HP dx7300 manual Control panel message Description, Devices

Page 59

Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

512-Chassis, Rear Chassis, or Front Chassis Fan not Detected

Chassis, rear chassis, or front chassis fan is 1.	Reseat chassis, rear chassis, or front
not connected or may have malfunctioned.	chassis fan.

		2.	Reseat fan cable.
		3.	Replace chassis, rear chassis, or front
			chassis fan.

514-CPU or Chassis Fan not Detected	CPU or chassis fan is not connected or may	1.	Reseat CPU or chassis fan.
	have malfunctioned.	2.	Reseat fan cable.
		2.	Reseat fan cable.
		3.	Replace CPU or chassis fan.

601-Diskette Controller Error	Diskette controller circuitry or floppy drive	1.	Run Computer Setup.
	circuitry incorrect.	2.	Check and/or replace cables.
		2.	Check and/or replace cables.
		3.	Clear CMOS. (See Appendix B,
			Password Security and Resetting
			CMOS on page 60.)
		4.	Replace diskette drive.
		5.	Replace the system board.

605-Diskette Drive Type Error	Mismatch in drive type.	1.	Run Computer Setup.
		2.	Disconnect any other diskette controller
			devices (tape drives).
		3.	Clear CMOS. (See Appendix B,
			Password Security and Resetting
			CMOS on page 60.)

610-External Storage Device Failure	External tape drive not connected.	Reinstall tape drive or press F1 and allow
		system to reconfigure without the drive.

611-Primary Floppy Port Address	Configuration error.	Run Computer Setup and check the
Assignment Conflict		configuration in Advanced > Onboard
		Devices.

660-Display cache is detected unreliable	Integrated graphics controller display cache	Replace system board if minimal graphics
	is not working properly and will be disabled.	degrading is an issue.

912-Computer Cover Has Been Removed	Computer cover was removed since last	No action required.
Since Last System Startup	system startup.

917-Front Audio Not Connected	Front audio harness has been detached or	Reconnect or replace front audio harness.
	unseated from motherboard.

918-Front USB Not Connected	Front USB harness has been detached or	Reconnect or replace front USB harness.
	unseated from motherboard.

921-Device in PCI Express slot failed to	There is an incompatibility/problem with this	Try rebooting the system. If the error
initialize	device and the system or PCI Express Link	reoccurs, the device may not work with this
	could not be retrained to an x1.	system

ENWW	POST Numeric Codes and Text Messages 53

Image 59

Contents Troubleshooting Guide Troubleshooting Guide Iii Iv About This Book Table of contents Accessing DPS Through Computer Setup Appendix B Password Security and Resetting CmosHP Insight Diagnostics HP Insight DiagnosticsSurvey Tab Test Tab Log Tab Protecting the Software Protecting the SoftwareSelect a language and click Download HP Backup and Recovery Manager Safety and Comfort Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful Hints Computer date and time display is incorrect Cause Solution Solving General Problems1Solving General Problems Poor performance is experienced Cause Solution Solving General ProblemsThere is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel Cause SolutionCause Solution Run Windows XP or Start Accessories RunHard drive LED does not turn on green then Power supply shuts down intermittently Cause Solution Solving Power Problems2Solving Power Problems 3Solving Diskette Problems Solving Diskette ProblemsSolving Diskette Problems Invalid system disk message is displayed Cause Solution Cannot format diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Diskette drive cannot read a diskette Cause SolutionStorage Storage Options Removable Media Storage Boot OrderBoot Security Password OptionsDisk transaction problem Cause Solution Solving Hard Drive Problems4Solving Hard Drive Problems Hard drive error occurs Cause SolutionComputer seems to be locked up Cause Solution Solving Hard Drive ProblemsNonsystem disk/NTLDR missing message Cause Solution Computer will not boot from hard drive Cause SolutionAgain Can not write to the media card Cause Solution Solving Media Card Reader ProblemsSolving Media Card Reader Problems 5Solving Media Card Reader ProblemsEnww Blank screen no video Cause Solution Solving Display ProblemsSolving Display Problems 6Solving Display ProblemsDim characters Cause Solution Out of Range displays on screen Cause Solution Image is not centered Cause SolutionCertain typed symbols do not appear correct Cause Solution Sound cuts in and out Cause Solution Solving Audio ProblemsSolving Audio Problems 7Solving Audio ProblemsSound from headphones is not clear or muffled Cause Solution 8Solving Printer Problems Solving Printer ProblemsSolving Printer Problems Select Shut Down Solving Keyboard and Mouse Problems9Solving Keyboard Problems 10Solving Mouse Problems Solving Keyboard and Mouse ProblemsComputer will not start Cause Solution Solving Hardware Installation Problems11Solving Hardware Installation Problems Option card Solving Hardware Installation ProblemsGoes away Once bad card is identified, remove and replace badWake-on-LAN feature is not functioning Cause Solution Solving Network Problems12Solving Network Problems Diagnostics reports a failure Cause Solution Solving Network ProblemsNetwork status link light never flashes Cause Solution New network card will not boot Cause Solution Out of memory error Cause Solution Solving Memory ProblemsSolving Memory Problems 13Solving Memory ProblemsInsufficient memory error during operation Cause Solution Some fans only operate when needed Solving Processor ProblemsSolving Processor Problems 14Solving Processor ProblemsMode in Security Password Options Solving CD-ROM and DVD Problems15Solving CD-ROM and DVD Problems Cannot eject compact disc tray-load unit Cause Solution Solving CD-ROM and DVD ProblemsMovie will not play in the DVD drive Cause Solution Enww USB Drive Key not found identified Cause Solution Solving Drive Key ProblemsSolving Drive Key Problems 16Solving Drive Key Problems17Solving Front Panel Component Problems Solving Front Panel Component ProblemsUnable to connect to the Internet Cause Solution Solving Internet Access ProblemsSolving Internet Access Problems 18Solving Internet Access ProblemsModem Click on System and MaintenanceDouble-clickAgere Systems PCI-SV92PP Soft 19Solving Software Problems Solving Software ProblemsSolving Software Problems Contacting Customer Support Post Error Messages Control panel message Description Recommended action Appendix a Post Error MessagesPost Numeric Codes and Text Messages Table A-1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages On the Documentation and Diagnostics CDAdvanced Onboard Devices Control panel message Description Sata Under Storage DPS Self-testEnww Keyboard failure while Network Server Mode Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Check that both power supply cables are Cmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the CmosFigure B-1 Cmos button Locate, press, and hold the Cmos button in for five secondsDrive Protection System DPS Select Storage DPS Self-Test Accessing DPS Through Computer SetupIndex

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