HP 980c (US/CAN), 740n (US), 732c (US), 792.se, 790k (LA), 790t (LA), 752m (LA), 772n (US/CAN), 770k (LA)

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Product Information

Drive Specifications

Interfaces

Installation and Configuration

Drive Operation

Tips and Techniques

Software

Maintenance

Troubleshooting

Warranty and Support

Release Notes

Discontinued Products

 

 

 

 

Q A

How much information can I fit on one CD?

The type of disc and software you use greatly affect the amount of data you can fit on a disc.

A DVD+RW disc can hold approximately 4.7 GB of data or up to 3 hours of video depending on the video-quality setting you choose when you record the disc.

When you use HP DLA, a DVD+RW disc can hold approximately 4.6 GB of information.

A single session CD written with HP RecordNow can hold 650 MB of data or 74 minutes of music (an 80 minute CD will hold 700 MB or 80 minutes of music).

Most of the time you will probably be writing multisession CDs. Multisession allows a CD to be recorded, removed, and read on a CD-ROM drive and then have more information added later. Each time you record a session, overhead is added to your data; about 23 MB of overhead for the first session and 14 MB of overhead for each session after that. Therefore, the total amount of data that you can fit on the CD varies depending on how many sessions are written and how much data is in each session. So when planning your work, try to write as much data in a session as you can.

When you use HP DLA with a CD-Recordable (CD-R) disc you can store up to approximately 618 MB of data on 74-minute media or 670 MB on 80-minute CD-R media.

When you use HP DLA with a CD-ReWritable (CD-RW) disc, the amount of data that can fit on the CD is about 530 MB because of the additional file structure overhead.

Q A

Can I do other things while my CD is recording?

If your new drive is a cd12, cd16, cd24 or dvd100i, it has Buffer Underrun Protection Technology that eliminates buffer underrun errors. You can use your computer to do other tasks while you write discs. You never have to turn on your drive's buffer underrun protection technology because it works automatically in conjunction with your drive's mastering software.

HP MyDVD Video by Sonic does not capture video efficiently when your computer is performing other tasks. Your DVD disc will not be ruined, however video capture performance may be affected or there may be errors on the disc that require you to perform the recording operation again.

If your drive does NOT have buffer underrun protection technology you can do other things on your computer when using HP DLA; however, when using HP RecordNow, there won't be much computing power left to run other programs. Trying to run other programs at the same time can interrupt the recording process and corrupt the disc because HP RecordNow and other mastering applications need a constant stream of data to write to the disc.

So, before you start a recording session with these programs do the following:

Sign off from email.

Log off of the network.

Turn off any other programs that might interrupt, such as a calendar with a reminder feature or a scheduled backup that might begin.

hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01

Frequently Asked Questions

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Contents Chapters 10/25/01 - TSSGdvd100iFall2001.pdfTechnical Support Solutions Guide hp dvd-writerDrive Specifications ContentsChapter Product InformationChapter 3 Interfaces Chapter 4 Installation and ConfigurationChapter 7 Software Chapter 5 Drive OperationChapter 6 Tips and Techniques Chapter 8 Maintenance Other problems occurred after enabling DMA Chapter 9 TroubleshootingTry using a different source drive Enabling DMA on hard drives and Windows 98/MeChapter 11 Release Notes Chapter 10 Warranty and SupportChapter 12 Discontinued Products Figures Table 24 Location C\Winnt\System32\ NT & Win2k TablesChapter 1 Product Information What is MultiRead?Product History CD TechnologyDVD Media Read/Write Compatibility Disc Storage Capacity of HP ProductsCD-R/CD-RW Media Read/Write Compatibility DVD PlayersProduct Service Part Number Laser SafetyProduct Positioning Parts Available for the hp dvd-writer DriveTable 4 Current HP CD-Writer Products Current ProductsProduct TypePhysical Specifications Chapter 2 Drive SpecificationsSystem Requirements Mountinghp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01 Figure 1 Bottom View of the hp dvd-writer dvd100i DrivePhysical Specifications Figure 2 Side View of the hp dvd-writer dvd100i DriveTable 6 Dimensions and Weight of the hp dvd-writer dvd100i Drive Box Size and Weight for hp dvd-writer dvd100i DriveWeight net Table 7 Box Size and Weight of hp dvd-writer dvd100i DriveTable 10 Auto Insertion Specification Table 9 Emergency Ejection SpecificationTray Locking Mechanism Manual EjectionPower Connector Connector and Jumpers on hp dvd-writer dvd100i DriveSignal Connector Missing Pin 20 key pin Figure 6 Interface ConnectorSignal Table 12 ATA-2 SignalsMaster/Slave and Cable Select Pin #Digital Audio Output Connectors Analog Audio Output ConnectorsFigure 8 Audio Connector Output Pins Front Audio Output Figure 9 Digital Audio Connector Output PinsLogical Recording Format AudioRIP Speed Errors Reliability SpecificationsPreventive Maintenance Acoustic Power EmissionsPower Electrical SpecificationsPower Management Power InputBuffer Performance SpecificationsPerformance of the Drive Disc Finalization TimeBackup Rate Compressed Backup Rate NativeBurst Transfer Rate Transfer RatesTemperature Environmental SpecificationsVibration HumidityCertification Programs Product Safety SpecificationsCountry AgencyPacket Interface Extension ATA/ATAPI-4, Revision ReferencesSpecification “White Book”, N.V. Philips, Sony Corp Discussion of ReferencesATA Packet Interface for CD-R/RW Devices, Revision ATA/ATAPI Chapter 3 InterfacesATA/ATAPI Figure 10 IDE Connectors IDE ConnectorsFigure 11 40-Pin IDE Connector hp dvd-writer driveFigure 13 Align Pin 1 on the Drive Figure 12 Align Pin 1 to the IDE Connector in the ComputerPC Desktop Minimum System Requirements Chapter 4 Installation and ConfigurationNOTE HP MyDVD does not run on Windows NT Figure 14 hp dvd-writer Installation Menu Screen Installing the hp dvd-writer dvd100i DriveWhat’s in the Box Inserting DiscPrinting the Install Recommendation Viewing the Install VideoStarting Installation 1. Click Start Installation on the Installation menuFigure 16 Unplug the Computer Installing the HardwareFigure 17 A Free Drive Bay Figure 19 Rails for Mounting the Drive Figure 18 Setting Jumpers on the Drive10. Slide the hp dvd-writer drive partially into the bay Figure 21 Data Cable Connector on Drive Back Figure 20 Audio Cable Connector on Drive BackAudio Connector Figure 22 An hp dvd-writer Drive Sharing the Data Cable Figure 23 An hp dvd-writer Drive Not Sharing the Data CableInstalling the hp dvd-writer dvd100i Drive Figure 24 Power Connector on Drive Back NOTE Improper connection of the power cable will damage the driveFigure 25 Securing the Drive in the Bay Vendor Software Installation Installing the SoftwareFigure 26 Connect the Computer to Power Restarting the ComputerDesktop Icon Identifying the hp dvd-writer DriveStart Menu Program Group Names Figure 27 HP CD-Writer Desktop IconHP DLA, Version 2.5 on page HP Simple Backup on page Uninstalling SoftwareStartPrograms Hewlett-PackardHP DVD-WriterHP DVD-WriteerUninstall Additional Reference InformationBezel Chapter 5 Drive OperationDisc Loading Mechanism Figure 28 BezelTable 20 Auto Insertion Specification Volume ControlTable 19 Emergency Ejection Specification Disc Ejection MechanismPowerDVD HP Simple BackupStarting Software Figure 29 hp dvd-writer Desktop IconChapter 6 Tips and Techniques Frequently Asked QuestionsPage that support the MultiRead specification. This is because CD-ReWritable discs are Q A Q A Q A Start Menu Choices for Core Software Chapter 7 SoftwareFiles Installed for HP RecordNow Installing HP RecordNowTable 22 Location C\Program Files\HP MyCD default HP RecordNowStarting HP RecordNow Using HP RecordNowTable 23 Location C\Program Files\HP MyCD\Media Date2. Click HP RecordNow Making an Exact Copy of a DiscFigure 33 HP RecordNow Welcome Screen To make an exact copy of a discMaking a Music Disc from Audio Files Making a Data DiscTo create a data disc To make a music disc from audio filesMaking a Disc for an MP3 Player Making a Music Disc from other CDsTo make a music disc from existing CDs Options CDDBTo make a music disc for an MP3 player General Tab Warn me when appending to a data discAdvanced Tab Eject drives automaticallyCDDB Tab My proxy server requires loginTips and Tricks Use Burn-ProofDragging files from Windows Explorer to HP RecordNow Using the Back buttonTotal time of your audio tracks Changing CD Recorder drivesSelecting Audio Files TroubleshootingPreviewing Audio Files Renaming Audio TracksTable 26 HP MyCD Registry Keys Default ValueKey Name To uninstall HP RecordNow from Windows Uninstalling HP RecordNowTo uninstall HP RecordNow from Windows NT To uninstall HP RecordNow from Windows Millennium EditionInstalling HP DLA Basic Installation Locations for HP DLAFiles installed to “Target Directory\INSTALL” HP DLAFiles installed to “Target Directory\SYSTEM” Shared Components Installation DLA Engine InstallationFiles installed to “Windows Directory\HELP” Files installed to “Windows Directory\SYSTEM32\DRIVERS”Starting HP DLA Using HP DLAFormat 2. Click HP DLATo format a compact disc Make CompatibleTo make your disc compatible Tips To customize your settingsPreferences Explore Button2. Select Settings then Control Panel Uninstalling HP DLA3. Click Add/Remove Programs then click the Install/Uninstall tab 2. Select Settings then Control Panel 3. Click Add/Remove ProgramsInstallation FeaturesHP MyDVD System RequirementsStarting HP MyDVD Using HP MyDVDStartProgramsHewlett-PackardHP DVD-WriterHP DVD-Writer Select StartProgramsMyDVDMyDVDSupport Provider Customer SupportPhone USA and CanadaUsing HP Simple Backup HP Simple BackupStarting HP Simple Backup Figure 41 HP DVD-Writer Desktop Icon 2. Click HP Simple BackupFull System Backup Errors and Warnings ReportCustom Backup Complete System RestoreSupport Provider for HP Simple Backup Manuals for PowerDVD PowerDVDUsing PowerDVD Starting PowerDVDInternational Headquarters Figure 46 PowerDVD ScreenPowerDVD Product Cleaning Chapter 8 MaintenanceProduct Care DriveUp-To-Date Troubleshooting Information Chapter 9 TroubleshootingHP Troubleshooting Assistant Improving Drive Performance and Reducing Errors7. Click the Advanced Settings tab NOTE USB CD Writers do not have the DMA feature availableEnabling DMA on HP IDE CD/DVD Drives and Windows 98/Me Enabling DMA on hard drives and Windows 98/MeDMA will not stay enabled Software ErrorsOther performance issues Reasons why DMA will not stay enabled after restarting your computerHP RecordNow reported a write error InstallationYour HP drive is installed, but does not appear in Windows Explorer Try using your HP drive as both the source and destination driveCommon , and click Disk Administrator Check data connectors for bent pinsDouble-click Administrative Tools Check external SCSI cablesUninstall the HP drive software The HP drives software installation failsReinstall your HP drives software HP RecordNow reported a write error on page4. Click the File System button in the Advanced settings box If an error occurs while recordingIf youre trying to read an 80-minute CD Turn off Read Ahead capabilities for the driveHigh Speed CDs An error occurred while recording80-Minute CDs See AlsoYou are using an HP CD-R 80-minute CD You cannot write to an 80-minute CD using your HP driveYou are using a non-HP CD-R 80-minute CD Use HP mediaUnable to Hear Music 2. Click the Performance and Maintenance iconWindows 2000 Professional Windows MeInstallation allowed to Network Drives DLA 2.5 Known ProblemsSimple Backup and DLA can’t be used simultaneously Incorrect error message with Win 95 and OfficeCannot change volume label in Windows ME Win 98SE DLA causing EZ CD Creator 4 to crashZero length file is left at end of filled compressed media Network sharing is not supported with DLA4. Remove the check from “enable CD recording on this drive” Reboot Not formatting when drag and drop from Explorer to unformatted media3. Go to Recording PTR#5044348hp dvd-writer dvd100i Warranty Information Chapter 10 Warranty and SupportDURATION OF LIMITED WARRANTY Support Parts List Product Service and SupportElectronic Services E-Mail FTP Site Telephone Product Service and SupportChapter 11 Release Notes Windows NT 4.0 ATAPI Driver IssuesHP CD-WRITER, hp dvd-writer 2. Delay After Cancel How to use this document6. Enable DMA to Reduce Buffer Underruns HP RecordNow, Version9. Problems with High Speed CD-RW Media 7. Incompatibility with Direct CD 8. Incompatibility with MS Backup10. Problems formatting previously formatted DVD/CD-RW media 11. Problems reading CD-R media 12. Multiple drive incompatibilities9. Problems with High Speed CD-RW Media 8. Incompatibility with MS Backup11. Problems reading CD-R media 6. Compressed DataBackup 1. Multiple SCSI Device Setups5. Disaster Recovery on FAT32 or DBCS Systems 3. Delay After Media Format, Media Initialize, or Canceled8. Booting from CD 12. HP Simple Backup and Active Desktop Applications9. USB and Firewire 1394 Devices 10. Disaster Recovery ConfigurationTo use Disaster Recovery 17. Conflict With Microsoft System RestoreTo restore busy files 19. Device Issues With Windows Media Player 18. PCHealth Updates on Windows ME20. Disaster Recovery on ATAPI Hard Disks Larger Than 8GB Drives No Longer Sold Chapter 12 Discontinued ProductsTable 29 HP CD-Writer Drives No Longer Sold Drive Family
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980c (US/CAN) specifications

The HP 790k, 990c, 770k, 790t, and 980c are integral components of HP's lineup, catering to various customer needs in the printing domain. Each model comes equipped with distinctive features and technologies that enhance user experience while ensuring high print quality.

The HP 790k, often favored in Latin America, boasts impressive color accuracy and speed, making it suitable for both business and creative applications. This printer utilizes advanced ink technology, ensuring that prints are not just vibrant but also durable. Its compact design allows it to fit seamlessly into any workspace, while its user-friendly interface streamlines the printing process, making it accessible for users at all skill levels.

The HP 990c, popular in the United States, takes printing performance a notch higher. This model is recognized for its high print resolution, offering crisp text and detailed images that meet professional standards. Equipped with multiple connectivity options, including USB and wireless capabilities, it ensures seamless integration with various devices. The HP 990c is particularly suitable for busy environments, as it offers fast printing speeds without compromising quality.

In Latin America, the HP 770k is revered for its reliability and efficiency. This printer incorporates cutting-edge technology to minimize paper jams and reduce maintenance needs, allowing for continuous workflow. The HP 770k also features an energy-saving mode, which helps organization maintain their operational costs. Its simplistic design and straightforward setup make it a practical choice for both home and office settings.

The HP 790t, another model designed for the Latin American market, is recognized for its compact nature paired with robust functionalities. This printer offers a variety of media types and sizes, accommodating diverse printing needs. Additionally, it includes features such as automatic duplexing, which helps save paper and promote sustainability. The HP 790t also maintains a balance between affordability and performance, making it a popular choice for everyday printing tasks.

The HP 980c, serving customers in the US and Canada, is a high-performance printer that excels in both speed and color quality. With advanced printing technologies, it produces photos and documents that meet the high expectations of graphic designers and photographers. The HP 980c is built with a focus on durability, ensuring that users can count on it for extensive print jobs without interruption. Its versatile connectivity options allow users to print directly from smartphones and tablets, further enhancing convenience and productivity.

Collectively, these HP models demonstrate the brand's commitment to innovation and quality in the printing industry, catering to various needs while ensuring high performance and reliability.