HP 8370 (US/CAN) Restoring Applications, To restore certain applications Turn on your computer

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3When the Recovery Options screen appears, choose Recover.

4In the Select a Recovery Option screen, do one of the following:

•Click the Format & Recover button to erase your hard disk and reinstall the original HP Pavilion PC software.

•Click the Recover Only button to reinstall the original software without erasing the hard disk.

5Click Yes to proceed.

6When the recovery is complete, remove the System Recovery CD.

7Click OK to restart the computer.

Note: The Advanced Options menu, which allows recovery of

specific files, is recommended for advanced users only.

Restoring Applications

To restore certain applications:

1Turn on your computer.

2When you are in Windows, close all application programs and any open windows.

3Insert the Application Recovery CD in the CD-ROM drive. The Application Recovery program starts automatically; it takes about 20 seconds for the program to load.

4Make sure the Application tab is selected.

Note: The Device Drivers tab allows you to restore

drivers.

5Click the button for the application you wish to install.

6Click OK to begin recovery of the application.

7Click Continue to install another application.

Chapter 1 • Finding Information and Solving Problems

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Contents Getting Help Page Contents Upgrading and Servicing Finding Information and Solving Problems Where to Go for Help Getting Help from the HP Support Center HP Support Center Options Using System ToolsHP Utilities in the HP Support Center Getting Help from the InternetRestoring Your Software Running the System Recovery ProgramRestoring Applications To restore certain applications Turn on your computerCalling HP Support Troubleshooting My computer or part of it doesn’t seem to be working General ProblemsMy computer won’t turn on at all General Protection Fault error occurred My computer is taking longer to start up than it did before Non-System Disk error occurredNeed more space on my hard disk Computer’s answering machine never answers the phone Installed a new printer or other device, and it won’t workAnswering Machine Think my computer has a virusCan’t hear messages as they are left Double-click the Volume icon on the taskbarCD-ROM or DVD is playing erratically Can’t hear phone messages when I play them backCan’t record an outgoing message Can’t dial out DisplayFax and Phone Incoming faxes are not picked up automatically Message Check error log appears in the status windowKeyboard My mouse doesn’t work, even though everything else does MouseMy computer doesn’t make any sound SoundSpeakerphone ’m having trouble understanding the Windows desktop Volume is either too loud or too softWindows Desktop Can’t hear the other person clearly or at allMy program window disappeared My taskbar disappearedTurn off the Internet Explorer Channel Bar Are underlinedMy desktop has a toolbar that belongs in the taskbar Getting Help Upgrading and Servicing Your Computer Connecting External Components Connecting to a Stereo System Creating Audio Files Connecting to a Television Set Connecting the PC to Your TV Composite Connection Connecting the PC to Your TV S-Video Connection Connecting a Digital Camera Removing the Computer Covers and Other Components Before You Begin Removing the Back Panel Removing the Right Side Panel Removing the Left Side Panel Removing the Fan Replacing the Battery 16 MB 32 MB 64 MB 128 MB Adding MemorySdram Installing a DimmGetting Help Removing a Dimm Installing Add-in Cards Upgrading and Servicing Your Computer Attached to the card. Then, holding the card by its Upgrading and Servicing Your Computer Reach inside the frame and remove the expansion slot cover D If the New Card or Device Isn’t Working What Is Plug and Play?Adding Drives Replace the back panel see Replacing the Back Panel on Replacing the Fan Replacing Computer Covers and Other ComponentsReplacing the Left Side Panel Replacing the Right Side Panel Replacing the Back Panel Bios Settings Using the Bios Setup ProgramStarting the Bios Setup Program Main Setting Auto Suspend in the BiosTo disable Auto Suspend, choose Disable Index General Protection Fault error Single-click mode, turning off, 24 software 5967-6539