HP 1350xi, 1350v, 1355, 1340 manual Prepare your hp psc for shipment, Call in Australia post-warranty

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chapter 7

country/region

hp technical support

country/region

hp technical support

 

 

 

 

Korea

+82 1588 3003

Venezuela (Caracas)

(502) 207-8488

 

 

 

 

Kuwait

+971 4 883 8454

Vietnam

84-8-823-4530

 

 

 

 

Lebanon

+971 4 883 8454

Yemen

+971 4 883 8454

 

 

 

 

1This Call Center supports French-speaking customers from the following countries/regions: Morocco, Tunisia, and Algeria.

2 This Call Center supports German-, French- and Italian-speaking customers in Switzerland.

call in Australia post-warranty

If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-of- warranty support fee of $27.50 (inc. GST) will be charged to your credit card. You can also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to 5:00 P.M. Monday through Friday. Charges and support hours are subject to change without notice.

prepare your hp psc for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP PSC in for service, please follow the power off and re-package steps below to avoid further damage to the device.

Note: When transporting your HP PSC, make sure that the print cartridges have been removed, the HP PSC has been properly shut down by pressing the On/ Resume button, and you have allowed time for the print carriage to return to the home position and for the scanner to return to its parked position.

1Turn on the HP PSC.

Disregard steps 1 through 7 if your HP PSC will not turn on. You will not be able to remove the print cartridges. Proceed to step 8.

2Open the print-carriage access door.

The print carriage moves to the center of the HP PSC.

3Remove the print cartridges. See replace the print cartridges on page 34 for information on removing the print cartridges.

Caution! Remove both print cartridges. Failure to do so might damage your HP PSC.

4Place the print cartridges in an airtight bag so they will not dry out, and put them aside. Do not send them with the HP PSC, unless instructed to by the HP customer support call agent.

5Close the print-carriage access door.

6Wait for the print carriage to park (stop moving) in the home position on the left side of the HP PSC. This might take a few seconds.

7Turn off the HP PSC.

8If available, pack the HP PSC for shipment by using the original packing materials or the packaging materials that came with your exchange device.

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hp psc 1300 series

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Contents Hp psc 1300 series All-in-one Reference guide Safety information Contents Warranty information IndexGet help Help DescriptionHelp Description Quick start Front panel overviewStart Copy, Black starts a black-and-white copy FeaturePaper Type changes the paper type to Plain or Photo Start Copy, Color starts a color copyPhoto memory card overview Front panel status lightsOn light Check Black copy Color copy Explanation What to do?Area Backlight Explanation What to do? Green Paper Cartridge LightJam, or the paper size Change paper in paper Light is An error causedPaper jam Tray to correct sizeYour computer Use your hp psc with a computerOpen the hp director for Windows users Feature purpose Open the hp director for Macintosh users HP PSC Feature Close the lid Load originals and load paperLoad originals Load an original photo on the glass Load letter or A4 paperLoad originals and load paper Load envelopes Remove all paper from the paper traySet the paper type Recommended papersLoad other types of paper in the paper tray Paper TipsAvoid jams What is a memory card? Use a photo memory cardInsert a memory card and save the files to your computer Print photos by using a proof sheet Print a proof sheet Complete the proof sheetPrint photos by scanning a proof sheet Create borderless prints Use the hp photo & imaging gallery Chapter Make a copy Use the copy featuresMake copies Set the number of copies Adjust copy speed or qualityPerform special copy jobs Make a 4 by 6 inch 10 by 15 cm borderless copy of a photoReduce or enlarge an original to fit the paper loaded Stop copying Use the scan features Scan an originalTo stop scanning, press Cancel on the front panel Stop scanningMaintain your hp psc Clean the glassClean the lid backing Check the ink levels Clean the exteriorWork with print cartridges Check the color blocks for streaking or white lines Print a self-test reportHandle print cartridges Replace the print cartridges Reference guide Use a photo print cartridge Use a print cartridge protectorAlign the print cartridges Chapter Clean the print cartridge contacts Self-maintenance sounds Hp customer support Get hp psc 1300 series supportGet support and other information from the Internet Call in North America during warranty Call hp japan customer support Call elsewhere in the worldGet hp psc 1300 series support Call in Australia post-warranty Prepare your hp psc for shipmentHp distribution center Chapter Warranty service Warranty informationDuration of limited warranty Warranty upgradesExtent of limited warranty Returning your hp psc for serviceHewlett-packard limited global warranty statement Limitations of warrantyLimitations of liability Local lawChapter Technical information Paper specificationsPrint margin specifications Power specifications Photo memory card specificationsPhysical specifications Environmental specificationsEnvironmental product stewardship program Regulatory model identification number Regulatory noticesHp inkjet supplies recycling program FCC statementGeräuschemission Declaration of conformity European UnionDeclaration of conformity According to ISO/IEC Guide 22 and ENHp instant share setup and use Use hp instant share in five easy steps WindowsUse the photo transfer feature Use a scanned imageAccess hp instant share from the hp director Send a photo or image using your hp psc Macintosh Use the photo upload featureWhy should I register with hp instant share Windows? Access the e-mail option from the hp directorChapter Hardware and software installation troubleshooting Troubleshooting informationInstallation troubleshooting Happens Problem Possible cause and solutionFollow these steps Then click OKProblem From your hard drive. Be sure to remove them properly using Uninstall utility provided in the HP PSC program groupCheck the front panel for an error message about attaching To uninstall from a Macintosh computerWhen the additional Follow these steps Setup instruction Front panel cover might not be properly attachedTo a power strip, make sure the strip is turned on Recess and stick it into placeConnect to any USB port on the back of your computer Operational troubleshootingHp instant share setup troubleshooting Photo memory card troubleshooting Hp instant share troubleshootingError message Possible cause and solution Up-to-date proof sheet Try againFront corner, and then close the lid Least one photo as well as one paper type and one layout orChapter Index NumericsHp psc 1300 series Print cartridges Hp reorder number Order mediaOrder print cartridges Q3500-90155 Q3500-90155Visit the hp psc information center
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