HP dx2310 manual Press any key or click the mouse button

Page 75

Troubleshooting Without Diagnostics

Problem

Cause

 

Solution

 

 

 

 

 

Some software

1.

Lower the display resolution for the

 

applications, especially

 

current application or consult the

 

games, are stressful on the

 

documentation that came with the

 

graphics subsystem.

 

application for suggestions on

 

 

 

how to improve performance by

 

 

 

adjusting parameters in the

 

 

 

application.

 

 

2.

Add more memory.

 

 

3. Upgrade the graphics solution.

 

 

 

 

Cause unknown.

Restart the computer.

 

 

 

Blank screen (no video).

Monitor is not turned on

Turn on the monitor and check that the

 

and the monitor light is

monitor light is on.

 

not on.

 

 

 

 

 

 

The cable connections are

Check the cable connection from the

 

not correct.

monitor to the computer and to the

 

 

electrical outlet.

 

 

 

Blank screen (no video)

You may have a screen

Press any key or click the mouse button

(continued).

blanking utility installed or

and, if set, type your password.

 

energy saver features are

 

 

 

enabled.

 

 

 

 

 

 

Computer is in standby

Press the power button to resume from

 

mode.

standby mode.

ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data.

You are using a fixed-sync

Be sure that the monitor can accept

monitor and it will not sync

the same horizontal scan rate as the

at the resolution chosen.

resolution chosen.

 

 

The VGA/BNC selector

Set the selector switch to agree with

switch on the monitor

the cable connection.

(some models) is not

 

properly set.

 

 

 

Bad monitor.

Try a different monitor.

Power LED is flashing and computer will not start.

Initernal error has occurred and the computer is flashing a code.

Refer to “Interpreting Diagnostic Lights and Audible Codes” to interpret the error code.

D–4

490778-001

Service Reference Guide

Image 75
Contents Service reference guide April Service Reference GuideService Reference Guide Contents Removal and Replacement Procedures-Microtower MT Chassis Service Reference Guide 490778-001 Microsoft Windows XP/Windows Vista/ Redflag Linux Installing the Operating SystemHP Software Converting to Ntfs Associated with Windows OSPower-On Self-Test Post Setup Utilities and Diagnostics FeaturesUsing Computer Setup F10 Utilities Computer Setup UtilitiesSetup Utilities and Diagnostics Features Computer Setup Menu Computer SetupHeading Option Description For each, allows you to CD-ROM Onboard Lan ROM Dvmt Mode Combined Mode Parallel port Allows you to select a setting for the onboard S1 POS Bios can automatically configure all Recovering the Configuration Settings Backing up the CmosRestoring the Cmos ROM Flash Initial Configuration and DeploymentFailSafe Boot Block ROM Desktop ManagementPower Management Dual-State Power ButtonSecurity Password SecurityEstablishing a Supervisor Password Using Computer Setup Establishing a User Password Using Computer SetupEntering a User Password Current password Current password/new password/new passwordNational Keyboard Delimiter Characters Surge-Tolerant Power SupplySerial ATA Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata 3.0 Hard Drives Pin Number Usage Device Plug Host Plug Sata Power CableSata Hard Drive Cables Sata Data CableSata Smart Drives Drive CapacitiesWindows 2000, XP, Vista, and Linux Microtower MT Chassis DesignationsDx2318 MT Relative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and EquipmentGeneral Cleaning Safety Precautions Cleaning the Computer CaseRoutine Care Cleaning the Keyboard Cleaning the MonitorCleaning the Mouse Service Considerations Tools and Software RequirementsScrews Cables and Connectors Lithium Coin Cell BatteryHard Drives Preparation for Disassembly Removal and Replacement Procedures- Microtower MT ChassisAccess Panel MT Chassis Remove the computer access panel and front bezel MT chassisFront Bezel MT Chassis Removing a 5.25 Drive Bezel Blank/MT Chassis Front Drive BezelsMemory Installing Memory Modules/MT chassisExpansion Slot Cover Lock Expansion CardsRemove the slot cover lock .5.1, Expansion Slot Cover Lock 2 PCI/PCIe Expansion CardRemoving the Expansion Slot Cover Installing an Expansion CardRemoval and Replacement Procedures- Microtower MT Chassis Removing an Expansion Card Cable Management Locating Drive Positions DrivesRemoving a Drive Drive PositionsItem Description Removing the Hard disk Lift the hard disk drive cage out of the chassis Removing the Hard Drive Front I/O Panel Housing Assembly MT chassis System Fan Heatsink MT chassis Processor Removal and Replacement Procedures- Microtower MT Chassis System Board 490778-001 Battery Holder Power Supply Mouse Connector Pin AssignmentsConnector and Icon Pin Signal Enhanced KeyboardMicrophone Serial Interface, Powered and Non-PoweredConnector and Icon 1/8 miniphone Pin Signal Parallel InterfaceMonitor HeadphoneLine-In Audio Line-Out AudioPin Power Pin Power for CPUConnector Pin Signal General Requirements Power Cord Set RequirementsPost Error Messages Post Error MessagesScreen Message Probable Cause Recommended Action During memory testing Post Error Messages Preliminary Checklist Troubleshooting Without DiagnosticsSolving General Problems Problem Cause SolutionStandby mode Num Lock key Press any key or click the mouse button Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Font you are using Solving Audio Problems Solving Audio ProblemsSolving Audio Problems DIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network ProblemsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Internet Access Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving DiskOnKey ProblemsDelete Cookies button Select Start ControlPanel OptionsProperties Click the Device ManagerDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Contacting Customer Support Restoring the SoftwareMemory
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dx2310 specifications

The HP dx2310 is a versatile desktop computer that has made a mark in the business and home computing segments. It is designed to provide a balance of performance, reliability, and expandability, making it suitable for a range of applications, from basic office tasks to more demanding computing needs.

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