HP 1355, 1350xi, 1350v, 1340 manual From your hard drive. Be sure to remove them properly using

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chapter 11

problem	possible cause and solution
Some of the icons are	If the essential icons (scan picture, scan document, and HP Gallery) do
missing in the	not appear, your installation might not be complete. For more
hp director	information, see Some of the icons are missing in the hp director on
	page 66.
	If your installation is incomplete you might need to uninstall and then
	reinstall the software. Do not simply delete the HP PSC program files
	from your hard drive. Be sure to remove them properly using the
	uninstall utility provided in the HP PSC program group.

to uninstall from a Windows computer

1Disconnect your HP PSC from your computer.

2On the Windows task bar, click Start, Programs or All Programs (XP), Hewlett-Packard, HP PSC 1300 Series, uninstall software.

3Finally, make sure that the print driver is installed.

4Follow the directions on the screen.

Note: Make sure the HP PSC is disconnected from your computer before continuing with uninstall procedure.

5If you are asked whether you would like to remove shared files, click No.

Other programs that use these files might not work properly if the files are deleted.

6After the software is uninstalled, restart your computer.

7To reinstall the software, insert the HP PSC 1300 Series CD-ROM into your computer’s CD-ROM drive, and follow the onscreen instructions.

8After the software is installed, connect the HP PSC to your computer. Turn on the HP PSC by pressing the On/Resume button. To continue with the installation, follow the onscreen instructions and the instructions provided in the Setup Poster that came with your HP PSC.

After connecting and turning on your HP PSC, you might have to wait several minutes for all of the Plug and Play events to complete.

When the software installation is complete, you will see a Digital Imaging Monitor icon in the task tray.

9To verify that the software is properly installed, double-click the HP Director icon on the desktop. If the HP Director shows the essential icons (scan picture, scan document, and HP Gallery), the software has been properly installed.

66	hp psc 1300 series

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Contents Hp psc 1300 series All-in-one Reference guide Safety information Contents Warranty information IndexGet help Help DescriptionHelp Description Quick start Front panel overviewFeature Paper Type changes the paper type to Plain or PhotoStart Copy, Black starts a black-and-white copy Start Copy, Color starts a color copyPhoto memory card overview Front panel status lightsBlack copy Color copy Explanation What to do? Area BacklightOn light Check Explanation What to do? Green Paper Cartridge LightLight is An error caused Paper jamJam, or the paper size Change paper in paper Tray to correct sizeUse your hp psc with a computer Open the hp director for Windows usersYour computer Feature purpose Open the hp director for Macintosh users HP PSC Feature Load originals and load paper Load originalsClose the lid Load an original photo on the glass Load letter or A4 paperLoad originals and load paper Load envelopes Remove all paper from the paper trayRecommended papers Load other types of paper in the paper traySet the paper type Paper TipsAvoid jams What is a memory card? Use a photo memory cardInsert a memory card and save the files to your computer Print photos by using a proof sheet Print a proof sheet Complete the proof sheetPrint photos by scanning a proof sheet Create borderless prints Use the hp photo & imaging gallery Chapter Use the copy features Make copiesMake a copy Adjust copy speed or quality Perform special copy jobsSet the number of copies Make a 4 by 6 inch 10 by 15 cm borderless copy of a photoReduce or enlarge an original to fit the paper loaded Stop copying Use the scan features Scan an originalTo stop scanning, press Cancel on the front panel Stop scanningClean the glass Clean the lid backingMaintain your hp psc Clean the exterior Work with print cartridgesCheck the ink levels Print a self-test report Handle print cartridgesCheck the color blocks for streaking or white lines Replace the print cartridges Reference guide Use a photo print cartridge Use a print cartridge protectorAlign the print cartridges Chapter Clean the print cartridge contacts Self-maintenance sounds Get hp psc 1300 series support Get support and other information from the InternetHp customer support Call in North America during warranty Call hp japan customer support Call elsewhere in the worldGet hp psc 1300 series support Call in Australia post-warranty Prepare your hp psc for shipmentHp distribution center Chapter Warranty information Duration of limited warrantyWarranty service Warranty upgradesReturning your hp psc for service Hewlett-packard limited global warranty statementExtent of limited warranty Limitations of warrantyLimitations of liability Local lawChapter Paper specifications Print margin specificationsTechnical information Photo memory card specifications Physical specificationsPower specifications Environmental specificationsEnvironmental product stewardship program Regulatory notices Hp inkjet supplies recycling programRegulatory model identification number FCC statementGeräuschemission Declaration of conformity European UnionDeclaration of conformity According to ISO/IEC Guide 22 and ENHp instant share setup and use Use hp instant share in five easy steps WindowsUse the photo transfer feature Use a scanned imageAccess hp instant share from the hp director Send a photo or image using your hp psc Macintosh Use the photo upload featureWhy should I register with hp instant share Windows? Access the e-mail option from the hp directorChapter Troubleshooting information Installation troubleshootingHardware and software installation troubleshooting Problem Possible cause and solution Follow these stepsHappens Then click OKProblem From your hard drive. Be sure to remove them properly using Uninstall utility provided in the HP PSC program groupTo uninstall from a Macintosh computer When the additional Follow these steps Setup instructionCheck the front panel for an error message about attaching Front panel cover might not be properly attachedTo a power strip, make sure the strip is turned on Recess and stick it into placeOperational troubleshooting Hp instant share setup troubleshootingConnect to any USB port on the back of your computer Hp instant share troubleshooting Error message Possible cause and solutionPhoto memory card troubleshooting Try again Front corner, and then close the lidUp-to-date proof sheet Least one photo as well as one paper type and one layout orChapter Index NumericsHp psc 1300 series Order media Order print cartridgesPrint cartridges Hp reorder number Q3500-90155 Visit the hp psc information centerQ3500-90155

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