HP 772n (US/CAN) Release Notes, HP CD-WRITER, hp dvd-writer, Windows NT 4.0 ATAPI Driver Issues

Page 96
Chapter 11 Release Notes

Chapter 11 Release Notes

This chapter contains the README text for applications shipped with hp dvd-writer dvd100i drives and is organized as follows:

HP CD-WRITER, hp dvd-writer

p. 96

HP RecordNow, Version 3.0

p. 97

HP DLA, Version 2.5

p. 98

HP Simple Backup

p. 100

 

 

HP CD-WRITER, hp dvd-writer

HP CD-Writer, HP DVD-Writer

This document contains information that may not be available in other areas of the software or the documentation.

Windows NT 4.0 ATAPI Driver Issues

Certain ATAPI drivers may cause the HP CD-Writer to perform incorrectly on some NT 4.0 machines. Changing the installed ATAPI driver to the standard mass storage controller driver (atapi.sys) that comes with Windows NT 4.0 should resolve the problem.

To change to the standard mass storage driver go the Control Panel, double-click on SCSI adapters, and select the appropriate IDE controller. Then click on the Drivers tab, select the currently loaded driver, and click Remove. Then click the Add button, and select the standard mass storage controller driver (atapi.sys).

The drivers for which problems have been seen include the Intel PIIX driver (piixide.sys) versions less than 2.04, and the Iomega ZIP IDE/ATAPI driver version 1.1.

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

HP CD-WRITER, hp dvd-writer

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Contents 10/25/01 - TSSGdvd100iFall2001.pdf ChaptersTechnical Support Solutions Guide hp dvd-writerContents Drive SpecificationsChapter Product InformationChapter 4 Installation and Configuration Chapter 3 InterfacesChapter 5 Drive Operation Chapter 7 SoftwareChapter 6 Tips and Techniques Chapter 8 Maintenance Chapter 9 Troubleshooting Other problems occurred after enabling DMATry using a different source drive Enabling DMA on hard drives and Windows 98/MeChapter 10 Warranty and Support Chapter 11 Release NotesChapter 12 Discontinued Products Figures Tables Table 24 Location C\Winnt\System32\ NT & Win2kWhat is MultiRead? Chapter 1 Product InformationProduct History CD TechnologyDisc Storage Capacity of HP Products DVD Media Read/Write CompatibilityCD-R/CD-RW Media Read/Write Compatibility DVD PlayersLaser Safety Product Service Part NumberProduct Positioning Parts Available for the hp dvd-writer DriveCurrent Products Table 4 Current HP CD-Writer ProductsProduct TypeChapter 2 Drive Specifications Physical SpecificationsSystem Requirements MountingFigure 1 Bottom View of the hp dvd-writer dvd100i Drive hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01Physical Specifications Figure 2 Side View of the hp dvd-writer dvd100i DriveBox Size and Weight for hp dvd-writer dvd100i Drive Table 6 Dimensions and Weight of the hp dvd-writer dvd100i DriveWeight net Table 7 Box Size and Weight of hp dvd-writer dvd100i DriveTable 9 Emergency Ejection Specification Table 10 Auto Insertion SpecificationTray Locking Mechanism Manual EjectionConnector and Jumpers on hp dvd-writer dvd100i Drive Power ConnectorSignal Connector Missing Pin 20 key pin Figure 6 Interface ConnectorTable 12 ATA-2 Signals SignalMaster/Slave and Cable Select Pin #Analog Audio Output Connectors Digital Audio Output ConnectorsFigure 8 Audio Connector Output Pins Front Audio Output Figure 9 Digital Audio Connector Output PinsAudio Logical Recording FormatRIP Speed Reliability Specifications ErrorsPreventive Maintenance Acoustic Power EmissionsElectrical Specifications PowerPower Management Power InputPerformance Specifications BufferPerformance of the Drive Disc Finalization TimeBackup Rate Native Backup Rate CompressedBurst Transfer Rate Transfer RatesEnvironmental Specifications TemperatureVibration HumidityProduct Safety Specifications Certification ProgramsCountry AgencyReferences Packet Interface Extension ATA/ATAPI-4, RevisionDiscussion of References Specification “White Book”, N.V. Philips, Sony CorpATA Packet Interface for CD-R/RW Devices, Revision Chapter 3 Interfaces ATA/ATAPIATA/ATAPI IDE Connectors Figure 10 IDE ConnectorsFigure 11 40-Pin IDE Connector hp dvd-writer driveFigure 12 Align Pin 1 to the IDE Connector in the Computer Figure 13 Align Pin 1 on the DriveChapter 4 Installation and Configuration PC Desktop Minimum System RequirementsNOTE HP MyDVD does not run on Windows NT Installing the hp dvd-writer dvd100i Drive Figure 14 hp dvd-writer Installation Menu ScreenWhat’s in the Box Inserting DiscViewing the Install Video Printing the Install RecommendationStarting Installation 1. Click Start Installation on the Installation menuInstalling the Hardware Figure 16 Unplug the ComputerFigure 17 A Free Drive Bay Figure 18 Setting Jumpers on the Drive Figure 19 Rails for Mounting the Drive10. Slide the hp dvd-writer drive partially into the bay Figure 20 Audio Cable Connector on Drive Back Figure 21 Data Cable Connector on Drive BackAudio Connector Figure 23 An hp dvd-writer Drive Not Sharing the Data Cable Figure 22 An hp dvd-writer Drive Sharing the Data CableInstalling the hp dvd-writer dvd100i Drive NOTE Improper connection of the power cable will damage the drive Figure 24 Power Connector on Drive BackFigure 25 Securing the Drive in the Bay Installing the Software Vendor Software InstallationFigure 26 Connect the Computer to Power Restarting the ComputerIdentifying the hp dvd-writer Drive Desktop IconStart Menu Program Group Names Figure 27 HP CD-Writer Desktop IconUninstalling Software HP DLA, Version 2.5 on page HP Simple Backup on pageStartPrograms Hewlett-PackardHP DVD-WriterHP DVD-WriteerUninstall Additional Reference InformationChapter 5 Drive Operation BezelDisc Loading Mechanism Figure 28 BezelVolume Control Table 20 Auto Insertion SpecificationTable 19 Emergency Ejection Specification Disc Ejection MechanismHP Simple Backup PowerDVDStarting Software Figure 29 hp dvd-writer Desktop IconFrequently Asked Questions Chapter 6 Tips and TechniquesPage that support the MultiRead specification. This is because CD-ReWritable discs are Q A Q A Q A Chapter 7 Software Start Menu Choices for Core SoftwareInstalling HP RecordNow Files Installed for HP RecordNowTable 22 Location C\Program Files\HP MyCD default HP RecordNowUsing HP RecordNow Starting HP RecordNowTable 23 Location C\Program Files\HP MyCD\Media DateMaking an Exact Copy of a Disc 2. Click HP RecordNowFigure 33 HP RecordNow Welcome Screen To make an exact copy of a discMaking a Data Disc Making a Music Disc from Audio FilesTo create a data disc To make a music disc from audio filesMaking a Music Disc from other CDs Making a Disc for an MP3 PlayerTo make a music disc from existing CDs CDDB OptionsTo make a music disc for an MP3 player Warn me when appending to a data disc General TabAdvanced Tab Eject drives automaticallyMy proxy server requires login CDDB TabTips and Tricks Use Burn-ProofUsing the Back button Dragging files from Windows Explorer to HP RecordNowTotal time of your audio tracks Changing CD Recorder drivesTroubleshooting Selecting Audio FilesPreviewing Audio Files Renaming Audio TracksDefault Value Table 26 HP MyCD Registry KeysKey Name Uninstalling HP RecordNow To uninstall HP RecordNow from WindowsTo uninstall HP RecordNow from Windows NT To uninstall HP RecordNow from Windows Millennium EditionBasic Installation Locations for HP DLA Installing HP DLAFiles installed to “Target Directory\INSTALL” HP DLAFiles installed to “Target Directory\SYSTEM” DLA Engine Installation Shared Components InstallationFiles installed to “Windows Directory\HELP” Files installed to “Windows Directory\SYSTEM32\DRIVERS”Using HP DLA Starting HP DLAFormat 2. Click HP DLAMake Compatible To format a compact discTo make your disc compatible To customize your settings TipsPreferences Explore ButtonUninstalling HP DLA 2. Select Settings then Control Panel3. Click Add/Remove Programs then click the Install/Uninstall tab 2. Select Settings then Control Panel 3. Click Add/Remove ProgramsFeatures InstallationHP MyDVD System RequirementsUsing HP MyDVD Starting HP MyDVDStartProgramsHewlett-PackardHP DVD-WriterHP DVD-Writer Select StartProgramsMyDVDMyDVDCustomer Support Support ProviderPhone USA and CanadaHP Simple Backup Using HP Simple BackupStarting HP Simple Backup Figure 41 HP DVD-Writer Desktop Icon 2. Click HP Simple BackupErrors and Warnings Report Full System BackupCustom Backup Complete System RestoreSupport Provider for HP Simple Backup PowerDVD Manuals for PowerDVDUsing PowerDVD Starting PowerDVDFigure 46 PowerDVD Screen International HeadquartersPowerDVD Chapter 8 Maintenance Product CleaningProduct Care DriveChapter 9 Troubleshooting Up-To-Date Troubleshooting InformationHP Troubleshooting Assistant Improving Drive Performance and Reducing ErrorsNOTE USB CD Writers do not have the DMA feature available 7. Click the Advanced Settings tabEnabling DMA on HP IDE CD/DVD Drives and Windows 98/Me Enabling DMA on hard drives and Windows 98/MeSoftware Errors DMA will not stay enabledOther performance issues Reasons why DMA will not stay enabled after restarting your computerInstallation HP RecordNow reported a write errorYour HP drive is installed, but does not appear in Windows Explorer Try using your HP drive as both the source and destination driveCheck data connectors for bent pins Common , and click Disk AdministratorDouble-click Administrative Tools Check external SCSI cablesThe HP drives software installation fails Uninstall the HP drive softwareReinstall your HP drives software HP RecordNow reported a write error on pageIf an error occurs while recording 4. Click the File System button in the Advanced settings boxIf youre trying to read an 80-minute CD Turn off Read Ahead capabilities for the driveAn error occurred while recording High Speed CDs80-Minute CDs See AlsoYou cannot write to an 80-minute CD using your HP drive You are using an HP CD-R 80-minute CDYou are using a non-HP CD-R 80-minute CD Use HP media2. Click the Performance and Maintenance icon Unable to Hear MusicWindows 2000 Professional Windows MeDLA 2.5 Known Problems Installation allowed to Network DrivesSimple Backup and DLA can’t be used simultaneously Incorrect error message with Win 95 and OfficeWin 98SE DLA causing EZ CD Creator 4 to crash Cannot change volume label in Windows MEZero length file is left at end of filled compressed media Network sharing is not supported with DLANot formatting when drag and drop from Explorer to unformatted media 4. Remove the check from “enable CD recording on this drive” Reboot3. Go to Recording PTR#5044348Chapter 10 Warranty and Support hp dvd-writer dvd100i Warranty InformationDURATION OF LIMITED WARRANTY Product Service and Support Support Parts ListElectronic Services E-Mail FTP Site Telephone Product Service and SupportWindows NT 4.0 ATAPI Driver Issues Chapter 11 Release NotesHP CD-WRITER, hp dvd-writer How to use this document 2. Delay After Cancel6. Enable DMA to Reduce Buffer Underruns HP RecordNow, Version7. Incompatibility with Direct CD 8. Incompatibility with MS Backup 9. Problems with High Speed CD-RW Media10. Problems formatting previously formatted DVD/CD-RW media 11. Problems reading CD-R media 12. Multiple drive incompatibilities8. Incompatibility with MS Backup 9. Problems with High Speed CD-RW Media11. Problems reading CD-R media 6. Compressed Data1. Multiple SCSI Device Setups Backup5. Disaster Recovery on FAT32 or DBCS Systems 3. Delay After Media Format, Media Initialize, or Canceled12. HP Simple Backup and Active Desktop Applications 8. Booting from CD9. USB and Firewire 1394 Devices 10. Disaster Recovery Configuration17. Conflict With Microsoft System Restore To use Disaster RecoveryTo restore busy files 18. PCHealth Updates on Windows ME 19. Device Issues With Windows Media Player20. Disaster Recovery on ATAPI Hard Disks Larger Than 8GB Chapter 12 Discontinued Products Drives No Longer SoldTable 29 HP CD-Writer Drives No Longer Sold Drive Family
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980c (US/CAN) specifications

The HP 790k, 990c, 770k, 790t, and 980c are integral components of HP's lineup, catering to various customer needs in the printing domain. Each model comes equipped with distinctive features and technologies that enhance user experience while ensuring high print quality.

The HP 790k, often favored in Latin America, boasts impressive color accuracy and speed, making it suitable for both business and creative applications. This printer utilizes advanced ink technology, ensuring that prints are not just vibrant but also durable. Its compact design allows it to fit seamlessly into any workspace, while its user-friendly interface streamlines the printing process, making it accessible for users at all skill levels.

The HP 990c, popular in the United States, takes printing performance a notch higher. This model is recognized for its high print resolution, offering crisp text and detailed images that meet professional standards. Equipped with multiple connectivity options, including USB and wireless capabilities, it ensures seamless integration with various devices. The HP 990c is particularly suitable for busy environments, as it offers fast printing speeds without compromising quality.

In Latin America, the HP 770k is revered for its reliability and efficiency. This printer incorporates cutting-edge technology to minimize paper jams and reduce maintenance needs, allowing for continuous workflow. The HP 770k also features an energy-saving mode, which helps organization maintain their operational costs. Its simplistic design and straightforward setup make it a practical choice for both home and office settings.

The HP 790t, another model designed for the Latin American market, is recognized for its compact nature paired with robust functionalities. This printer offers a variety of media types and sizes, accommodating diverse printing needs. Additionally, it includes features such as automatic duplexing, which helps save paper and promote sustainability. The HP 790t also maintains a balance between affordability and performance, making it a popular choice for everyday printing tasks.

The HP 980c, serving customers in the US and Canada, is a high-performance printer that excels in both speed and color quality. With advanced printing technologies, it produces photos and documents that meet the high expectations of graphic designers and photographers. The HP 980c is built with a focus on durability, ensuring that users can count on it for extensive print jobs without interruption. Its versatile connectivity options allow users to print directly from smartphones and tablets, further enhancing convenience and productivity.

Collectively, these HP models demonstrate the brand's commitment to innovation and quality in the printing industry, catering to various needs while ensuring high performance and reliability.