HP dx2310 manual Diagnostic Front Panel LEDs and Audible Codes

Page 95

Troubleshooting Without Diagnostics

Diagnostic Front Panel LEDs and Audible Codes (Continued)

Activity

Beeps

Possible Cause

Recommended Action

System does not

None

System unable to

Press and hold the power button for

power on and LEDs

 

power on.

less than 4 seconds. If the hard drive

are not flashing.

 

 

LED turns green, then:

 

 

 

1.

Check that the voltage selector,

 

 

 

 

located on the rear of the power

 

 

 

 

supply, is set to the appropriate

 

 

 

 

voltage*. Proper voltage setting

 

 

 

 

depends on your region.

 

 

 

2.

Remove the expansion cards one

 

 

 

 

at a time until the 5V_aux light on

 

 

 

 

the system board turns on.

 

 

 

3.

Replace the system board.

 

 

 

OR

 

Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn green then:

1. Check that the unit is plugged into a working AC outlet.

2. Open hood and check that the power button harness is properly connected to the system board.

3. Check that both power supply cables are properly connected to the system board.

4. Check to see if the 5V_aux light on the system board is turned on. If it is turned on, then replace the power button harness.

5. If the 5V_aux light on the system board is not turned on, then replace the power supply.

6. Replace the system board.

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490778-001

Service Reference Guide

Image 95
Contents Service reference guide April Service Reference GuideService Reference Guide Contents Removal and Replacement Procedures-Microtower MT Chassis Service Reference Guide 490778-001 Microsoft Windows XP/Windows Vista/ Redflag Linux Installing the Operating SystemHP Software Converting to Ntfs Associated with Windows OSPower-On Self-Test Post Setup Utilities and Diagnostics FeaturesUsing Computer Setup F10 Utilities Computer Setup UtilitiesSetup Utilities and Diagnostics Features Heading Option Description Computer Setup MenuComputer Setup For each, allows you to CD-ROM Onboard Lan ROM Dvmt Mode Combined Mode Parallel port Allows you to select a setting for the onboard S1 POS Bios can automatically configure all Restoring the Cmos Recovering the Configuration SettingsBacking up the Cmos ROM Flash Initial Configuration and DeploymentFailSafe Boot Block ROM Desktop ManagementPower Management Dual-State Power ButtonSecurity Password SecurityEstablishing a Supervisor Password Using Computer Setup Establishing a User Password Using Computer SetupEntering a User Password Current password Current password/new password/new passwordNational Keyboard Delimiter Characters Surge-Tolerant Power SupplySata 3.0 Hard Drives Serial ATA Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Pin Number Usage Device Plug Host Plug Sata Power CableSata Hard Drive Cables Sata Data CableWindows 2000, XP, Vista, and Linux Sata Smart DrivesDrive Capacities Microtower MT Chassis DesignationsDx2318 MT Relative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and EquipmentRoutine Care General Cleaning Safety PrecautionsCleaning the Computer Case Cleaning the Mouse Cleaning the KeyboardCleaning the Monitor Screws Service ConsiderationsTools and Software Requirements Hard Drives Cables and ConnectorsLithium Coin Cell Battery Preparation for Disassembly Removal and Replacement Procedures- Microtower MT ChassisAccess Panel MT Chassis Remove the computer access panel and front bezel MT chassisFront Bezel MT Chassis Removing a 5.25 Drive Bezel Blank/MT Chassis Front Drive BezelsMemory Installing Memory Modules/MT chassisExpansion Slot Cover Lock Expansion CardsRemove the slot cover lock .5.1, Expansion Slot Cover Lock 2 PCI/PCIe Expansion CardRemoving the Expansion Slot Cover Installing an Expansion CardRemoval and Replacement Procedures- Microtower MT Chassis Removing an Expansion Card Cable Management Locating Drive Positions DrivesItem Description Removing a DriveDrive Positions Removing the Hard disk Lift the hard disk drive cage out of the chassis Removing the Hard Drive Front I/O Panel Housing Assembly MT chassis System Fan Heatsink MT chassis Processor Removal and Replacement Procedures- Microtower MT Chassis System Board 490778-001 Battery Holder Power Supply Mouse Connector Pin AssignmentsConnector and Icon Pin Signal Enhanced KeyboardMicrophone Serial Interface, Powered and Non-PoweredConnector and Icon 1/8 miniphone Pin Signal Parallel InterfaceMonitor HeadphoneLine-In Audio Line-Out AudioConnector Pin Signal Pin PowerPin Power for CPU General Requirements Power Cord Set RequirementsScreen Message Probable Cause Recommended Action Post Error MessagesPost Error Messages During memory testing Post Error Messages Preliminary Checklist Troubleshooting Without DiagnosticsStandby mode Solving General ProblemsProblem Cause Solution Num Lock key Press any key or click the mouse button Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Select Enable VGA Mode Solving Display ProblemsSolving Display Problems Set properly Font you are using Solving Audio Problems Solving Audio ProblemsSolving Audio Problems DIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network ProblemsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Internet Access Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving DiskOnKey ProblemsDelete Cookies button Select Start ControlPanel Options Properties Click the Device ManagerActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible CodesDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Contacting Customer Support Restoring the SoftwareMemory
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