HP dx2310 manual Solving Audio Problems

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Troubleshooting Without Diagnostics

Solving Audio Problems

Solving Audio Problems

Problem

Cause

Solution

 

 

 

Sound does not come

Software volume control

Double-click the Speaker icon on

out of the speaker or

is turned down.

the taskbar and use the volume

headphones.

 

slider to adjust the volume.

 

 

 

 

The external speakers

Turn on the external speakers.

 

are not turned on.

 

 

 

 

 

External speakers

See the sound card documentation

 

plugged into the wrong

for proper speaker connection.

 

audio jack.

 

 

 

 

 

Audio cable not

Connect audio cable between CD

 

connected.

or DVD-ROM drive and the system

 

 

board.

 

 

 

 

Digital CD audio is not

Enable digital CD audio:

 

enabled.

1. From the Control Panel, select

 

 

 

 

System.

 

 

2. On the Hardware tab, click

 

 

the Device Manager button.

 

 

3. Right-click on the CD/DVD

 

 

device and select Properties.

 

 

4. On the Properties tab, make

 

 

sure “Enable digital CD

 

 

audio for this CD-ROM

 

 

device” is checked.

 

 

 

 

Headphones or devices

Turn on and use headphones or

 

connected to the line-

external speakers, if connected, or

 

out connector mute the

disconnect headphones or external

 

internal speaker.

speakers.

 

 

 

 

Volume is muted.

1. From the Control Panel

 

 

program, click Sound,

 

 

Speech and Audio

 

 

Devices, then click Sounds

 

 

and Audio Devices.

 

 

2. Click the Mute check box to

 

 

remove the check mark from

 

 

the box.

 

 

 

 

Computer is in

Press the power button to resume

 

standby mode.

from standby mode.

ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose your data.

D–10

490778-001

Service Reference Guide

Image 81
Contents Service reference guide April Service Reference GuideService Reference Guide Contents Removal and Replacement Procedures-Microtower MT Chassis Service Reference Guide 490778-001 Microsoft Windows XP/Windows Vista/ Redflag Linux Installing the Operating SystemHP Software Converting to Ntfs Associated with Windows OSPower-On Self-Test Post Setup Utilities and Diagnostics FeaturesUsing Computer Setup F10 Utilities Computer Setup UtilitiesSetup Utilities and Diagnostics Features Computer Setup Menu Computer SetupHeading Option Description For each, allows you to CD-ROM Onboard Lan ROM Dvmt Mode Combined Mode Parallel port Allows you to select a setting for the onboard S1 POS Bios can automatically configure all Recovering the Configuration Settings Backing up the CmosRestoring the Cmos FailSafe Boot Block ROM Initial Configuration and DeploymentDesktop Management ROM FlashPower Management Dual-State Power ButtonEstablishing a Supervisor Password Using Computer Setup Password SecurityEstablishing a User Password Using Computer Setup SecurityEntering a User Password Current password Current password/new password/new passwordNational Keyboard Delimiter Characters Surge-Tolerant Power SupplySerial ATA Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata 3.0 Hard Drives Sata Hard Drive Cables Sata Power CableSata Data Cable Pin Number Usage Device Plug Host PlugSata Smart Drives Drive CapacitiesWindows 2000, XP, Vista, and Linux Microtower MT Chassis DesignationsDx2318 MT Generating Static Electrostatic Discharge InformationPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Grounding the Work Area Personal Grounding Methods and EquipmentRecommended Materials and Equipment Static Shielding Protection Levels Method VoltageGeneral Cleaning Safety Precautions Cleaning the Computer CaseRoutine Care Cleaning the Keyboard Cleaning the MonitorCleaning the Mouse Service Considerations Tools and Software RequirementsScrews Cables and Connectors Lithium Coin Cell BatteryHard Drives Preparation for Disassembly Removal and Replacement Procedures- Microtower MT ChassisAccess Panel MT Chassis Remove the computer access panel and front bezel MT chassisFront Bezel MT Chassis Removing a 5.25 Drive Bezel Blank/MT Chassis Front Drive BezelsMemory Installing Memory Modules/MT chassisExpansion Slot Cover Lock Expansion CardsRemove the slot cover lock .5.1, Expansion Slot Cover Lock 2 PCI/PCIe Expansion CardRemoving the Expansion Slot Cover Installing an Expansion CardRemoval and Replacement Procedures- Microtower MT Chassis Removing an Expansion Card Cable Management Locating Drive Positions DrivesRemoving a Drive Drive PositionsItem Description Removing the Hard disk Lift the hard disk drive cage out of the chassis Removing the Hard Drive Front I/O Panel Housing Assembly MT chassis System Fan Heatsink MT chassis Processor Removal and Replacement Procedures- Microtower MT Chassis System Board 490778-001 Battery Holder Power Supply Connector and Icon Pin Signal Connector Pin AssignmentsEnhanced Keyboard MouseConnector and Icon 1/8 miniphone Pin Signal Serial Interface, Powered and Non-PoweredParallel Interface MicrophoneLine-In Audio HeadphoneLine-Out Audio MonitorPin Power Pin Power for CPUConnector Pin Signal General Requirements Power Cord Set RequirementsPost Error Messages Post Error MessagesScreen Message Probable Cause Recommended Action During memory testing Post Error Messages Preliminary Checklist Troubleshooting Without DiagnosticsSolving General Problems Problem Cause SolutionStandby mode Num Lock key Press any key or click the mouse button Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Font you are using Solving Audio Problems Solving Audio ProblemsSolving Audio Problems Solving Printer Problems Solving Printer ProblemsWhere printer port is DIR C\ printer portSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network ProblemsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Internet Access Problems Solving Drive Key ProblemsSolving DiskOnKey Problems Solving Internet Access ProblemsPanel Select Start ControlOptions Delete Cookies buttonProperties Click the Device ManagerDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Contacting Customer Support Restoring the SoftwareMemory
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dx2310 specifications

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