorer Try using your HP drive as both the source and destination driveCommon , and click Disk Administrator Check data connectors for bent pinsDouble-click Administrative Tools Check external SCSI cablesUninstall the HP drive software The HP drives software installation failsReinstall your HP drives software HP RecordNow reported a write error on page4. Click the File System button in the Advanced settings box If an error occurs while recordingIf youre trying to read an 80-minute CD Turn off Read Ahead capabilities for the driveHigh Speed CDs An error occurred while recording80-Minute CDs See AlsoYou are using an HP CD-R 80-minute CD You cannot write to an 80-minute CD using your HP driveYou are using a non-HP CD-R 80-minute CD Use HP mediaUnable to Hear Music 2. Click the Performance and Maintenance iconWindows 2000 Professional Windows MeInstallation allowed to Network Drives DLA 2.5 Known ProblemsSimple Backup and DLA can’t be used simultaneously Incorrect error message with Win 95 and OfficeCannot change volume label in Windows ME Win 98SE DLA causing EZ CD Creator 4 to crashZero length file is left at end of filled compressed media Network sharing is not supported with DLA4. Remove the check from “enable CD recording on this drive” Reboot Not formatting when drag and drop from Explorer to unformatted media3. Go to Recording PTR#5044348DURATION OF LIMITED WARRANTY Chapter 10 Warranty and Supporthp dvd-writer dvd100i Warranty Information Support Parts List Product Service and SupportElectronic Services E-Mail FTP Site Telephone Product Service and SupportHP CD-WRITER, hp dvd-writer Windows NT 4.0 ATAPI Driver IssuesChapter 11 Release Notes 2. Delay After Cancel How to use this document6. Enable DMA to Reduce Buffer Underruns HP RecordNow, Version9. Problems with High Speed CD-RW Media 7. Incompatibility with Direct CD 8. Incompatibility with MS Backup10. Problems formatting previously formatted DVD/CD-RW media 11. Problems reading CD-R media 12. Multiple drive incompatibilities9. Problems with High Speed CD-RW Media 8. Incompatibility with MS Backup11. Problems reading CD-R media 6. Compressed DataBackup 1. Multiple SCSI Device Setups5. Disaster Recovery on FAT32 or DBCS Systems 3. Delay After Media Format, Media Initialize, or Canceled8. Booting from CD 12. HP Simple Backup and Active Desktop Applications9. USB and Firewire 1394 Devices 10. Disaster Recovery ConfigurationTo restore busy files 17. Conflict With Microsoft System RestoreTo use Disaster Recovery 20. Disaster Recovery on ATAPI Hard Disks Larger Than 8GB 18. PCHealth Updates on Windows ME19. Device Issues With Windows Media Player Drives No Longer Sold Chapter 12 Discontinued ProductsTable 29 HP CD-Writer Drives No Longer Sold Drive Family
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980c (US/CAN) specifications

The HP 790k, 990c, 770k, 790t, and 980c are integral components of HP's lineup, catering to various customer needs in the printing domain. Each model comes equipped with distinctive features and technologies that enhance user experience while ensuring high print quality.

The HP 790k, often favored in Latin America, boasts impressive color accuracy and speed, making it suitable for both business and creative applications. This printer utilizes advanced ink technology, ensuring that prints are not just vibrant but also durable. Its compact design allows it to fit seamlessly into any workspace, while its user-friendly interface streamlines the printing process, making it accessible for users at all skill levels.

The HP 990c, popular in the United States, takes printing performance a notch higher. This model is recognized for its high print resolution, offering crisp text and detailed images that meet professional standards. Equipped with multiple connectivity options, including USB and wireless capabilities, it ensures seamless integration with various devices. The HP 990c is particularly suitable for busy environments, as it offers fast printing speeds without compromising quality.

In Latin America, the HP 770k is revered for its reliability and efficiency. This printer incorporates cutting-edge technology to minimize paper jams and reduce maintenance needs, allowing for continuous workflow. The HP 770k also features an energy-saving mode, which helps organization maintain their operational costs. Its simplistic design and straightforward setup make it a practical choice for both home and office settings.

The HP 790t, another model designed for the Latin American market, is recognized for its compact nature paired with robust functionalities. This printer offers a variety of media types and sizes, accommodating diverse printing needs. Additionally, it includes features such as automatic duplexing, which helps save paper and promote sustainability. The HP 790t also maintains a balance between affordability and performance, making it a popular choice for everyday printing tasks.

The HP 980c, serving customers in the US and Canada, is a high-performance printer that excels in both speed and color quality. With advanced printing technologies, it produces photos and documents that meet the high expectations of graphic designers and photographers. The HP 980c is built with a focus on durability, ensuring that users can count on it for extensive print jobs without interruption. Its versatile connectivity options allow users to print directly from smartphones and tablets, further enhancing convenience and productivity.

Collectively, these HP models demonstrate the brand's commitment to innovation and quality in the printing industry, catering to various needs while ensuring high performance and reliability.