HP dx7300 manual Cannot format diskette Cause Solution, Cannot Boot to Diskette Cause Solution

Page 22

Table 2-3Solving Diskette Problems (continued)

Cannot format diskette.

Cause

Solution

 

 

Invalid media reported.

When formatting a disk in MS-DOS, you may need to specify

 

diskette capacity. For example, to format a 1.44-MB diskette,

 

type the following command at the MS-DOS prompt:

 

FORMAT A: /F:1440

Disk may be write-protected.

Open the locking device on the diskette.

 

 

Legacy diskette writes are disabled in Computer Setup.

Enter Computer Setup and enable Legacy Diskette Write

 

in Storage > Storage Options.

 

 

A problem has occurred with a disk transaction.

 

 

 

Cause

Solution

 

 

The directory structure is bad, or there is a problem with a file. In Microsoft Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-

 

checking, click Check Now.

 

In Microsoft Windows Vista, right-click Start, click Explore,

 

and right-click on a drive. Select Properties then select the

 

Tools tab. Under Error-checking click Check Now.

 

 

Diskette drive cannot read a diskette.

 

 

 

Cause

Solution

 

 

You are using the wrong diskette type for the drive type.

Check the type of drive that you are using and use the correct

 

diskette type.

 

 

You are reading the wrong drive.

Check the drive letter in the path statement.

 

 

Diskette is damaged.

Replace the diskette with a new one.

 

 

“Invalid system disk” message is displayed.

 

 

 

Cause

Solution

 

 

A diskette that does not contain the system files needed to start

When drive activity stops, remove the diskette and press the

the computer has been inserted in the drive.

Spacebar. The computer should start up.

 

 

Diskette error has occurred.

Restart the computer by pressing the power button.

 

 

Cannot Boot to Diskette.

 

 

 

Cause

Solution

 

 

Diskette is not bootable.

Replace with a bootable diskette.

 

 

16 Chapter 2 Troubleshooting Without Diagnostics

ENWW

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Contents Troubleshooting Guide Troubleshooting Guide Iii Iv About This Book Table of contents Appendix B Password Security and Resetting Cmos Accessing DPS Through Computer SetupHP Insight Diagnostics HP Insight DiagnosticsSurvey Tab Test Tab Log Tab Select a language and click Download Protecting the SoftwareProtecting the Software HP Backup and Recovery Manager Safety and Comfort Before You Call for Technical Support Safety and ComfortHelpful Hints Helpful Hints 1Solving General Problems Solving General ProblemsComputer date and time display is incorrect Cause Solution Cannot remove computer cover or access panel Cause Solution Solving General ProblemsThere is no sound or sound volume is too low Cause Solution Poor performance is experienced Cause SolutionRun Windows XP or Start Accessories Run Cause SolutionHard drive LED does not turn on green then 2Solving Power Problems Solving Power ProblemsPower supply shuts down intermittently Cause Solution Solving Diskette Problems Solving Diskette Problems3Solving Diskette Problems Diskette drive cannot read a diskette Cause Solution Cannot format diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Invalid system disk message is displayed Cause SolutionSecurity Password Options Storage Boot OrderBoot Storage Storage Options Removable MediaHard drive error occurs Cause Solution Solving Hard Drive Problems4Solving Hard Drive Problems Disk transaction problem Cause SolutionComputer will not boot from hard drive Cause Solution Solving Hard Drive ProblemsNonsystem disk/NTLDR missing message Cause Solution Computer seems to be locked up Cause SolutionAgain 5Solving Media Card Reader Problems Solving Media Card Reader ProblemsSolving Media Card Reader Problems Can not write to the media card Cause SolutionEnww 6Solving Display Problems Solving Display ProblemsSolving Display Problems Blank screen no video Cause SolutionDim characters Cause Solution Image is not centered Cause Solution Out of Range displays on screen Cause SolutionCertain typed symbols do not appear correct Cause Solution 7Solving Audio Problems Solving Audio ProblemsSolving Audio Problems Sound cuts in and out Cause SolutionSound from headphones is not clear or muffled Cause Solution Solving Printer Problems Solving Printer Problems8Solving Printer Problems 9Solving Keyboard Problems Solving Keyboard and Mouse ProblemsSelect Shut Down Solving Keyboard and Mouse Problems 10Solving Mouse Problems11Solving Hardware Installation Problems Solving Hardware Installation ProblemsComputer will not start Cause Solution Once bad card is identified, remove and replace bad Solving Hardware Installation ProblemsGoes away Option card12Solving Network Problems Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution Network status link light never flashes Cause Solution Solving Network ProblemsDiagnostics reports a failure Cause Solution New network card will not boot Cause Solution 13Solving Memory Problems Solving Memory ProblemsSolving Memory Problems Out of memory error Cause SolutionInsufficient memory error during operation Cause Solution 14Solving Processor Problems Solving Processor ProblemsSolving Processor Problems Some fans only operate when needed15Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsMode in Security Password Options Movie will not play in the DVD drive Cause Solution Solving CD-ROM and DVD ProblemsCannot eject compact disc tray-load unit Cause Solution Enww 16Solving Drive Key Problems Solving Drive Key ProblemsSolving Drive Key Problems USB Drive Key not found identified Cause SolutionSolving Front Panel Component Problems 17Solving Front Panel Component Problems18Solving Internet Access Problems Solving Internet Access ProblemsSolving Internet Access Problems Unable to connect to the Internet Cause SolutionDouble-clickAgere Systems PCI-SV92PP Soft Click on System and MaintenanceModem Solving Software Problems Solving Software Problems19Solving Software Problems Contacting Customer Support Post Error Messages Table A-1Numeric Codes and Text Messages Appendix a Post Error MessagesPost Numeric Codes and Text Messages Control panel message Description Recommended actionOn the Documentation and Diagnostics CD Post Numeric Codes and Text MessagesAdvanced Onboard Devices Control panel message Description Under Storage DPS Self-test SataEnww Keyboard failure while Network Server Mode Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Check that both power supply cables are Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Using Computer Setup to Reset CmosLocate, press, and hold the Cmos button in for five seconds Figure B-1 Cmos buttonDrive Protection System DPS Accessing DPS Through Computer Setup Select Storage DPS Self-TestIndex
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