HP dx2310 manual Solving General Problems, Problem Cause Solution, Standby mode

Page 73

Troubleshooting Without Diagnostics

Solving General Problems

You may be able to easily resolve the minor problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact your HP authorized reseller or service provider.

Problem

Cause

Solution

 

 

 

Computer will not

Cables to the external

Ensure that cables connecting the

turn on.

power source are

computer to the external power source

 

unplugged.

are plugged in properly and the wall

 

 

outlet is active.

 

 

 

 

Voltage selector switch on

Select the proper AC voltage using the

 

the rear of the computer

slide switch.

 

chassis is not switched to

 

 

the correct voltage (115V

 

 

or 230V).

 

 

 

 

 

A defective PCI card has

Remove any expansion board that

 

been installed.

was just installed.

 

 

 

 

Drive data or power supply

Reseat drive data and power supply

 

cables may not be

cables.

 

properly connected.

 

 

 

 

 

The unit temperature was

1. Unit is in an exceedingly hot

 

exceeded. The fan may be

environment. Let it cool down.

 

blocked.

2. Ensure that computer air vents are

 

 

 

 

not blocked and the internal fan is

 

 

running.

 

 

3. Contact an HP authorized reseller

 

 

or service provider.

 

 

 

Computer appears

Software control of the

1. Press and hold the power button

locked up and will not

power switch is not

for at least four seconds until the

turn off when the power

functional.

computer turns off.

button is pressed.

 

2. Disconnect the power cord from

 

 

 

 

the electrical outlet.

 

 

 

Computer will not

Computer is in

Press the power button to resume from

respond to USB

standby mode.

standby mode.

keyboard or mouse.

 

 

Keyboard or mouse is not

Connect keyboard and mouse cables

 

 

connected to computer.

to computer.

 

 

 

 

System has locked up.

Restart the computer.

ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data.

D–2

490778-001

Service Reference Guide

Image 73
Contents Service reference guide April Service Reference GuideService Reference Guide Contents Removal and Replacement Procedures-Microtower MT Chassis Service Reference Guide 490778-001 Microsoft Windows XP/Windows Vista/ Redflag Linux Installing the Operating SystemHP Software Converting to Ntfs Associated with Windows OSPower-On Self-Test Post Setup Utilities and Diagnostics FeaturesUsing Computer Setup F10 Utilities Computer Setup UtilitiesSetup Utilities and Diagnostics Features Computer Setup Computer Setup MenuHeading Option Description For each, allows you to CD-ROM Onboard Lan ROM Dvmt Mode Combined Mode Parallel port Allows you to select a setting for the onboard S1 POS Bios can automatically configure all Backing up the Cmos Recovering the Configuration SettingsRestoring the Cmos FailSafe Boot Block ROM Initial Configuration and DeploymentDesktop Management ROM FlashPower Management Dual-State Power ButtonEstablishing a Supervisor Password Using Computer Setup Password SecurityEstablishing a User Password Using Computer Setup SecurityEntering a User Password Current password Current password/new password/new passwordNational Keyboard Delimiter Characters Surge-Tolerant Power SupplySerial ATA Hard Drive Characteristics Serial ATA Drive Guidelines and FeaturesSata 3.0 Hard Drives Sata Hard Drive Cables Sata Power CableSata Data Cable Pin Number Usage Device Plug Host PlugDrive Capacities Sata Smart DrivesWindows 2000, XP, Vista, and Linux Microtower MT Chassis DesignationsDx2318 MT Generating Static Electrostatic Discharge InformationPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Grounding the Work Area Personal Grounding Methods and EquipmentRecommended Materials and Equipment Static Shielding Protection Levels Method VoltageCleaning the Computer Case General Cleaning Safety PrecautionsRoutine Care Cleaning the Monitor Cleaning the KeyboardCleaning the Mouse Tools and Software Requirements Service ConsiderationsScrews Lithium Coin Cell Battery Cables and ConnectorsHard Drives Preparation for Disassembly Removal and Replacement Procedures- Microtower MT ChassisAccess Panel MT Chassis Remove the computer access panel and front bezel MT chassisFront Bezel MT Chassis Removing a 5.25 Drive Bezel Blank/MT Chassis Front Drive BezelsMemory Installing Memory Modules/MT chassisExpansion Slot Cover Lock Expansion CardsRemove the slot cover lock .5.1, Expansion Slot Cover Lock 2 PCI/PCIe Expansion CardRemoving the Expansion Slot Cover Installing an Expansion CardRemoval and Replacement Procedures- Microtower MT Chassis Removing an Expansion Card Cable Management Locating Drive Positions DrivesDrive Positions Removing a DriveItem Description Removing the Hard disk Lift the hard disk drive cage out of the chassis Removing the Hard Drive Front I/O Panel Housing Assembly MT chassis System Fan Heatsink MT chassis Processor Removal and Replacement Procedures- Microtower MT Chassis System Board 490778-001 Battery Holder Power Supply Connector and Icon Pin Signal Connector Pin AssignmentsEnhanced Keyboard MouseConnector and Icon 1/8 miniphone Pin Signal Serial Interface, Powered and Non-PoweredParallel Interface MicrophoneLine-In Audio HeadphoneLine-Out Audio MonitorPin Power for CPU Pin PowerConnector Pin Signal General Requirements Power Cord Set RequirementsPost Error Messages Post Error MessagesScreen Message Probable Cause Recommended Action During memory testing Post Error Messages Preliminary Checklist Troubleshooting Without DiagnosticsProblem Cause Solution Solving General ProblemsStandby mode Num Lock key Press any key or click the mouse button Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Font you are using Solving Audio Problems Solving Audio ProblemsSolving Audio Problems Solving Printer Problems Solving Printer ProblemsWhere printer port is DIR C\ printer portSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network ProblemsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Internet Access Problems Solving Drive Key ProblemsSolving DiskOnKey Problems Solving Internet Access ProblemsPanel Select Start ControlOptions Delete Cookies buttonProperties Click the Device ManagerDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Contacting Customer Support Restoring the SoftwareMemory
Related manuals
Manual 2 pages 47.95 Kb

dx2310 specifications

The HP dx2310 is a versatile desktop computer that has made a mark in the business and home computing segments. It is designed to provide a balance of performance, reliability, and expandability, making it suitable for a range of applications, from basic office tasks to more demanding computing needs.

One of the prominent features of the HP dx2310 is its use of AMD processors, which offer a solid performance for multitasking. The system supports a variety of AMD Athlon and Sempron CPUs, ensuring users can choose a configuration that meets their requirements. This flexibility in processor choice allows the dx2310 to cater to both light and more intensive workloads.

In terms of memory, the HP dx2310 supports up to 4GB of DDR2 RAM. This capacity is particularly beneficial for users running multiple applications simultaneously, providing a smoother experience during everyday tasks like word processing, spreadsheet management, and web browsing. The ability to upgrade memory also means that users can enhance their system's performance as their needs grow.

Storage options for the HP dx2310 are diverse, accommodating both traditional hard drives and SATA drives. Users can choose from various storage capacities to suit their file storage needs, whether it be for documents, images, or multimedia files. Enhanced storage solutions help ensure that users have adequate space for their operating systems and applications.

The connectivity options on the HP dx2310 are also noteworthy, featuring multiple USB ports, including both USB 2.0 and USB 3.0 options. Additionally, it comes with integrated Ethernet and audio jacks, which allow for easy connection to networks and external devices. This level of connectivity makes the dx2310 an excellent choice for networking environments and collaborative workspaces.

Another characteristic that stands out is the system's compact form factor, which saves valuable desk space. The efficient design allows for better airflow and cooling, contributing to the system’s reliability and longevity. Alongside this, energy-efficient components help reduce overall power consumption, making it an eco-friendly choice.

In summary, the HP dx2310 desktop computer is tailored for users seeking a reliable and upgradeable system. With its flexible processor options, expandable memory, varied storage solutions, and strong connectivity features, it serves both business and personal use effectively. Its efficient design and energy efficiency further contribute to its appeal, making it a smart choice for a diverse range of computing needs.