HP 2610xi, 2710xi, 2613 Prepare your HP all-in-one for shipment, HP Quick Exchange Service Japan

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Get HP support

Chapter 17

HP Quick Exchange Service (Japan)

HP Quick Exchange Service

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Prepare your HP all-in-one for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP all-in-one in for service, remove the print cartridges and pack the HP all-in-one in the original packing materials to avoid further damage. You can remove print cartridges from your HP all-in-one whether it is turning on or not. Retain the power cord and control panel overlay in case the HP all-in-one needs to be replaced.

This section provides instructions on how to remove print cartridges from a functional HP all-in- one, remove print cartridges from a non-functional HP all-in-one, and remove the control panel overlay and pack your HP all-in-one.

Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan).

Remove print cartridges from a functional HP all-in-one

1Turn on the HP all-in-one.

See Remove print cartridges from a nonfunctional HP all-in-oneif your device will not turn on.

2Open the print-carriage access door.

3Wait until the print carriage is idle and silent, and then remove the print cartridges from their slots and lower the latches. For information on removing the print cartridges, see Replace the print cartridges.

Warning Remove both print cartridges and lower both latches. Failure to do so might damage your HP all-in-one.

4Place the print cartridges in print cartridge protectors or an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP all-in-one unless the HP customer support call agent instructs you to.

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HP Photosmart 2600/2700 series all-in-one

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Contents HP Photosmart 2600/2700 series all-in-one User Guide Safety information Contents Print from your computer Contents Use HP Instant Share USB 125 Index HP all-in-one at a glance HP all-in-one overviewLabel Description Control panel overview Label Name and Description Control panel featuresColor graphics display icons Icon Color graphics display screen saverScan Menu Menu OverviewCopy Menu Scan To menuProof Sheet Menu Setup MenuPhoto Menu Fax MenuTo open the HP Director Access the HP Image Zone software WindowsSetup Menu Use the HP Image Zone to do more with your HP all-in- oneButton Name and Purpose Feature PurposeTo open the HP Image Zone window Open the HP Image Zone windowServices Icon Feature and Purpose Products Icon Feature and PurposeTo display the HP Image Zone Dock menu Display the HP Image Zone Dock menuManage and Share Icon Purpose Device Tasks Icon PurposeManage and Share Feature Purpose Find more information Setup GuideOnscreen help from your device Supported connection types Connect using a USB cableConnect using Ethernet Connection informationTo connect the HP bt300 to your HP all-in-one Connect using wirelessUse a passkey to authenticate Bluetooth devices Set Bluetooth security for your HP all-in-oneTo set your HP all-in-one to require passkey authentication To set your HP all-in-one to be Not visible Set your HP all-in-one to be invisible to Bluetooth devicesReset Bluetooth settings on your HP all-in-one Use WebscanConnection information Connection information Work with photos Transfer photos using a Windows PCTransfer photos Edit photos using a Windows PC Transfer photos using a MacintoshEdit photos Edit photos using a Macintosh Share photos using a Macintosh Share photos using a Windows PCShare photos Print photos Print photos using a Windows PCPrint photos using a Macintosh Work with photos Work with photos Load an original Load originals and load paperTo load an original on the glass We do not recommend printing to the following papers Choose papers for printing and copyingRecommended papers Papers to avoidTo load full-size paper in the main input tray Load paperLoad full-size paper We do not recommend copying to the following papersLoad originals and load paper To load full-size plain paper in the optional lower tray Load 10by 15cm 4by 6inch photo paperTo load postcards or Hagaki cards in the main input tray Load postcards or Hagaki cardsTo load postcards or Hagaki cards in the optional rear tray Load envelopesTo load envelopes Paper Tips Load other types of paperPaper Avoid paper jamsTips Load originals and load paper Camera Use a memory card or PictBridgeMemory card slots and camera port Transfer photos to your computer Control memory card security on a networkMemory Card and PictBridge Print a proof sheet Print photos from a proof sheetScan a proof sheet Complete the proof sheetSet photo print options SettingDescriptionUse the print options menu to set photo print options Image Size Setting DescriptionEdit images on the HP all-in-one Use the edit featuresSet new photo print options defaults Change print optionsUse the Zoom or Rotate functions To use the Zoom featureTo use the Rotate feature Print photos directly from a memory cardCreate borderless prints Print individual photosDeselect photos Print photos from a PictBridge-compatible digital cameraUse quick print to print the current photo Print a Dpof fileTo view a slide show Use the slide show featureView or print photos in a slide show To print camera-selected photosShare photos through HP Instant Share Use the HP Image Zone Paper type Suggested paper size settings Use the copy featuresSet the copy paper size Set the copy paper type Paper type Control panel settingSelect an input tray Increase copy speed or qualityPress Start Copy Black or Start Copy Color Make multiple copies of the same original Change default copy settingsCopy a two-page black-and-white document Press Start Copy Color Make a 10by 15cm 4by 6inch borderless copy of a photoCopy a 10by 15cm 4by 6inch photo onto a full-size Press Start Copy BlackCopy a photo several times on one Copy a faded original Resize an original to fit onto letter or A4paperTo copy an overexposed photo from the control panel Copy a document that has been faxed several timesEnhance light areas of your copy To copy a blurred document from the control panelMake a poster Stop copying Prepare a color iron-on transferScan to an application Use the scan featuresScan an original network-connected Scan an original USB-connectedSend a scan to an HP Instant Share destination Send a scan to a memory card Stop scanning Scan Print from a software application Print from your computerWindows users Change the print settingsTo change the print settings for all future jobs To change the print settings for the current jobTo stop a print job from the HP all-in-one To change all other print settingsStop a print job Macintosh usersPrint from your computer USA Fax setupChoose the right fax setup for your home or office Select your fax setup case Only Questions DSL serviceYou answered No to all You answered Yes to questionCase a Separate fax line no voice calls received To set up your HP all-in-one with a separate fax lineTo set up your HP all-in-one with DSL Case B Set up your HP all-in-one with DSLCase D Fax with a distinctive ring service on the same line To set up your HP all-in-one with a distinctive ring service Case E Shared voice/fax line To set up your HP all-in-one with a shared voice/fax lineCase F Shared voice/fax line with voice mail To set up your HP all-in-one with voice mailCase G Fax line shared with PC modem no voice calls received To set up your HP all-in-one with a PC modemCase H Shared voice/fax line with PC modem Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case I Shared voice/fax line with answering machine Fax setup Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case K Shared voice/fax line with PC modem and voice mail 100 User Guide 101 To test your fax setup from the control panel Test your fax setupUser Guide 103 104 Setting None Use the fax featuresSet up the HP all-in-one to receive faxes Choose the recommended answer mode for your setupOff Press Start Black Set the answer modeSend a fax Send a basic faxSend a fax manually from a phone Enable fax confirmationResend a fax to multiple recipients Send a fax using redialTo send a fax manually from a phone Send a fax using monitor dialing Send a fax using speed dialsTo send a fax using monitor dialing from the control panel Set the number of rings before answering Receive a faxReceive a fax manually Set the date and timeSet the fax header Enter text and symbolsEnter text using the keypad on the control panel Enter text using the visual keyboardGenerate reports automatically Print reportsGenerate reports manually Update speed-dial entries Set up speed dialingCreate speed-dial entries Delete speed-dial entries Change the fax resolution and lighter/darker settingsChange the fax resolution To change the resolution from the control panelSet new default settings Change the lighter/darker settingSet fax options Change the answer ring pattern distinctive ringing Adjust the volumeSet the paper size for received faxes Set tone or pulse dialingSet automatic reduction for incoming faxes Redial a busy or unanswered number automaticallyTo change the answer ring pattern from the control panel Use error correction mode Set backup fax receptionTo set backup fax reception from the control panel To set the fax speed from the control panel To change the ECM setting from the control panelFax speed setting Set the fax speedTo delete all the faxes in memory from the control panel Reprint or delete the faxes in memoryFax over the Internet To reprint faxes in memory from the control panelStop faxing To cancel a number you are dialingTo stop faxing from the control panel Overview Use HP Instant Share USBTo send photos immediately upon inserting your memory card Send images using your HP all-in-oneGet started Send photos from a memory cardTo insert the memory card and send photos at a later time If you are using a Windows-based computerTo send a scanned image from your HP all-in-one Send a scanned imageSend images using the HP Image Zone software Windows Send images using your computerTo use the HP Image Zone software To use the HP Instant Share client application Open the HP Photo and Imaging Gallery To use the e-mail option within the HP Director132 HP Instant Share Send Use HP Instant Share networkedPreview or automatically print received images HP Instant Share ReceiveCreate destinations HP remote printingTo create destinations Use the HP Instant Share access listSend images directly from your HP all-in-one To use the access list138 Send photos from a destination file Cancel sending images To send images from the HP Image Zone Windows users Receive images Receive from any sender Open modeTo receive images from any sender Print received images Receive from a specified group of senders Private modeTo receive images from a specified group of allowed senders To preview images before printing Automatically print received imagesManually print received images To automatically print received imagesPress Start Color or Start Black Set print optionsPress Start Color, Start Black, or Photo To print an image collection without previewing it146 To remove image collections Cancel print jobsRemove received images Remote print documentsTo use the HP remote printer driver Set HP Instant Share optionsTo set HP Instant Share options Instant Share Options Press 3 to select HP Instant Share OptionsNetwork-connected to USB-connected Order print cartridges Order accessoriesOrder supplies Order paper, transparency film, or other mediaOrder other supplies Accessory and HP model Description NumberCountry/region Number for ordering Australia 131047 Europe +49 154 Maintain your HP all-in-one Clean the HP all-in-oneClean the glass Clean the lid backingCheck the estimated ink levels Clean the exteriorTo check the ink levels from the control panel Print a self-test report Handle the print cartridges Work with print cartridgesReplace the print cartridges To replace the print cartridges 160 User Guide 161 Use a gray photo print cartridge Use a photo print cartridgeUse the print cartridge protector Align the print cartridges To clean the print cartridge contacts Clean the print cartridgesClean the print cartridge contacts To clean the print cartridges from the control panelClean the area around the ink nozzles Set the power save time Change the device settingsTo clean the area around the ink nozzles Set the prompt delay time Self-maintenance soundsRestore the factory defaults Before you call HP Support Troubleshooting informationView the Readme file Setup troubleshootingHardware setup troubleshooting My HP all-in-one does not turn on SolutionUser Guide 171 Color graphics display shows the wrong language Solution Incorrect type of paper is loaded in the input tray Solution HP all-in-one does not print Software installation troubleshooting Red X appears on the USB connect prompt Solution Minimum system checks screen appears SolutionFax wizard does not start Some of the icons are missing in the HP DirectorUninstall and reinstall the software Registration screen does not appear SolutionTo uninstall from a Windows computer, method On the Windows taskbar, click Start, Settings, Control Panel To uninstall from a Macintosh computer Fax setup troubleshootingTo test your fax setup Fax test failed Fax hardware test failed SolutionFax line condition test failed Solution Dial tone detection test failed Solution 184 User Guide 185 HP all-in-one cannot receive faxes, but can send faxes User Guide 187 Fax tones are recorded on my answering machine Solution To extend your phone cord Am having problems faxing over the Internet Solution HP Instant Share setup issuesMinimum installation error HP Instant Share Not Set Up Solution You need to install device software SolutionPress 3 to select Add New Destination Operational troubleshootingPaper has jammed the HP all-in-one Solution Paper troubleshootingHP Instant Share troubleshooting Print cartridge troubleshootingNo network connection. See documentation Solution Connection errorsTo check the DNS IP address Failed to connect to HP Instant Share SolutionTo enter information in the EWS Under Applications, click Instant Share To check your proxy settingsDestination not authorized on this device Solution Connection lost to HP Instant Share service SolutionSend image collections errors Corrupted Destination file found SolutionHP Instant Share service dis Solution To remove files from the HP Instant Share serviceSend and Receive image collections errors Login failed. Refer to the manual for Help SolutionCorrupted file Solution Photo memory card troubleshootingHP Instant Share Error Report messages Unsupported file format SolutionFax troubleshooting Device updateDevice update Windows To use device update Device update MacintoshHP customer support Access your serial number and service IDGet HP support Get support and other information from the InternetCall elsewhere in the world Call in North America during warrantyUser Guide 205 Call in Australia post-warranty Call HP Japan customer support Call HP Korea customer supportPrepare your HP all-in-one for shipment HP Quick Exchange Service JapanRemove print cartridges from a functional HP all-in-one Remove print cartridges from a nonfunctional HP all-in-one Remove the control panel overlay and pack your HP all-in-one User Guide 211 212 Warranty upgrades Warranty informationDuration of limited warranty Warranty serviceLimitations of liability Hewlett-Packard limited global warranty statementExtent of limited warranty Limitations of warrantyLocal law Limited warranty information for EU countries/regionsDeutschland Österreich Hewlett-Packard GmbH Paper-tray capacities Paper specificationsTechnical information System requirementsPaper sizes Print margin specificationsTop leading Bottom trailing Left Right Edge Edge1 Print specificationsFax specifications Copy specificationsPower specifications Memory card specificationsScan specifications Physical specificationsEnvironmental product stewardship program Additional specificationsRegulatory model identification number Regulatory noticesRecycling program HP inkjet supplies recycling programExposure to radio frequency radiation FCC statementUser Guide 225 Geräuschemission Regulatory notices for wireless productsArib STD-T66 Japan HP Photosmart 2600series declaration of conformity Declaration of conformity European Economic AreaMarch Date HP Photosmart 2700series declaration of conformity230 Index Symbols/NumericsECM User Guide 233 234 User Guide 235 236 User Guide 237 Q3450-90195
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2610xi, 2610, 2610v, 2710, 2613 specifications

The HP 7310xi, 2613, 2610, and 2610xi are part of HP's versatile lineup of all-in-one printers designed to cater to diverse printing needs in both office and home environments. These models combine functionality with advanced technology to deliver high-quality outputs, making them ideal choices for users looking for reliability and innovation in printing solutions.

The HP 7310xi is an all-in-one printer that excels in versatility and functionality. It features print, scan, copy, and fax capabilities, addressing a wide range of document handling requirements. The printer supports a variety of media sizes, making it suitable for everything from standard letter-sized documents to larger presentations. One of its standout features is the support for wireless connectivity, allowing users to print from multiple devices without the hassle of cables. The HP 7310xi also benefits from HP's Smart Web Printing technology, which optimizes web pages for printing, reducing waste and ensuring that every relevant detail is captured.

The HP 2613 and 2610 models focus primarily on providing exceptional print quality with efficient performance. With a resolution of up to 4800 x 1200 optimized dpi, these printers deliver sharp text and vivid imagery, great for both business documents and colorful graphics. These devices support a range of paper types and sizes, ensuring flexibility for users. Moreover, its easy-to-use interface makes navigation seamless, making it an excellent choice for everyday printing tasks.

The HP 2610xi model is an enhancement over the standard 2610, offering additional features like a built-in card reader for direct photo printing and enhanced scanning capabilities. This model is known for its compact design, which saves space while still delivering powerful performance. Finally, all these models emphasize energy efficiency, with features that reduce power consumption, aligning with eco-friendly initiatives.

Overall, the HP 7310xi, 2613, 2610, and 2610xi showcase HP's commitment to delivering multifunctional printers that combine high-performance features, ease of use, and technology designed for today’s fast-paced environment. Whether it's for high-volume office printing or creative projects at home, these models provide reliability and stunning results, making them valuable assets for any user. With their combined capabilities, users can streamline their printing processes, ultimately enhancing productivity and satisfaction.
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