HP 8380 (US/CAN), 8370 (US/CAN) manual Before You Begin

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Before You Begin

Be sure to read the items below before you attempt to upgrade or service your computer.

These procedures assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment.

Set up an equipment log to record the system model and serial numbers, all installed options, and other information about the system. If you need this information, it will be easier to consult the log than to open up and examine the system.

You will need a #2 Phillips screwdriver and a medium flat-blade screwdriver. We recommend that you use an antistatic wrist strap and a conductive foam pad when working on the system.

Disconnect the system from any telecommunications links, networks, or modems, and then disconnect the system power source before performing any of the procedures described in this chapter. Failure to do so before you open the system or do any procedures can result in personal injury or equipment damage.

Before you can add memory, replace or insert add-in cards, change the battery, or add drives to your system, you first need to remove the computer covers and any components that may be in the way. The following table summarizes what components need to be removed for each task.

Task

Components to remove

Add or remove memory

Back panel, right side panel

Replace battery

Back panel, right side panel

Add or replace add-in

Back panel, right side panel, fan,

cards

expansion slot cover

Add or replace drives

Back panel, right side panel, left

 

side panel, bay insert

36Getting Help

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Contents Getting Help Page Contents Upgrading and Servicing Finding Information and Solving Problems Where to Go for Help Getting Help from the HP Support Center Using System Tools HP Support Center OptionsGetting Help from the Internet HP Utilities in the HP Support CenterRunning the System Recovery Program Restoring Your SoftwareTo restore certain applications Turn on your computer Restoring ApplicationsCalling HP Support Troubleshooting My computer won’t turn on at all General ProblemsMy computer or part of it doesn’t seem to be working General Protection Fault error occurred Need more space on my hard disk Non-System Disk error occurredMy computer is taking longer to start up than it did before Installed a new printer or other device, and it won’t work Answering MachineThink my computer has a virus Computer’s answering machine never answers the phoneDouble-click the Volume icon on the taskbar Can’t hear messages as they are leftCan’t record an outgoing message Can’t hear phone messages when I play them backCD-ROM or DVD is playing erratically Fax and Phone DisplayCan’t dial out Message Check error log appears in the status window Incoming faxes are not picked up automaticallyKeyboard Mouse My mouse doesn’t work, even though everything else doesSound My computer doesn’t make any soundSpeakerphone Volume is either too loud or too soft Windows DesktopCan’t hear the other person clearly or at all ’m having trouble understanding the Windows desktopMy taskbar disappeared My program window disappearedAre underlined Turn off the Internet Explorer Channel BarMy desktop has a toolbar that belongs in the taskbar Getting Help Upgrading and Servicing Your Computer Connecting External Components Connecting to a Stereo System Creating Audio Files Connecting to a Television Set Connecting the PC to Your TV Composite Connection Connecting the PC to Your TV S-Video Connection Connecting a Digital Camera Removing the Computer Covers and Other Components Before You Begin Removing the Back Panel Removing the Right Side Panel Removing the Left Side Panel Removing the Fan Replacing the Battery Adding Memory 16 MB 32 MB 64 MB 128 MBInstalling a Dimm SdramGetting Help Removing a Dimm Installing Add-in Cards Upgrading and Servicing Your Computer Attached to the card. Then, holding the card by its Upgrading and Servicing Your Computer Reach inside the frame and remove the expansion slot cover D What Is Plug and Play? If the New Card or Device Isn’t WorkingAdding Drives Replace the back panel see Replacing the Back Panel on Replacing Computer Covers and Other Components Replacing the FanReplacing the Left Side Panel Replacing the Right Side Panel Replacing the Back Panel Starting the Bios Setup Program Using the Bios Setup ProgramBios Settings Setting Auto Suspend in the Bios MainTo disable Auto Suspend, choose Disable Index General Protection Fault error Single-click mode, turning off, 24 software 5967-6539