HP 1350xi, 1350v, 1355, 1340 Operational troubleshooting, Hp instant share setup troubleshooting

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	troubleshooting information

problem	possible cause and solution

The USB port is not	Connecting your computer to your HP PSC with a USB cable is
connected	straightforward. Simply plug one end of the USB cable into the back
	of your computer and the other into the back of the HP PSC. You can
	connect to any USB port on the back of your computer.

hp instant share setup troubleshooting

HP Instant Share setup errors (such as might occur when setting up the Address Book) are covered in the HP Instant Share screen-specific help. Specific operational troubleshooting information is provided in operational troubleshooting below.

operational troubleshooting

The hp psc 1300 series troubleshooting section in the hp photo & imaging help contains troubleshooting tips for some of the most common issues associated with your HP PSC. To access the troubleshooting information from a Windows computer, go to the HP Photo & Imaging Director, click Help, and then choose Troubleshooting and Support. Troubleshooting is also available through the Help button that appears on some error messages.

To access troubleshooting information from the Macintosh (OS X), click the HP Director (All-in-One) icon in the Dock, select HP Help from the HP Director menu, select HP Photo and Imaging Help, and then click hp psc 1300 series troubleshooting in the Help Viewer.

If you have Internet access, you can get help from the HP website at:

www.hp.com/support

The website also provides answers to frequently asked questions.

reference guide

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Contents Hp psc 1300 series All-in-one Reference guide Safety information Contents Index Warranty informationHelp Description Get helpHelp Description Front panel overview Quick startStart Copy, Color starts a color copy FeaturePaper Type changes the paper type to Plain or Photo Start Copy, Black starts a black-and-white copyFront panel status lights Photo memory card overviewExplanation What to do? Green Paper Cartridge Light Black copy Color copy Explanation What to do?Area Backlight On light CheckTray to correct size Light is An error causedPaper jam Jam, or the paper size Change paper in paperUse your hp psc with a computer Open the hp director for Windows usersYour computer Feature purpose Open the hp director for Macintosh users HP PSC Feature Load originals and load paper Load originalsClose the lid Load letter or A4 paper Load an original photo on the glassLoad originals and load paper Remove all paper from the paper tray Load envelopesPaper Tips Recommended papersLoad other types of paper in the paper tray Set the paper typeAvoid jams Use a photo memory card What is a memory card?Insert a memory card and save the files to your computer Print photos by using a proof sheet Complete the proof sheet Print a proof sheetPrint photos by scanning a proof sheet Create borderless prints Use the hp photo & imaging gallery Chapter Use the copy features Make copiesMake a copy Make a 4 by 6 inch 10 by 15 cm borderless copy of a photo Adjust copy speed or qualityPerform special copy jobs Set the number of copiesReduce or enlarge an original to fit the paper loaded Stop copying Scan an original Use the scan featuresStop scanning To stop scanning, press Cancel on the front panelClean the glass Clean the lid backingMaintain your hp psc Clean the exterior Work with print cartridgesCheck the ink levels Print a self-test report Handle print cartridgesCheck the color blocks for streaking or white lines Replace the print cartridges Reference guide Use a print cartridge protector Use a photo print cartridgeAlign the print cartridges Chapter Clean the print cartridge contacts Self-maintenance sounds Get hp psc 1300 series support Get support and other information from the InternetHp customer support Call hp japan customer support Call elsewhere in the world Call in North America during warrantyGet hp psc 1300 series support Prepare your hp psc for shipment Call in Australia post-warrantyHp distribution center Chapter Warranty upgrades Warranty informationDuration of limited warranty Warranty serviceLimitations of warranty Returning your hp psc for serviceHewlett-packard limited global warranty statement Extent of limited warrantyLocal law Limitations of liabilityChapter Paper specifications Print margin specificationsTechnical information Environmental specifications Photo memory card specificationsPhysical specifications Power specificationsEnvironmental product stewardship program FCC statement Regulatory noticesHp inkjet supplies recycling program Regulatory model identification numberDeclaration of conformity European Union GeräuschemissionAccording to ISO/IEC Guide 22 and EN Declaration of conformityUse hp instant share in five easy steps Windows Hp instant share setup and useUse a scanned image Use the photo transfer featureAccess hp instant share from the hp director Use the photo upload feature Send a photo or image using your hp psc MacintoshAccess the e-mail option from the hp director Why should I register with hp instant share Windows?Chapter Troubleshooting information Installation troubleshootingHardware and software installation troubleshooting Then click OK Problem Possible cause and solutionFollow these steps HappensProblem Uninstall utility provided in the HP PSC program group From your hard drive. Be sure to remove them properly usingFront panel cover might not be properly attached To uninstall from a Macintosh computerWhen the additional Follow these steps Setup instruction Check the front panel for an error message about attachingRecess and stick it into place To a power strip, make sure the strip is turned onOperational troubleshooting Hp instant share setup troubleshootingConnect to any USB port on the back of your computer Hp instant share troubleshooting Error message Possible cause and solutionPhoto memory card troubleshooting Least one photo as well as one paper type and one layout or Try againFront corner, and then close the lid Up-to-date proof sheetChapter Numerics IndexHp psc 1300 series Order media Order print cartridgesPrint cartridges Hp reorder number Q3500-90155 Visit the hp psc information centerQ3500-90155

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