Table of contents
1 Computer Diagnostic Features |
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HP Insight Diagnostics | 1 |
Accessing HP Insight Diagnostics | 1 |
Survey Tab | 2 |
Test Tab | 2 |
Status Tab | 3 |
Log Tab | 4 |
Help Tab | 4 |
Saving and Printing Information in HP Insight Diagnostics | 4 |
Downloading the Latest Version of HP Insight Diagnostics | 5 |
Protecting the Software | 5 |
Restoring the Software | 6 |
2 Troubleshooting Without Diagnostics |
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Safety and Comfort | 7 |
Before You Call for Technical Support | 7 |
Helpful Hints | 8 |
Solving General Problems | 10 |
Solving Power Problems | 14 |
Solving Diskette Problems | 15 |
Solving Hard Drive Problems | 18 |
Solving Media Card Reader Problems | 20 |
Solving Display Problems | 22 |
Solving Audio Problems | 26 |
Solving Printer Problems | 28 |
Solving Keyboard and Mouse Problems | 29 |
Solving Hardware Installation Problems | 31 |
Solving Network Problems | 33 |
Solving Memory Problems | 36 |
Solving Processor Problems | 38 |
Solving | 39 |
Solving Drive Key Problems | 42 |
Solving Front Panel Component Problems | 43 |
Solving Internet Access Problems | 44 |
Solving Software Problems | 46 |
Contacting Customer Support | 47 |
Appendix A POST Error Messages |
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POST Numeric Codes and Text Messages | 50 |
ENWW | v |