HP dc5750 manual Clearing and Resetting the Cmos, Using Computer Setup to Reset Cmos

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Clearing and Resetting the CMOS

The computer’s configuration memory (CMOS) stores information about the computer’s configuration.

Using Computer Setup to Reset CMOS

Using Computer Setup to reset CMOS also clears the power-on and setup passwords. To reset CMOS through Computer Setup, you must first access the Computer Setup Utilities menu.

When the Computer Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary.

NOTE If you do not press the F10 key while the message is displayed, you must turn the computer off, then on again, to access the utility.

A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power, and Advanced.

To reset CMOS to the factory default settings first set time and date, then use the arrow keys or the Tab key to select File > Default Setup > Restore Factory Settings as Defaults. Then select Apply Defaults and Exit from the File menu. This resets the soft settings that include boot sequence order and other factory settings. It will not, however, force hardware rediscovery.

See the Desktop Management Guide on the Documentation and Diagnostics CD for further instructions on reestablishing passwords. For instructions on Computer Setup, see the Computer Setup (F10) Utility Guide on the Documentation and Diagnostics CD.

Using the CMOS Switch to Reset CMOS

The CMOS switch resets CMOS but does not clear the power-on and setup passwords.

1.Turn off the computer and any external devices, and disconnect the power cord from the power outlet.

2.Disconnect the keyboard, monitor, and any other external equipment connected to the computer.

WARNING! To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching.

CAUTION When the computer is plugged in, the power supply always has voltage applied to the system board even when the unit is turned off. Failure to disconnect the power cord can result in damage to the system.

Static electricity can damage the electronic components of the computer or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See the Hardware Reference Guide on the Documentation and Diagnostics CD for more information.

3.Remove the computer cover or access panel.

ENWW

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Contents Troubleshooting Guide dc5750 Models Troubleshooting Guide Iii Iv About This Book Table of contents Accessing DPS Through Computer Setup Appendix B Password Security and Resetting CmosHP Insight Diagnostics HP Insight DiagnosticsSurvey Tab Status Tab Log Tab Select a language and click Download Protecting the SoftwareProtecting the Software Restoring the Software Safety and Comfort Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful Hints 1Solving General Problems Solving General ProblemsComputer date and time display is incorrect Cause Solution There is no sound or sound volume is too low Cause Solution Solving General ProblemsPoor performance is experienced Cause Solution Cause Solution Enww 2Solving Power Problems Solving Power ProblemsPower supply shuts down intermittently Cause Solution Solving Diskette Problems Solving Diskette Problems3Solving Diskette Problems Invalid system disk message is displayed Cause Solution Cannot format diskette Cause SolutionProblem has occurred with a disk transaction Cause Solution Diskette drive cannot read a diskette Cause SolutionSecurity Password Options Overrides the Boot Order enable command4Solving Hard Drive Problems Solving Hard Drive ProblemsDevice Configuration Solving Hard Drive ProblemsStorage Boot Order list Computer will not boot from hard drive Cause SolutionComputer’s software is used to safely eject the card Solving Media Card Reader Problems5Solving Media Card Reader Problems Can not write to the media card Cause SolutionSolving Media Card Reader Problems 6Solving Display Problems Solving Display ProblemsBlank screen no video Cause Solution Dim characters Cause Solution Solving Display ProblemsOut of Range displays on screen Cause Solution Install the video drivers included in the upgrade kitImage is not centered Cause Solution Adjust the horizontal or vertical position of the imageCertain typed symbols do not appear correct Cause Solution 7Solving Audio Problems Solving Audio ProblemsSound cuts in and out Cause Solution Audio for this CD-ROM device is checked Solving Audio ProblemsOn the Properties tab, make sure Enable digital CD Properties8Solving Printer Problems Solving Printer Problems10Solving Mouse Problems Solving Keyboard and Mouse ProblemsSolving Keyboard and Mouse Problems 9Solving Keyboard ProblemsAfter the shutdown is complete, plug the mouse Option and then press the Enter keyRestart Computer will not start Cause Solution Solving Hardware Installation ProblemsSolving Hardware Installation Problems 11 Solving Hardware Installation ProblemsOption card 11Solving Hardware Installation ProblemsGoes away Once bad card is identified, remove and replace badWake-on-LAN feature is not functioning Cause Solution Solving Network ProblemsSolving Network Problems 12Solving Network ProblemsNetwork status link light never flashes Diagnostics reports a failure Cause SolutionNew network card will not boot Cause Solution Memory count during Post is wrong Cause Solution Solving Memory Problems13Solving Memory Problems Out of memory error Cause SolutionSolving Memory Problems Make sure the processor heatsink is installed properly Solving Processor Problems14Solving Processor Problems Some fans only operate when neededMode in Security Password Options Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems 15Solving CD-ROM and DVD ProblemsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionEnww System will not boot from USB Drive Key Cause Solution Solving Drive Key Problems16Solving Drive Key Problems USB Drive Key not found identified Cause SolutionSolving Front Panel Component Problems Solving Front Panel Component Problems17Solving Front Panel Component Problems 18Solving Internet Access Problems Solving Internet Access ProblemsUnable to connect to the Internet Cause Solution Double-clickPorts COM & LPT Solving Internet Access Problems19Solving Software Problems Solving Software ProblemsContacting Customer Support Contacting Customer SupportEnww Post Error Messages Control panel message Description Recommended action Appendix a Post Error MessagesPost Numeric Codes and Text Messages Table A-1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Advanced Onboard Devices Replace diskette drive Control panel message DescriptionUnder Storage DPS Self-test Emulation back to RAID and select File Problem Problem goes away Network Server Mode Active and NoSave Changes and Exit Is not spinning, make sure the fans cable is Table A-2Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Check to see if the 5Vaux light on Check that both power supply cables areProblem persists, replace the system board Properly connected to the system boardCmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the CmosFigure B-1 Cmos switch Drive Protection System DPS Select Storage DPS Self-Test Accessing DPS Through Computer SetupIndex IndexEnww
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