HP dx2310 manual Set properly

Page 79

Troubleshooting Without Diagnostics

Solving Display Problems (Continued)

Problem

Cause

Solution

 

 

 

Power LED flashes Red six

Pre-video graphics

For systems with a graphics card:

times, once every second,

error.

1.

Reseat the graphics card.

followed by a two second

 

 

2.

Replace the graphics card.

pause, and the computer

 

 

 

 

beeps six times.

 

3.

Replace the system board.

 

 

For systems with integrated

 

 

graphics, replace the system board.

 

 

 

Monitor does not function

Monitor without energy

Disable monitor energy saver

properly when used with

saver capabilities is

feature.

energy saver features.

being used with energy

 

 

 

saver features enabled.

 

 

Dim characters.

The brightness and

 

contrast controls are not

 

set properly.

Adjust the monitor brightness and contrast controls.

Cables are not properly

Check that the graphics cable is

connected.

securely connected to the graphics

 

card and the monitor.

Blurry video or requested

If the graphics controller

resolution cannot be set.

was upgraded, the

 

correct video drivers

 

may not be loaded.

Install the video drivers included in the upgrade kit.

Monitor is not capable

Change requested resolution.

of displaying requested

 

resolution.

 

The picture is broken up, rolls, jitters, or flashes.

The monitor connections may be incomplete or the monitor may be incorrectly adjusted.

1.Be sure the monitor cable is securely connected to the computer.

2.In a two-monitor system or if another monitor is in close proximity, be sure the monitors are not interfering with each other’s electromagnetic field by moving them apart.

3.Fluorescent lights or fans may be too close to the monitor.

 

Monitor needs to be

Degauss the monitor.

 

degaussed.

 

 

 

 

Vibrating or rattling noise

Monitor degaussing coil

None. It is normal for the

coming from inside a CRT

has been activated.

degaussing coil to be activated

monitor when powered on.

 

when the monitor is powered on.

 

 

 

Clicking noise coming from

Electronic relays have

None. It is normal for some monitors

inside a CRT monitor.

been activated inside

to make a clicking noise when

 

the monitor.

turned on and off, when going in

 

 

and out of standby mode, and when

 

 

changing resolutions.

 

 

 

D–8

490778-001

Service Reference Guide

Image 79
Contents Service reference guide April Service Reference GuideService Reference Guide Contents Removal and Replacement Procedures-Microtower MT Chassis Service Reference Guide 490778-001 Microsoft Windows XP/Windows Vista/ Redflag Linux Installing the Operating SystemHP Software Converting to Ntfs Associated with Windows OSPower-On Self-Test Post Setup Utilities and Diagnostics FeaturesUsing Computer Setup F10 Utilities Computer Setup UtilitiesSetup Utilities and Diagnostics Features Computer Setup Computer Setup MenuHeading Option Description For each, allows you to CD-ROM Onboard Lan ROM Dvmt Mode Combined Mode Parallel port Allows you to select a setting for the onboard S1 POS Bios can automatically configure all Backing up the Cmos Recovering the Configuration SettingsRestoring the Cmos ROM Flash Initial Configuration and DeploymentFailSafe Boot Block ROM Desktop ManagementPower Management Dual-State Power ButtonSecurity Password SecurityEstablishing a Supervisor Password Using Computer Setup Establishing a User Password Using Computer SetupEntering a User Password Current password Current password/new password/new passwordNational Keyboard Delimiter Characters Surge-Tolerant Power SupplySerial ATA Hard Drive Characteristics Serial ATA Drive Guidelines and FeaturesSata 3.0 Hard Drives Pin Number Usage Device Plug Host Plug Sata Power CableSata Hard Drive Cables Sata Data CableDrive Capacities Sata Smart DrivesWindows 2000, XP, Vista, and Linux Microtower MT Chassis DesignationsDx2318 MT Relative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and EquipmentCleaning the Computer Case General Cleaning Safety PrecautionsRoutine Care Cleaning the Monitor Cleaning the KeyboardCleaning the Mouse Tools and Software Requirements Service ConsiderationsScrews Lithium Coin Cell Battery Cables and ConnectorsHard Drives Preparation for Disassembly Removal and Replacement Procedures- Microtower MT ChassisAccess Panel MT Chassis Remove the computer access panel and front bezel MT chassisFront Bezel MT Chassis Removing a 5.25 Drive Bezel Blank/MT Chassis Front Drive BezelsMemory Installing Memory Modules/MT chassisExpansion Slot Cover Lock Expansion CardsRemove the slot cover lock .5.1, Expansion Slot Cover Lock 2 PCI/PCIe Expansion CardRemoving the Expansion Slot Cover Installing an Expansion CardRemoval and Replacement Procedures- Microtower MT Chassis Removing an Expansion Card Cable Management Locating Drive Positions DrivesDrive Positions Removing a DriveItem Description Removing the Hard disk Lift the hard disk drive cage out of the chassis Removing the Hard Drive Front I/O Panel Housing Assembly MT chassis System Fan Heatsink MT chassis Processor Removal and Replacement Procedures- Microtower MT Chassis System Board 490778-001 Battery Holder Power Supply Mouse Connector Pin AssignmentsConnector and Icon Pin Signal Enhanced KeyboardMicrophone Serial Interface, Powered and Non-PoweredConnector and Icon 1/8 miniphone Pin Signal Parallel InterfaceMonitor HeadphoneLine-In Audio Line-Out AudioPin Power for CPU Pin PowerConnector Pin Signal General Requirements Power Cord Set RequirementsPost Error Messages Post Error MessagesScreen Message Probable Cause Recommended Action During memory testing Post Error Messages Preliminary Checklist Troubleshooting Without DiagnosticsProblem Cause Solution Solving General ProblemsStandby mode Num Lock key Press any key or click the mouse button Solving Hardware Installation Problems Interpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Font you are using Solving Audio Problems Solving Audio ProblemsSolving Audio Problems DIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network ProblemsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Internet Access Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving DiskOnKey ProblemsDelete Cookies button Select Start ControlPanel OptionsProperties Click the Device ManagerDiagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Contacting Customer Support Restoring the SoftwareMemory
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dx2310 specifications

The HP dx2310 is a versatile desktop computer that has made a mark in the business and home computing segments. It is designed to provide a balance of performance, reliability, and expandability, making it suitable for a range of applications, from basic office tasks to more demanding computing needs.

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