HP dc5750 manual Solving Audio Problems, On the Properties tab, make sure Enable digital CD

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Table 2-7Solving Audio Problems (continued)

Sound does not come out of the speaker or headphones.

Cause

Solution

 

 

 

 

 

 

3.

Right-click on the CD/DVD device and select

 

 

Properties.

 

4.

On the Properties tab, make sure Enable digital CD

 

 

audio for this CD-ROM device is checked.

 

 

 

 

Headphones or devices connected to the line-out connector

Turn on and use headphones or external speakers, if

mute the internal speaker.

connected, or disconnect headphones or external speakers.

 

 

 

 

 

Volume is muted.

1.

From the Control Panel program, click Sound, Speech

 

 

and Audio Devices, then click Sounds and Audio

 

 

Devices.

 

2.

Click the Mute check box to remove the check mark from

 

 

the box.

 

 

 

 

Computer is in standby mode.

Press the power button to resume from standby mode.

 

 

 

 

 

 

 

 

CAUTION When attempting to resume from

 

 

 

standby mode, do not hold down the power button for

more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data.

Sound from headphones is not clear or muffled.

Cause

Solution

 

 

Headphones are plugged into the rear audio output connector. The rear audio output connector is for powered audio devices and is not designed for headphone use.

Plug the headphones into the headphone connector on the front of the computer.

Computer appears to be locked up while recording audio.

Cause

Solution

 

 

The hard disk may be full.

Before recording, make sure there is enough free space on the hard disk. You can also try recording the audio file in a compressed format.

Line-in, Line-out, headphone, or microphone jacks are not functioning properly.

Cause

Solution

 

 

Jacks have been reconfigured in the audio driver or application software.

In the audio driver or application software, reconfigure the jacks or set the jacks to their default values.

ENWW

Solving Audio Problems 27

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Contents Troubleshooting Guide dc5750 Models Troubleshooting Guide Iii Iv About This Book Table of contents Accessing DPS Through Computer Setup Appendix B Password Security and Resetting CmosHP Insight Diagnostics HP Insight DiagnosticsSurvey Tab Status Tab Log Tab Protecting the Software Select a language and click DownloadProtecting the Software Restoring the Software Safety and Comfort Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful Hints Solving General Problems 1Solving General ProblemsComputer date and time display is incorrect Cause Solution Solving General Problems There is no sound or sound volume is too low Cause SolutionPoor performance is experienced Cause Solution Cause Solution Enww Solving Power Problems 2Solving Power ProblemsPower supply shuts down intermittently Cause Solution Solving Diskette Problems Solving Diskette Problems3Solving Diskette Problems Problem has occurred with a disk transaction Cause Solution Cannot format diskette Cause SolutionDiskette drive cannot read a diskette Cause Solution Invalid system disk message is displayed Cause SolutionSecurity Password Options Overrides the Boot Order enable command4Solving Hard Drive Problems Solving Hard Drive ProblemsStorage Boot Order list Solving Hard Drive ProblemsComputer will not boot from hard drive Cause Solution Device Configuration5Solving Media Card Reader Problems Solving Media Card Reader ProblemsCan not write to the media card Cause Solution Computer’s software is used to safely eject the cardSolving Media Card Reader Problems Solving Display Problems 6Solving Display ProblemsBlank screen no video Cause Solution Dim characters Cause Solution Solving Display Problems Image is not centered Cause Solution Install the video drivers included in the upgrade kit Adjust the horizontal or vertical position of the image Out of Range displays on screen Cause SolutionCertain typed symbols do not appear correct Cause Solution Solving Audio Problems 7Solving Audio ProblemsSound cuts in and out Cause Solution On the Properties tab, make sure Enable digital CD Solving Audio ProblemsProperties Audio for this CD-ROM device is checked8Solving Printer Problems Solving Printer ProblemsSolving Keyboard and Mouse Problems Solving Keyboard and Mouse Problems9Solving Keyboard Problems 10Solving Mouse ProblemsOption and then press the Enter key After the shutdown is complete, plug the mouseRestart Solving Hardware Installation Problems Solving Hardware Installation Problems11 Solving Hardware Installation Problems Computer will not start Cause SolutionGoes away 11Solving Hardware Installation ProblemsOnce bad card is identified, remove and replace bad Option cardSolving Network Problems Solving Network Problems12Solving Network Problems Wake-on-LAN feature is not functioning Cause SolutionNetwork status link light never flashes Diagnostics reports a failure Cause SolutionNew network card will not boot Cause Solution 13Solving Memory Problems Solving Memory ProblemsOut of memory error Cause Solution Memory count during Post is wrong Cause SolutionSolving Memory Problems 14Solving Processor Problems Solving Processor ProblemsSome fans only operate when needed Make sure the processor heatsink is installed properlySolving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems15Solving CD-ROM and DVD Problems Mode in Security Password OptionsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionEnww 16Solving Drive Key Problems Solving Drive Key ProblemsUSB Drive Key not found identified Cause Solution System will not boot from USB Drive Key Cause SolutionSolving Front Panel Component Problems Solving Front Panel Component Problems17Solving Front Panel Component Problems Solving Internet Access Problems 18Solving Internet Access ProblemsUnable to connect to the Internet Cause Solution Double-clickPorts COM & LPT Solving Internet Access Problems19Solving Software Problems Solving Software ProblemsContacting Customer Support Contacting Customer SupportEnww Post Error Messages Post Numeric Codes and Text Messages Appendix a Post Error MessagesTable A-1Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Advanced Onboard Devices Replace diskette drive Control panel message DescriptionUnder Storage DPS Self-test Problem Problem goes away Network Server Mode Active and No Emulation back to RAID and select FileSave Changes and Exit Is not spinning, make sure the fans cable is Table A-2Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Problem persists, replace the system board Check that both power supply cables areProperly connected to the system board Check to see if the 5Vaux light onCmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the CmosFigure B-1 Cmos switch Drive Protection System DPS Select Storage DPS Self-Test Accessing DPS Through Computer SetupIndex IndexEnww
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