HP 1340 Returning your hp psc for service, Hewlett-packard limited global warranty statement

Page 54

chapter 8

returning your hp psc for service

Before returning your HP PSC for service, you must call HP Customer Support. See

hp customer support on page 41 for steps to take before calling Customer Support.

hewlett-packard limited global warranty statement

extent of limited warranty

Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP PSC product (“Product”), including related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration, which begins on the date of purchase by the Customer.

For each software Product, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error free.

HP’s limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Product’s specifications.

For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer. However, if Product failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP shall charge its standard labor and materials charges to service the Product for the failure or damage.

If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall either repair or replace the defective Product, at HP’s option. Where labor charges are not covered by HP’s limited warranty, repairs shall be at HP’s standard charges for labor.

If HP is unable to repair or replace, as applicable, a defective Product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the Product.

HP shall have no obligation to repair, replace, or refund until the Customer returns the defective Product to HP.

Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the Product being replaced.

HP products, including each Product, may contain remanufactured parts, components, or materials equivalent to new in performance.

HP’s limited warranty for each Product is valid in any country/region or locality where HP has a support presence for the Product and where HP has marketed the Product. The level of warranty service may vary according to local standards. HP shall have no obligation to alter the form, fit, or function of the Product in order to make it operate in a country/ region or locality for which the Product was never intended to operate.

limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

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hp psc 1300 series

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Contents Hp psc 1300 series All-in-one Reference guide Safety information Contents Warranty information IndexGet help Help DescriptionHelp Description Quick start Front panel overviewStart Copy, Black starts a black-and-white copy FeaturePaper Type changes the paper type to Plain or Photo Start Copy, Color starts a color copyPhoto memory card overview Front panel status lightsOn light Check Black copy Color copy Explanation What to do?Area Backlight Explanation What to do? Green Paper Cartridge LightJam, or the paper size Change paper in paper Light is An error causedPaper jam Tray to correct sizeUse your hp psc with a computer Open the hp director for Windows usersYour computer Feature purpose Open the hp director for Macintosh users HP PSC Feature Load originals and load paper Load originalsClose the lid Load an original photo on the glass Load letter or A4 paperLoad originals and load paper Load envelopes Remove all paper from the paper traySet the paper type Recommended papersLoad other types of paper in the paper tray Paper TipsAvoid jams What is a memory card? Use a photo memory cardInsert a memory card and save the files to your computer Print photos by using a proof sheet Print a proof sheet Complete the proof sheetPrint photos by scanning a proof sheet Create borderless prints Use the hp photo & imaging gallery Chapter Use the copy features Make copiesMake a copy Set the number of copies Adjust copy speed or qualityPerform special copy jobs Make a 4 by 6 inch 10 by 15 cm borderless copy of a photoReduce or enlarge an original to fit the paper loaded Stop copying Use the scan features Scan an originalTo stop scanning, press Cancel on the front panel Stop scanningClean the glass Clean the lid backingMaintain your hp psc Clean the exterior Work with print cartridgesCheck the ink levels Print a self-test report Handle print cartridgesCheck the color blocks for streaking or white lines Replace the print cartridges Reference guide Use a photo print cartridge Use a print cartridge protectorAlign the print cartridges Chapter Clean the print cartridge contacts Self-maintenance sounds Get hp psc 1300 series support Get support and other information from the InternetHp customer support Call in North America during warranty Call hp japan customer support Call elsewhere in the worldGet hp psc 1300 series support Call in Australia post-warranty Prepare your hp psc for shipmentHp distribution center Chapter Warranty service Warranty informationDuration of limited warranty Warranty upgradesExtent of limited warranty Returning your hp psc for serviceHewlett-packard limited global warranty statement Limitations of warrantyLimitations of liability Local lawChapter Paper specifications Print margin specificationsTechnical information Power specifications Photo memory card specificationsPhysical specifications Environmental specificationsEnvironmental product stewardship program Regulatory model identification number Regulatory noticesHp inkjet supplies recycling program FCC statementGeräuschemission Declaration of conformity European UnionDeclaration of conformity According to ISO/IEC Guide 22 and ENHp instant share setup and use Use hp instant share in five easy steps WindowsUse the photo transfer feature Use a scanned imageAccess hp instant share from the hp director Send a photo or image using your hp psc Macintosh Use the photo upload featureWhy should I register with hp instant share Windows? Access the e-mail option from the hp directorChapter Troubleshooting information Installation troubleshootingHardware and software installation troubleshooting Happens Problem Possible cause and solutionFollow these steps Then click OKProblem From your hard drive. Be sure to remove them properly using Uninstall utility provided in the HP PSC program groupCheck the front panel for an error message about attaching To uninstall from a Macintosh computerWhen the additional Follow these steps Setup instruction Front panel cover might not be properly attachedTo a power strip, make sure the strip is turned on Recess and stick it into placeOperational troubleshooting Hp instant share setup troubleshootingConnect to any USB port on the back of your computer Hp instant share troubleshooting Error message Possible cause and solutionPhoto memory card troubleshooting Up-to-date proof sheet Try againFront corner, and then close the lid Least one photo as well as one paper type and one layout orChapter Index NumericsHp psc 1300 series Order media Order print cartridgesPrint cartridges Hp reorder number Q3500-90155 Visit the hp psc information centerQ3500-90155
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