HP 8380 (US/CAN), 8370 (US/CAN) manual Restoring Your Software, Running the System Recovery Program

Page 10

Restoring Your Software

If your software accidentally gets erased or corrupted, you can reinstall the software. You may need to reinstall all the software on your hard disk or just certain applications. These two recovery methods are:

System Recovery — Performs a full recovery with or without completely reformatting your hard disk. It reinstalls all application programs included with your HP Pavilion PC.

Application Recovery — Allows you to select the applications or drivers to be recovered. This method preserves all data files that you have created on your hard disk.

An HP Pavilion Recovery CD is provided for each method. The CDs contain a copy of the software originally installed on your system and can be used only on the HP Pavilion PC model that they

came with.

Running the System Recovery Program

Warning: Formatting the hard disk removes all information on the hard disk. If you reformat, you lose all installed software and files created since you bought your computer. You must reinstall software not originally on the computer.

To run the HP Pavilion System Recovery program:

1With the computer turned on, insert the System Recovery CD in the CD-ROM drive.

2Restart your computer. (Click the Start button on the taskbar, choose Shut Down and then Restart.)

6Getting Help

Image 10
Contents Getting Help Page Contents Upgrading and Servicing Finding Information and Solving Problems Where to Go for Help Getting Help from the HP Support Center Using System Tools HP Support Center OptionsGetting Help from the Internet HP Utilities in the HP Support CenterRunning the System Recovery Program Restoring Your SoftwareTo restore certain applications Turn on your computer Restoring ApplicationsCalling HP Support Troubleshooting My computer won’t turn on at all General ProblemsMy computer or part of it doesn’t seem to be working General Protection Fault error occurred Need more space on my hard disk Non-System Disk error occurredMy computer is taking longer to start up than it did before Think my computer has a virus Installed a new printer or other device, and it won’t workAnswering Machine Computer’s answering machine never answers the phoneDouble-click the Volume icon on the taskbar Can’t hear messages as they are leftCan’t record an outgoing message Can’t hear phone messages when I play them backCD-ROM or DVD is playing erratically Fax and Phone DisplayCan’t dial out Message Check error log appears in the status window Incoming faxes are not picked up automaticallyKeyboard Mouse My mouse doesn’t work, even though everything else doesSound My computer doesn’t make any soundSpeakerphone Can’t hear the other person clearly or at all Volume is either too loud or too softWindows Desktop ’m having trouble understanding the Windows desktopMy taskbar disappeared My program window disappearedAre underlined Turn off the Internet Explorer Channel BarMy desktop has a toolbar that belongs in the taskbar Getting Help Upgrading and Servicing Your Computer Connecting External Components Connecting to a Stereo System Creating Audio Files Connecting to a Television Set Connecting the PC to Your TV Composite Connection Connecting the PC to Your TV S-Video Connection Connecting a Digital Camera Removing the Computer Covers and Other Components Before You Begin Removing the Back Panel Removing the Right Side Panel Removing the Left Side Panel Removing the Fan Replacing the Battery Adding Memory 16 MB 32 MB 64 MB 128 MBInstalling a Dimm SdramGetting Help Removing a Dimm Installing Add-in Cards Upgrading and Servicing Your Computer Attached to the card. Then, holding the card by its Upgrading and Servicing Your Computer Reach inside the frame and remove the expansion slot cover D What Is Plug and Play? If the New Card or Device Isn’t WorkingAdding Drives Replace the back panel see Replacing the Back Panel on Replacing Computer Covers and Other Components Replacing the FanReplacing the Left Side Panel Replacing the Right Side Panel Replacing the Back Panel Starting the Bios Setup Program Using the Bios Setup ProgramBios Settings Setting Auto Suspend in the Bios MainTo disable Auto Suspend, choose Disable Index General Protection Fault error Single-click mode, turning off, 24 software 5967-6539