HP 2610v, 2710xi, 2610xi, 2613 manual HP all-in-one cannot receive faxes, but can send faxes

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Chapter 16

something similar. For information on setting up your HP all-in-one with a PBX phone system or ISDN line, see Fax setup.

If your HP all-in-one shares the same phone line with a DSL service, the DSL modem might not be properly grounded. If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. Turn the DSL modem back on and listen to the dial tone again.

Note You might notice static on the phone line again in the future. If your HP all-in-one stops sending and receiving faxes, repeat this process.

If the phone line is still noisy or for more information on turning your DSL modem off, contact your DSL provider for support. You can also contact your telephone company.

If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP all-in-one directly to the telephone wall jack.

The HP all-in-one is having problems sending a manual fax

Solution

Make sure the telephone you use to initiate the fax call is connected directly to the HP all-in-one. To send a fax manually, the telephone must be connected directly to the port labeled "2-EXT" on the HP all-in-one, as shown below. For information on sending faxes manually, see Send a fax manually from a phone.

Troubleshooting information

1 Telephone wall jack

2 Phone cord supplied in the box with your HP all-in-one

3 Telephone

If you are sending a fax manually from your phone that is connected directly to the HP all-in-one, you must use the keypad on the telephone to send the fax. You cannot use the keypad on the control panel of the HP all-in-one.

The HP all-in-one cannot receive faxes, but can send faxes

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HP Photosmart 2600/2700 series all-in-one

Image 189
Contents HP Photosmart 2600/2700 series all-in-one User Guide Safety information Contents Print from your computer Contents Use HP Instant Share USB 125 Index HP all-in-one overview HP all-in-one at a glanceLabel Description Control panel overview Label Name and Description Control panel featuresColor graphics display icons Icon Color graphics display screen saverCopy Menu Menu OverviewScan To menu Scan MenuPhoto Menu Setup MenuFax Menu Proof Sheet MenuSetup Menu Access the HP Image Zone software WindowsUse the HP Image Zone to do more with your HP all-in- one To open the HP DirectorButton Name and Purpose Feature PurposeTo open the HP Image Zone window Open the HP Image Zone windowServices Icon Feature and Purpose Products Icon Feature and PurposeTo display the HP Image Zone Dock menu Display the HP Image Zone Dock menuManage and Share Icon Purpose Device Tasks Icon PurposeManage and Share Feature Purpose Find more information Setup GuideOnscreen help from your device Connect using Ethernet Connect using a USB cableConnection information Supported connection typesTo connect the HP bt300 to your HP all-in-one Connect using wirelessSet Bluetooth security for your HP all-in-one Use a passkey to authenticate Bluetooth devicesTo set your HP all-in-one to require passkey authentication Reset Bluetooth settings on your HP all-in-one Set your HP all-in-one to be invisible to Bluetooth devicesUse Webscan To set your HP all-in-one to be Not visibleConnection information Connection information Transfer photos using a Windows PC Work with photosTransfer photos Transfer photos using a Macintosh Edit photos using a Windows PCEdit photos Edit photos using a Macintosh Share photos using a Windows PC Share photos using a MacintoshShare photos Print photos Print photos using a Windows PCPrint photos using a Macintosh Work with photos Work with photos Load originals and load paper Load an originalTo load an original on the glass Recommended papers Choose papers for printing and copyingPapers to avoid We do not recommend printing to the following papersLoad full-size paper Load paperWe do not recommend copying to the following papers To load full-size paper in the main input trayLoad originals and load paper To load full-size plain paper in the optional lower tray Load 10by 15cm 4by 6inch photo paperTo load postcards or Hagaki cards in the main input tray Load postcards or Hagaki cardsLoad envelopes To load postcards or Hagaki cards in the optional rear trayTo load envelopes Paper Tips Load other types of paperAvoid paper jams PaperTips Load originals and load paper Use a memory card or PictBridge CameraMemory card slots and camera port Transfer photos to your computer Control memory card security on a networkMemory Card and PictBridge Print a proof sheet Print photos from a proof sheetScan a proof sheet Complete the proof sheetSettingDescription Set photo print optionsUse the print options menu to set photo print options Image Size Setting DescriptionSet new photo print options defaults Use the edit featuresChange print options Edit images on the HP all-in-oneTo use the Rotate feature To use the Zoom featurePrint photos directly from a memory card Use the Zoom or Rotate functionsCreate borderless prints Print individual photosUse quick print to print the current photo Print photos from a PictBridge-compatible digital cameraPrint a Dpof file Deselect photosView or print photos in a slide show Use the slide show featureTo print camera-selected photos To view a slide showShare photos through HP Instant Share Use the HP Image Zone Use the copy features Paper type Suggested paper size settingsSet the copy paper size Set the copy paper type Paper type Control panel settingIncrease copy speed or quality Select an input trayPress Start Copy Black or Start Copy Color Change default copy settings Make multiple copies of the same originalCopy a two-page black-and-white document Copy a 10by 15cm 4by 6inch photo onto a full-size Make a 10by 15cm 4by 6inch borderless copy of a photoPress Start Copy Black Press Start Copy ColorCopy a photo several times on one Copy a faded original Resize an original to fit onto letter or A4paperEnhance light areas of your copy Copy a document that has been faxed several timesTo copy a blurred document from the control panel To copy an overexposed photo from the control panelMake a poster Stop copying Prepare a color iron-on transferScan to an application Use the scan featuresScan an original network-connected Scan an original USB-connectedSend a scan to an HP Instant Share destination Send a scan to a memory card Stop scanning Scan Print from a software application Print from your computerTo change the print settings for all future jobs Change the print settingsTo change the print settings for the current job Windows usersStop a print job To change all other print settingsMacintosh users To stop a print job from the HP all-in-onePrint from your computer USA Fax setupChoose the right fax setup for your home or office Select your fax setup case You answered No to all Questions DSL serviceYou answered Yes to question OnlyCase a Separate fax line no voice calls received To set up your HP all-in-one with a separate fax lineTo set up your HP all-in-one with DSL Case B Set up your HP all-in-one with DSLCase D Fax with a distinctive ring service on the same line To set up your HP all-in-one with a distinctive ring service Case E Shared voice/fax line To set up your HP all-in-one with a shared voice/fax lineCase F Shared voice/fax line with voice mail To set up your HP all-in-one with voice mailCase G Fax line shared with PC modem no voice calls received To set up your HP all-in-one with a PC modemCase H Shared voice/fax line with PC modem Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case I Shared voice/fax line with answering machine Fax setup Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case K Shared voice/fax line with PC modem and voice mail 100 User Guide 101 To test your fax setup from the control panel Test your fax setupUser Guide 103 104 Set up the HP all-in-one to receive faxes Use the fax featuresChoose the recommended answer mode for your setup Setting NoneOff Send a fax Set the answer modeSend a basic fax Press Start BlackSend a fax manually from a phone Enable fax confirmationSend a fax using redial Resend a fax to multiple recipientsTo send a fax manually from a phone Send a fax using speed dials Send a fax using monitor dialingTo send a fax using monitor dialing from the control panel Set the number of rings before answering Receive a faxReceive a fax manually Set the date and timeSet the fax header Enter text and symbolsEnter text using the keypad on the control panel Enter text using the visual keyboardPrint reports Generate reports automaticallyGenerate reports manually Set up speed dialing Update speed-dial entriesCreate speed-dial entries Change the fax resolution Change the fax resolution and lighter/darker settingsTo change the resolution from the control panel Delete speed-dial entriesChange the lighter/darker setting Set new default settingsSet fax options Set the paper size for received faxes Adjust the volumeSet tone or pulse dialing Change the answer ring pattern distinctive ringingRedial a busy or unanswered number automatically Set automatic reduction for incoming faxesTo change the answer ring pattern from the control panel Set backup fax reception Use error correction modeTo set backup fax reception from the control panel Fax speed setting To change the ECM setting from the control panelSet the fax speed To set the fax speed from the control panelFax over the Internet Reprint or delete the faxes in memoryTo reprint faxes in memory from the control panel To delete all the faxes in memory from the control panelTo cancel a number you are dialing Stop faxingTo stop faxing from the control panel Overview Use HP Instant Share USBGet started Send images using your HP all-in-oneSend photos from a memory card To send photos immediately upon inserting your memory cardTo insert the memory card and send photos at a later time If you are using a Windows-based computerTo send a scanned image from your HP all-in-one Send a scanned imageSend images using your computer Send images using the HP Image Zone software WindowsTo use the HP Image Zone software To use the HP Instant Share client application Open the HP Photo and Imaging Gallery To use the e-mail option within the HP Director132 HP Instant Share Send Use HP Instant Share networkedPreview or automatically print received images HP Instant Share ReceiveCreate destinations HP remote printingTo create destinations Use the HP Instant Share access listSend images directly from your HP all-in-one To use the access list138 Send photos from a destination file Cancel sending images To send images from the HP Image Zone Windows users Receive from any sender Open mode Receive imagesTo receive images from any sender Receive from a specified group of senders Private mode Print received imagesTo receive images from a specified group of allowed senders Manually print received images Automatically print received imagesTo automatically print received images To preview images before printingPress Start Color, Start Black, or Photo Set print optionsTo print an image collection without previewing it Press Start Color or Start Black146 Remove received images Cancel print jobsRemote print documents To remove image collectionsSet HP Instant Share options To use the HP remote printer driverTo set HP Instant Share options Instant Share Options Press 3 to select HP Instant Share OptionsNetwork-connected to USB-connected Order supplies Order accessoriesOrder paper, transparency film, or other media Order print cartridgesAccessory and HP model Description Number Order other suppliesCountry/region Number for ordering Australia 131047 Europe +49 154 Clean the glass Clean the HP all-in-oneClean the lid backing Maintain your HP all-in-oneClean the exterior Check the estimated ink levelsTo check the ink levels from the control panel Print a self-test report Work with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridges 160 User Guide 161 Use a gray photo print cartridge Use a photo print cartridgeUse the print cartridge protector Align the print cartridges Clean the print cartridge contacts Clean the print cartridgesTo clean the print cartridges from the control panel To clean the print cartridge contactsClean the area around the ink nozzles Change the device settings Set the power save timeTo clean the area around the ink nozzles Self-maintenance sounds Set the prompt delay timeRestore the factory defaults Before you call HP Support Troubleshooting informationHardware setup troubleshooting Setup troubleshootingMy HP all-in-one does not turn on Solution View the Readme fileUser Guide 171 Color graphics display shows the wrong language Solution Incorrect type of paper is loaded in the input tray Solution HP all-in-one does not print Software installation troubleshooting Red X appears on the USB connect prompt Solution Minimum system checks screen appears SolutionFax wizard does not start Some of the icons are missing in the HP DirectorRegistration screen does not appear Solution Uninstall and reinstall the softwareTo uninstall from a Windows computer, method On the Windows taskbar, click Start, Settings, Control Panel Fax setup troubleshooting To uninstall from a Macintosh computerTo test your fax setup Fax test failed Fax hardware test failed SolutionFax line condition test failed Solution Dial tone detection test failed Solution 184 User Guide 185 HP all-in-one cannot receive faxes, but can send faxes User Guide 187 Fax tones are recorded on my answering machine Solution To extend your phone cord HP Instant Share setup issues Am having problems faxing over the Internet SolutionMinimum installation error HP Instant Share Not Set Up Solution You need to install device software SolutionPress 3 to select Add New Destination Operational troubleshootingPaper has jammed the HP all-in-one Solution Paper troubleshootingHP Instant Share troubleshooting Print cartridge troubleshootingNo network connection. See documentation Solution Connection errorsFailed to connect to HP Instant Share Solution To check the DNS IP addressTo enter information in the EWS Under Applications, click Instant Share To check your proxy settingsSend image collections errors Connection lost to HP Instant Share service SolutionCorrupted Destination file found Solution Destination not authorized on this device SolutionSend and Receive image collections errors To remove files from the HP Instant Share serviceLogin failed. Refer to the manual for Help Solution HP Instant Share service dis SolutionHP Instant Share Error Report messages Photo memory card troubleshootingUnsupported file format Solution Corrupted file SolutionDevice update Fax troubleshootingDevice update Windows To use device update Device update MacintoshGet HP support Access your serial number and service IDGet support and other information from the Internet HP customer supportCall elsewhere in the world Call in North America during warrantyUser Guide 205 Call in Australia post-warranty Call HP Japan customer support Call HP Korea customer supportHP Quick Exchange Service Japan Prepare your HP all-in-one for shipmentRemove print cartridges from a functional HP all-in-one Remove print cartridges from a nonfunctional HP all-in-one Remove the control panel overlay and pack your HP all-in-one User Guide 211 212 Duration of limited warranty Warranty informationWarranty service Warranty upgradesExtent of limited warranty Hewlett-Packard limited global warranty statementLimitations of warranty Limitations of liabilityLocal law Limited warranty information for EU countries/regionsDeutschland Österreich Hewlett-Packard GmbH Technical information Paper specificationsSystem requirements Paper-tray capacitiesPaper sizes Print margin specificationsTop leading Bottom trailing Left Right Edge Edge1 Print specificationsFax specifications Copy specificationsScan specifications Memory card specificationsPhysical specifications Power specificationsEnvironmental product stewardship program Additional specificationsRecycling program Regulatory noticesHP inkjet supplies recycling program Regulatory model identification numberExposure to radio frequency radiation FCC statementUser Guide 225 Geräuschemission Regulatory notices for wireless productsArib STD-T66 Japan HP Photosmart 2600series declaration of conformity Declaration of conformity European Economic AreaMarch Date HP Photosmart 2700series declaration of conformity230 Index Symbols/NumericsECM User Guide 233 234 User Guide 235 236 User Guide 237 Q3450-90195
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2610xi, 2610, 2610v, 2710, 2613 specifications

The HP 7310xi, 2613, 2610, and 2610xi are part of HP's versatile lineup of all-in-one printers designed to cater to diverse printing needs in both office and home environments. These models combine functionality with advanced technology to deliver high-quality outputs, making them ideal choices for users looking for reliability and innovation in printing solutions.

The HP 7310xi is an all-in-one printer that excels in versatility and functionality. It features print, scan, copy, and fax capabilities, addressing a wide range of document handling requirements. The printer supports a variety of media sizes, making it suitable for everything from standard letter-sized documents to larger presentations. One of its standout features is the support for wireless connectivity, allowing users to print from multiple devices without the hassle of cables. The HP 7310xi also benefits from HP's Smart Web Printing technology, which optimizes web pages for printing, reducing waste and ensuring that every relevant detail is captured.

The HP 2613 and 2610 models focus primarily on providing exceptional print quality with efficient performance. With a resolution of up to 4800 x 1200 optimized dpi, these printers deliver sharp text and vivid imagery, great for both business documents and colorful graphics. These devices support a range of paper types and sizes, ensuring flexibility for users. Moreover, its easy-to-use interface makes navigation seamless, making it an excellent choice for everyday printing tasks.

The HP 2610xi model is an enhancement over the standard 2610, offering additional features like a built-in card reader for direct photo printing and enhanced scanning capabilities. This model is known for its compact design, which saves space while still delivering powerful performance. Finally, all these models emphasize energy efficiency, with features that reduce power consumption, aligning with eco-friendly initiatives.

Overall, the HP 7310xi, 2613, 2610, and 2610xi showcase HP's commitment to delivering multifunctional printers that combine high-performance features, ease of use, and technology designed for today’s fast-paced environment. Whether it's for high-volume office printing or creative projects at home, these models provide reliability and stunning results, making them valuable assets for any user. With their combined capabilities, users can streamline their printing processes, ultimately enhancing productivity and satisfaction.