HP 8380 (US/CAN), 8370 (US/CAN) manual General Problems, My computer won’t turn on at all

Page 14

General Problems

My computer won’t turn on at all.

When you press the On button on the front of your computer, the following events should happen:

1 The keyboard indicator lights should flash.

2 The light next to the 3.5-inch disk drive should flash.

3 You should hear the hard disk spin or the diskette drive make a noise.

4 You should hear one beep; one beep indicates that your computer is operating properly.

If the computer doesn’t go through the above procedure, check the following:

Make sure that the power cord and all cables are securely plugged into the computer.

Make sure that the power cord is plugged into a grounded, three-prong outlet. Check to see whether the outlet works by plugging another item (such as a lamp) into the outlet.

Make sure your display is plugged in, connected to your computer, and turned on.

My computer (or part of it) doesn’t seem to be working.

If the system is “frozen” (no response to mouse or keyboard actions), you may have had too many application windows open at one time. Avoid this overload in the future by closing applications when you don’t need them. (To close a window, click the X in the top right corner of the window.) For now, reset the computer as follows:

10Getting Help

Image 14
Contents Getting Help Page Contents Upgrading and Servicing Finding Information and Solving Problems Where to Go for Help Getting Help from the HP Support Center Using System Tools HP Support Center OptionsGetting Help from the Internet HP Utilities in the HP Support CenterRunning the System Recovery Program Restoring Your SoftwareTo restore certain applications Turn on your computer Restoring ApplicationsCalling HP Support Troubleshooting My computer or part of it doesn’t seem to be working General ProblemsMy computer won’t turn on at all General Protection Fault error occurred My computer is taking longer to start up than it did before Non-System Disk error occurredNeed more space on my hard disk Think my computer has a virus Installed a new printer or other device, and it won’t workAnswering Machine Computer’s answering machine never answers the phoneDouble-click the Volume icon on the taskbar Can’t hear messages as they are leftCD-ROM or DVD is playing erratically Can’t hear phone messages when I play them backCan’t record an outgoing message Can’t dial out DisplayFax and Phone Message Check error log appears in the status window Incoming faxes are not picked up automaticallyKeyboard Mouse My mouse doesn’t work, even though everything else doesSound My computer doesn’t make any soundSpeakerphone Can’t hear the other person clearly or at all Volume is either too loud or too softWindows Desktop ’m having trouble understanding the Windows desktopMy taskbar disappeared My program window disappearedAre underlined Turn off the Internet Explorer Channel BarMy desktop has a toolbar that belongs in the taskbar Getting Help Upgrading and Servicing Your Computer Connecting External Components Connecting to a Stereo System Creating Audio Files Connecting to a Television Set Connecting the PC to Your TV Composite Connection Connecting the PC to Your TV S-Video Connection Connecting a Digital Camera Removing the Computer Covers and Other Components Before You Begin Removing the Back Panel Removing the Right Side Panel Removing the Left Side Panel Removing the Fan Replacing the Battery Adding Memory 16 MB 32 MB 64 MB 128 MBInstalling a Dimm SdramGetting Help Removing a Dimm Installing Add-in Cards Upgrading and Servicing Your Computer Attached to the card. Then, holding the card by its Upgrading and Servicing Your Computer Reach inside the frame and remove the expansion slot cover D What Is Plug and Play? If the New Card or Device Isn’t WorkingAdding Drives Replace the back panel see Replacing the Back Panel on Replacing Computer Covers and Other Components Replacing the FanReplacing the Left Side Panel Replacing the Right Side Panel Replacing the Back Panel Bios Settings Using the Bios Setup ProgramStarting the Bios Setup Program Setting Auto Suspend in the Bios MainTo disable Auto Suspend, choose Disable Index General Protection Fault error Single-click mode, turning off, 24 software 5967-6539