HP dx2310 manual Solving Audio Problems

Troubleshooting Without Diagnostics

Solving Audio Problems

Solving Audio Problems

Problem	Cause	Solution
Sound does not come	Software volume control	Double-click the Speaker icon on
out of the speaker or	is turned down.	the taskbar and use the volume
headphones.		slider to adjust the volume.
	The external speakers	Turn on the external speakers.
	are not turned on.
	External speakers	See the sound card documentation
	plugged into the wrong	for proper speaker connection.
	audio jack.
	Audio cable not	Connect audio cable between CD
	connected.	or DVD-ROM drive and the system
		board.
	Digital CD audio is not	Enable digital CD audio:
	enabled.	1. From the Control Panel, select
		System.
		2. On the Hardware tab, click
		the Device Manager button.
		3. Right-click on the CD/DVD
		device and select Properties.
		4. On the Properties tab, make
		sure “Enable digital CD
		audio for this CD-ROM
		device” is checked.
	Headphones or devices	Turn on and use headphones or
	connected to the line-	external speakers, if connected, or
	out connector mute the	disconnect headphones or external
	internal speaker.	speakers.
	Volume is muted.	1. From the Control Panel
		program, click Sound,
		Speech and Audio
		Devices, then click Sounds
		and Audio Devices.
		2. Click the Mute check box to
		remove the check mark from
		the box.
	Computer is in	Press the power button to resume
	standby mode.	from standby mode.

ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose your data.

D–10 490778-001 Service Reference Guide