HP dx7300 5Solving Media Card Reader Problems, Can not write to the media card Cause Solution

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Solving Media Card Reader Problems

Table 2-5Solving Media Card Reader Problems

Media card will not work in a digital camera after formatting it in Microsoft Windows XP or Microsoft Windows Vista.

Cause	Solution

By default, Windows XP and Windows Vista will format any media card with a capacity greater than 32MB with the FAT32 format. Most digital cameras use the FAT (FAT16 & FAT12) format and can not operate with a FAT32 formatted card.

Either format the media card in the digital camera or select FAT file system to format the media card in a computer with Windows XP or Windows Vista.

A write-protected or locked error occurs when attempting to write to the media card.

Cause	Solution

Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/Memory Stick/ PRO card.

If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position.

Can not write to the media card.

Cause	Solution

The media card is a read-only memory (ROM) card.

Check the manufacturer’s documentation included with your card to see if it writable. Refer to the previous section for a list of compatible cards.

Unable to access data on the media card after inserting it into a slot.

Cause	Solution

The media card is not inserted properly, is inserted in the wrong slot, or is not supported.

Ensure that the card is inserted properly with the gold contact on the correct side. The green LED will light if inserted properly.

Do not know how to remove a media card correctly.

Cause	Solution

The computer’s software is used to safely eject the card.

Open My Computer (Windows XP) or Computer (Windows Vista), right-click on the corresponding drive icon, and select Eject. Then pull the card out of the slot.

NOTE: Never remove the card when the green LED is flashing

ENWW	Solving Media Card Reader Problems 21

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Contents Troubleshooting Guide Troubleshooting Guide Iii Iv About This Book Table of contents Accessing DPS Through Computer Setup Appendix B Password Security and Resetting CmosHP Insight Diagnostics HP Insight DiagnosticsSurvey Tab Test Tab Log Tab Protecting the Software Select a language and click DownloadProtecting the Software HP Backup and Recovery Manager Safety and Comfort Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful Hints Solving General Problems 1Solving General ProblemsComputer date and time display is incorrect Cause Solution Poor performance is experienced Cause Solution Solving General ProblemsThere is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel Cause SolutionCause Solution Run Windows XP or Start Accessories RunHard drive LED does not turn on green then Solving Power Problems 2Solving Power ProblemsPower supply shuts down intermittently Cause Solution Solving Diskette Problems Solving Diskette Problems3Solving Diskette Problems Invalid system disk message is displayed Cause Solution Cannot format diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Diskette drive cannot read a diskette Cause SolutionStorage Storage Options Removable Media Storage Boot OrderBoot Security Password OptionsDisk transaction problem Cause Solution Solving Hard Drive Problems4Solving Hard Drive Problems Hard drive error occurs Cause SolutionComputer seems to be locked up Cause Solution Solving Hard Drive ProblemsNonsystem disk/NTLDR missing message Cause Solution Computer will not boot from hard drive Cause SolutionAgain Can not write to the media card Cause Solution Solving Media Card Reader ProblemsSolving Media Card Reader Problems 5Solving Media Card Reader ProblemsEnww Blank screen no video Cause Solution Solving Display ProblemsSolving Display Problems 6Solving Display ProblemsDim characters Cause Solution Out of Range displays on screen Cause Solution Image is not centered Cause SolutionCertain typed symbols do not appear correct Cause Solution Sound cuts in and out Cause Solution Solving Audio ProblemsSolving Audio Problems 7Solving Audio ProblemsSound from headphones is not clear or muffled Cause Solution Solving Printer Problems Solving Printer Problems8Solving Printer Problems Solving Keyboard and Mouse Problems 9Solving Keyboard ProblemsSelect Shut Down 10Solving Mouse Problems Solving Keyboard and Mouse ProblemsSolving Hardware Installation Problems 11Solving Hardware Installation ProblemsComputer will not start Cause Solution Option card Solving Hardware Installation ProblemsGoes away Once bad card is identified, remove and replace badSolving Network Problems 12Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution Solving Network Problems Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solution New network card will not boot Cause Solution Out of memory error Cause Solution Solving Memory ProblemsSolving Memory Problems 13Solving Memory ProblemsInsufficient memory error during operation Cause Solution Some fans only operate when needed Solving Processor ProblemsSolving Processor Problems 14Solving Processor ProblemsSolving CD-ROM and DVD Problems 15Solving CD-ROM and DVD ProblemsMode in Security Password Options Solving CD-ROM and DVD Problems Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution Enww USB Drive Key not found identified Cause Solution Solving Drive Key ProblemsSolving Drive Key Problems 16Solving Drive Key Problems17Solving Front Panel Component Problems Solving Front Panel Component ProblemsUnable to connect to the Internet Cause Solution Solving Internet Access ProblemsSolving Internet Access Problems 18Solving Internet Access ProblemsClick on System and Maintenance Double-clickAgere Systems PCI-SV92PP SoftModem Solving Software Problems Solving Software Problems19Solving Software Problems Contacting Customer Support Post Error Messages Control panel message Description Recommended action Appendix a Post Error MessagesPost Numeric Codes and Text Messages Table A-1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages On the Documentation and Diagnostics CDAdvanced Onboard Devices Control panel message Description Sata Under Storage DPS Self-testEnww Keyboard failure while Network Server Mode Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Check that both power supply cables are Cmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the CmosFigure B-1 Cmos button Locate, press, and hold the Cmos button in for five secondsDrive Protection System DPS Select Storage DPS Self-Test Accessing DPS Through Computer SetupIndex

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