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problem | possible cause and solution |
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Some of the icons are | to uninstall from a Macintosh computer | |||||
missing in the | 1 Disconnect the HP PSC from your computer. | |||||
hp director | 2 | |||||
(continued) | ||||||
3 | ||||||
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| 4 Follow the onscreen instructions. | |||||
| 5 After the software is uninstalled, disconnect your HP PSC, and | |||||
| restart your computer. | |||||
| 6 To reinstall the software, insert the HP PSC 1300 Series | |||||
| into your computer’s | |||||
| Note: When reinstalling the software, follow the instructions on the | |||||
| Setup Poster. Do not connect the HP PSC to your computer until | |||||
| after you have completed the software installation. | |||||
| 7 On the desktop, open the | |||||
| installer, and follow the onscreen instructions. | |||||
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The registration | Launch the Product Registration program in the HP folder on the | |||||
screen does not | Windows Start menu. Click Start, Programs or All Programs (XP), | |||||
appear | ||||||
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The Digital Imaging | If the Digital Imaging Monitor does not appear in the Task Tray, wait | |||||
Monitor does not | several minutes. If it still doesn’t appear, start the HP Director to check | |||||
appear in the Task | whether or not essential icons are there. For more information, see | |||||
Tray | Some of the icons are missing in the hp director on page 66. | |||||
| The Task Tray normally appears in the | |||||
| Windows desktop. | |||||
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| Task Tray | ||
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| HP Digital | |||||
| Imaging Monitor | |||||
| icon | |||||
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The installation stops | The front panel cover might not be properly attached. | |||||
when the additional | follow these steps | |||||
setup instruction | ||||||
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screen appears, even | 1 Check the front panel for an error message about attaching the | |||||
though the USB cable | front panel cover. | |||||
is plugged in. | 2 If necessary, attach the front panel cover. For more information, | |||||
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| see I received a message to attach the front panel cover on | |||||
| page 68. | |||||
| 3 Turn off the product and then turn it back on again. | |||||
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reference guide | 67 |