HP dx2310 manual Solving Memory Problems

Page 87

Troubleshooting Without Diagnostics

Solving Memory Problems

ÄCAUTION: For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory. Otherwise, the system will not boot the operating system.

Solving Memory Problems

Problem

Cause

Solution

System will not boot or does not function properly after installing additional memory modules.

Memory module is not the correct type or speed or the new memory module is not seated properly.

Replace module with the correct industry-standard device for the computer.

ECC memory modules are not supported.

Out of memory error.

Memory configuration

Use the Device Manager to check

 

may not be set up

memory configuration.

 

correctly.

 

 

 

 

 

You have run out of

Check the application

 

memory to run the

documentation to determine the

 

application.

memory requirements.

 

 

 

Memory count during POST

The memory modules

Check that the memory modules

is wrong.

may not be installed

have been installed correctly and

 

correctly.

that proper modules are used.

 

 

 

Insufficient memory error

Too many Terminate

Delete any TSRs that you do

during operation.

and Stay Resident

not need.

 

programs (TSRs) are

 

 

installed.

 

 

 

 

 

You have run out of

Check the memory requirements for

 

memory for the

the application or add more

 

application.

memory to the computer.

 

 

 

Power LED flashes GREEN

Memory is installed

1. Reseat DIMMs.

five times, once every

incorrectly or is bad.

2. Replace DIMMs one at a time to

second, followed by a two

 

 

isolate the faulty module.

second pause. Also, five

 

 

3. Replace third-party memory

simultaneous beeps will be

 

 

with HP memory.

heard.

 

 

4. Replace the system board.

 

 

 

 

 

D–16

490778-001

Service Reference Guide

Image 87
Contents Service reference guide April Service Reference GuideService Reference Guide Contents Removal and Replacement Procedures-Microtower MT Chassis Service Reference Guide 490778-001 Microsoft Windows XP/Windows Vista/ Redflag Linux Installing the Operating SystemHP Software Converting to Ntfs Associated with Windows OSPower-On Self-Test Post Setup Utilities and Diagnostics FeaturesUsing Computer Setup F10 Utilities Computer Setup UtilitiesSetup Utilities and Diagnostics Features Computer Setup Menu Computer SetupHeading Option Description For each, allows you to CD-ROM Onboard Lan ROM Dvmt Mode Combined Mode Parallel port Allows you to select a setting for the onboard S1 POS Bios can automatically configure all Recovering the Configuration Settings Backing up the CmosRestoring the Cmos ROM Flash Initial Configuration and DeploymentFailSafe Boot Block ROM Desktop ManagementPower Management Dual-State Power ButtonSecurity Password SecurityEstablishing a Supervisor Password Using Computer Setup Establishing a User Password Using Computer SetupEntering a User Password Current password Current password/new password/new passwordNational Keyboard Delimiter Characters Surge-Tolerant Power SupplySerial ATA Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata 3.0 Hard Drives Pin Number Usage Device Plug Host Plug Sata Power CableSata Hard Drive Cables Sata Data CableSata Smart Drives Drive CapacitiesWindows 2000, XP, Vista, and Linux Microtower MT Chassis DesignationsDx2318 MT Relative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and EquipmentGeneral Cleaning Safety Precautions Cleaning the Computer CaseRoutine Care Cleaning the Keyboard Cleaning the MonitorCleaning the Mouse Service Considerations Tools and Software RequirementsScrews Cables and Connectors Lithium Coin Cell BatteryHard Drives Preparation for Disassembly Removal and Replacement Procedures- Microtower MT ChassisAccess Panel MT Chassis Remove the computer access panel and front bezel MT chassisFront Bezel MT Chassis Removing a 5.25 Drive Bezel Blank/MT Chassis Front Drive BezelsMemory Installing Memory Modules/MT chassisExpansion Slot Cover Lock Expansion CardsRemove the slot cover lock .5.1, Expansion Slot Cover Lock 2 PCI/PCIe Expansion CardRemoving the Expansion Slot Cover Installing an Expansion CardRemoval and Replacement Procedures- Microtower MT Chassis Removing an Expansion Card Cable Management Locating Drive Positions DrivesRemoving a Drive Drive PositionsItem Description Removing the Hard disk Lift the hard disk drive cage out of the chassis Removing the Hard Drive Front I/O Panel Housing Assembly MT chassis System Fan Heatsink MT chassis Processor Removal and Replacement Procedures- Microtower MT Chassis System Board 490778-001 Battery Holder Power Supply Mouse Connector Pin AssignmentsConnector and Icon Pin Signal Enhanced KeyboardMicrophone Serial Interface, Powered and Non-PoweredConnector and Icon 1/8 miniphone Pin Signal Parallel InterfaceMonitor HeadphoneLine-In Audio Line-Out AudioPin Power Pin Power for CPUConnector Pin Signal General Requirements Power Cord Set RequirementsPost Error Messages Post Error MessagesScreen Message Probable Cause Recommended Action During memory testing Post Error Messages Preliminary Checklist Troubleshooting Without DiagnosticsSolving General Problems Problem Cause SolutionStandby mode Num Lock key Press any key or click the mouse button Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Font you are using Solving Audio Problems Solving Audio ProblemsSolving Audio Problems DIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network ProblemsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Internet Access Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving DiskOnKey ProblemsDelete Cookies button Select Start ControlPanel OptionsProperties Click the Device ManagerDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Contacting Customer Support Restoring the SoftwareMemory
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dx2310 specifications

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