I can’t hear phone messages when I play them back.
Make the following adjustments:
•Make sure that the mute feature is not on. Press the keyboard Mute button until Mute Off appears on the screen.
•Turn up the Volume knob on the keyboard.
•Adjust the Sound Mixer volume:
1Double-click the Volume icon on the taskbar.
2Make sure that the Volume Controls are not muted and are set at least halfway.
I can’t record an outgoing message.
Use the phone you connected to your computer, rather than the microphone in the display, to record the message. If you haven’t connected a phone to the computer, see your Set Up Poster for instructions.
CD-ROM
The message “System Error: Unable to read drive” appears when I try to run a CD program.
•Make sure that the CD is placed into the drive with the label side up.
•Wait 5 to 10 seconds after closing the drawer to give the computer time to recognize the CD.
•Are you trying to play a DVD in a
The CD-ROM or DVD is playing erratically.
Dirt or smudges can cause a disk to skip.
•Try cleaning the disk with a soft cloth.
•If the disk has a bad scratch, it will have to be replaced.
Chapter 2 • Troubleshooting | 15 |