HP 2610v, 2710xi, 2610xi, 2613 Call in North America during warranty, Call elsewhere in the world

Page 207

Get HP support

Chapter 17

Note If your HP all-in-one is not turning on, you can view the serial number by looking at the top sticker above the rear USB port. The serial number is the 10-character code in the upper left corner of the sticker.

1Press and hold OK. While holding OK, press 4. This displays the Information Menu.

2Press until Model Number appears and then press OK. This displays the service ID. Write down the complete service ID.

3Press Cancel and then until Serial Number appears.

4Press OK. This displays the serial number. Write down the complete serial number.

5Press Cancel to exit the Information Menu.

Call in North America during warranty

Call 1-800-474-6836(1-800-HP invent). US phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.

Call elsewhere in the world

The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to www.hp.com/support and choose your own country/region or language.

You can call the HP support center in the following countries/regions. If your country/region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply.

For phone support in Europe, please check for the details and conditions of phone support in your country/region by going to www.hp.com/support.

Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.

As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

Country/Region

HP technical support

Country/Region

HP technical support

Algeria1

+213 61 56 45 43

Lebanon

+971

4 883 8454

Argentina

(54)11-4778-8380, 0-

Luxembourg (French)

900 40 006

 

810-555-5520

 

 

 

Australia during warranty

131047

Luxembourg (German)

900 40 007

Australia post-warranty

1902 910 910

Malaysia

1-800-805405

(per-call charge)

 

 

 

 

 

Austria

+43

1 86332 1000

Mexico

01-800-472-6684

Bahrain

800 171

Mexico (Mexico City)

(55) 5258-9922

Bangladesh

fax to: +65-6275-6707

Middle East

+971

4 366 2020

Belgium (Dutch)

+32

070 300 005

Morocco1

+212

22 404747

Belgium (French)

+32

070 300 004

Netherlands (0.10 Euro/

0900 2020 165

 

 

 

min.)

 

 

204

HP Photosmart 2600/2700 series all-in-one

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Contents HP Photosmart 2600/2700 series all-in-one User Guide Safety information Contents Print from your computer Contents Use HP Instant Share USB 125 Index HP all-in-one overview HP all-in-one at a glanceLabel Description Control panel overview Label Name and Description Control panel featuresColor graphics display icons Icon Color graphics display screen saverScan Menu Menu OverviewCopy Menu Scan To menuProof Sheet Menu Setup MenuPhoto Menu Fax MenuTo open the HP Director Access the HP Image Zone software WindowsSetup Menu Use the HP Image Zone to do more with your HP all-in- oneButton Name and Purpose Feature PurposeTo open the HP Image Zone window Open the HP Image Zone windowServices Icon Feature and Purpose Products Icon Feature and PurposeTo display the HP Image Zone Dock menu Display the HP Image Zone Dock menuManage and Share Icon Purpose Device Tasks Icon PurposeManage and Share Feature Purpose Find more information Setup GuideOnscreen help from your device Supported connection types Connect using a USB cableConnect using Ethernet Connection informationTo connect the HP bt300 to your HP all-in-one Connect using wirelessSet Bluetooth security for your HP all-in-one Use a passkey to authenticate Bluetooth devicesTo set your HP all-in-one to require passkey authentication To set your HP all-in-one to be Not visible Set your HP all-in-one to be invisible to Bluetooth devicesReset Bluetooth settings on your HP all-in-one Use WebscanConnection information Connection information Transfer photos using a Windows PC Work with photosTransfer photos Transfer photos using a Macintosh Edit photos using a Windows PCEdit photos Edit photos using a Macintosh Share photos using a Windows PC Share photos using a MacintoshShare photos Print photos Print photos using a Windows PCPrint photos using a Macintosh Work with photos Work with photos Load originals and load paper Load an originalTo load an original on the glass We do not recommend printing to the following papers Choose papers for printing and copyingRecommended papers Papers to avoidTo load full-size paper in the main input tray Load paperLoad full-size paper We do not recommend copying to the following papersLoad originals and load paper To load full-size plain paper in the optional lower tray Load 10by 15cm 4by 6inch photo paperTo load postcards or Hagaki cards in the main input tray Load postcards or Hagaki cardsLoad envelopes To load postcards or Hagaki cards in the optional rear trayTo load envelopes Paper Tips Load other types of paperAvoid paper jams PaperTips Load originals and load paper Use a memory card or PictBridge CameraMemory card slots and camera port Transfer photos to your computer Control memory card security on a networkMemory Card and PictBridge Print a proof sheet Print photos from a proof sheetScan a proof sheet Complete the proof sheetSettingDescription Set photo print optionsUse the print options menu to set photo print options Image Size Setting DescriptionEdit images on the HP all-in-one Use the edit featuresSet new photo print options defaults Change print optionsUse the Zoom or Rotate functions To use the Zoom featureTo use the Rotate feature Print photos directly from a memory cardCreate borderless prints Print individual photosDeselect photos Print photos from a PictBridge-compatible digital cameraUse quick print to print the current photo Print a Dpof fileTo view a slide show Use the slide show featureView or print photos in a slide show To print camera-selected photosShare photos through HP Instant Share Use the HP Image Zone Use the copy features Paper type Suggested paper size settingsSet the copy paper size Set the copy paper type Paper type Control panel settingIncrease copy speed or quality Select an input trayPress Start Copy Black or Start Copy Color Change default copy settings Make multiple copies of the same originalCopy a two-page black-and-white document Press Start Copy Color Make a 10by 15cm 4by 6inch borderless copy of a photoCopy a 10by 15cm 4by 6inch photo onto a full-size Press Start Copy BlackCopy a photo several times on one Copy a faded original Resize an original to fit onto letter or A4paperTo copy an overexposed photo from the control panel Copy a document that has been faxed several timesEnhance light areas of your copy To copy a blurred document from the control panelMake a poster Stop copying Prepare a color iron-on transferScan to an application Use the scan featuresScan an original network-connected Scan an original USB-connectedSend a scan to an HP Instant Share destination Send a scan to a memory card Stop scanning Scan Print from a software application Print from your computerWindows users Change the print settingsTo change the print settings for all future jobs To change the print settings for the current jobTo stop a print job from the HP all-in-one To change all other print settingsStop a print job Macintosh usersPrint from your computer USA Fax setupChoose the right fax setup for your home or office Select your fax setup case Only Questions DSL serviceYou answered No to all You answered Yes to questionCase a Separate fax line no voice calls received To set up your HP all-in-one with a separate fax lineTo set up your HP all-in-one with DSL Case B Set up your HP all-in-one with DSLCase D Fax with a distinctive ring service on the same line To set up your HP all-in-one with a distinctive ring service Case E Shared voice/fax line To set up your HP all-in-one with a shared voice/fax lineCase F Shared voice/fax line with voice mail To set up your HP all-in-one with voice mailCase G Fax line shared with PC modem no voice calls received To set up your HP all-in-one with a PC modemCase H Shared voice/fax line with PC modem Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case I Shared voice/fax line with answering machine Fax setup Set up your HP all-in-one to a computer with one phone port Set up your HP all-in-one to a computer with two phone ports Back view of the HP all-in-one Case K Shared voice/fax line with PC modem and voice mail 100 User Guide 101 To test your fax setup from the control panel Test your fax setupUser Guide 103 104 Setting None Use the fax featuresSet up the HP all-in-one to receive faxes Choose the recommended answer mode for your setupOff Press Start Black Set the answer modeSend a fax Send a basic faxSend a fax manually from a phone Enable fax confirmationSend a fax using redial Resend a fax to multiple recipientsTo send a fax manually from a phone Send a fax using speed dials Send a fax using monitor dialingTo send a fax using monitor dialing from the control panel Set the number of rings before answering Receive a faxReceive a fax manually Set the date and timeSet the fax header Enter text and symbolsEnter text using the keypad on the control panel Enter text using the visual keyboardPrint reports Generate reports automaticallyGenerate reports manually Set up speed dialing Update speed-dial entriesCreate speed-dial entries Delete speed-dial entries Change the fax resolution and lighter/darker settingsChange the fax resolution To change the resolution from the control panelChange the lighter/darker setting Set new default settingsSet fax options Change the answer ring pattern distinctive ringing Adjust the volumeSet the paper size for received faxes Set tone or pulse dialingRedial a busy or unanswered number automatically Set automatic reduction for incoming faxesTo change the answer ring pattern from the control panel Set backup fax reception Use error correction modeTo set backup fax reception from the control panel To set the fax speed from the control panel To change the ECM setting from the control panelFax speed setting Set the fax speedTo delete all the faxes in memory from the control panel Reprint or delete the faxes in memoryFax over the Internet To reprint faxes in memory from the control panelTo cancel a number you are dialing Stop faxingTo stop faxing from the control panel Overview Use HP Instant Share USBTo send photos immediately upon inserting your memory card Send images using your HP all-in-oneGet started Send photos from a memory cardTo insert the memory card and send photos at a later time If you are using a Windows-based computerTo send a scanned image from your HP all-in-one Send a scanned imageSend images using your computer Send images using the HP Image Zone software WindowsTo use the HP Image Zone software To use the HP Instant Share client application Open the HP Photo and Imaging Gallery To use the e-mail option within the HP Director132 HP Instant Share Send Use HP Instant Share networkedPreview or automatically print received images HP Instant Share ReceiveCreate destinations HP remote printingTo create destinations Use the HP Instant Share access listSend images directly from your HP all-in-one To use the access list138 Send photos from a destination file Cancel sending images To send images from the HP Image Zone Windows users Receive from any sender Open mode Receive imagesTo receive images from any sender Receive from a specified group of senders Private mode Print received imagesTo receive images from a specified group of allowed senders To preview images before printing Automatically print received imagesManually print received images To automatically print received imagesPress Start Color or Start Black Set print optionsPress Start Color, Start Black, or Photo To print an image collection without previewing it146 To remove image collections Cancel print jobsRemove received images Remote print documentsSet HP Instant Share options To use the HP remote printer driverTo set HP Instant Share options Instant Share Options Press 3 to select HP Instant Share OptionsNetwork-connected to USB-connected Order print cartridges Order accessoriesOrder supplies Order paper, transparency film, or other mediaAccessory and HP model Description Number Order other suppliesCountry/region Number for ordering Australia 131047 Europe +49 154 Maintain your HP all-in-one Clean the HP all-in-oneClean the glass Clean the lid backingClean the exterior Check the estimated ink levelsTo check the ink levels from the control panel Print a self-test report Work with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridges 160 User Guide 161 Use a gray photo print cartridge Use a photo print cartridgeUse the print cartridge protector Align the print cartridges To clean the print cartridge contacts Clean the print cartridgesClean the print cartridge contacts To clean the print cartridges from the control panelClean the area around the ink nozzles Change the device settings Set the power save timeTo clean the area around the ink nozzles Self-maintenance sounds Set the prompt delay timeRestore the factory defaults Before you call HP Support Troubleshooting informationView the Readme file Setup troubleshootingHardware setup troubleshooting My HP all-in-one does not turn on SolutionUser Guide 171 Color graphics display shows the wrong language Solution Incorrect type of paper is loaded in the input tray Solution HP all-in-one does not print Software installation troubleshooting Red X appears on the USB connect prompt Solution Minimum system checks screen appears SolutionFax wizard does not start Some of the icons are missing in the HP DirectorRegistration screen does not appear Solution Uninstall and reinstall the softwareTo uninstall from a Windows computer, method On the Windows taskbar, click Start, Settings, Control Panel Fax setup troubleshooting To uninstall from a Macintosh computerTo test your fax setup Fax test failed Fax hardware test failed SolutionFax line condition test failed Solution Dial tone detection test failed Solution 184 User Guide 185 HP all-in-one cannot receive faxes, but can send faxes User Guide 187 Fax tones are recorded on my answering machine Solution To extend your phone cord HP Instant Share setup issues Am having problems faxing over the Internet SolutionMinimum installation error HP Instant Share Not Set Up Solution You need to install device software SolutionPress 3 to select Add New Destination Operational troubleshootingPaper has jammed the HP all-in-one Solution Paper troubleshootingHP Instant Share troubleshooting Print cartridge troubleshootingNo network connection. See documentation Solution Connection errorsFailed to connect to HP Instant Share Solution To check the DNS IP addressTo enter information in the EWS Under Applications, click Instant Share To check your proxy settingsDestination not authorized on this device Solution Connection lost to HP Instant Share service SolutionSend image collections errors Corrupted Destination file found SolutionHP Instant Share service dis Solution To remove files from the HP Instant Share serviceSend and Receive image collections errors Login failed. Refer to the manual for Help SolutionCorrupted file Solution Photo memory card troubleshootingHP Instant Share Error Report messages Unsupported file format SolutionDevice update Fax troubleshootingDevice update Windows To use device update Device update MacintoshHP customer support Access your serial number and service IDGet HP support Get support and other information from the InternetCall elsewhere in the world Call in North America during warrantyUser Guide 205 Call in Australia post-warranty Call HP Japan customer support Call HP Korea customer supportHP Quick Exchange Service Japan Prepare your HP all-in-one for shipmentRemove print cartridges from a functional HP all-in-one Remove print cartridges from a nonfunctional HP all-in-one Remove the control panel overlay and pack your HP all-in-one User Guide 211 212 Warranty upgrades Warranty informationDuration of limited warranty Warranty serviceLimitations of liability Hewlett-Packard limited global warranty statementExtent of limited warranty Limitations of warrantyLocal law Limited warranty information for EU countries/regionsDeutschland Österreich Hewlett-Packard GmbH Paper-tray capacities Paper specificationsTechnical information System requirementsPaper sizes Print margin specificationsTop leading Bottom trailing Left Right Edge Edge1 Print specificationsFax specifications Copy specificationsPower specifications Memory card specificationsScan specifications Physical specificationsEnvironmental product stewardship program Additional specificationsRegulatory model identification number Regulatory noticesRecycling program HP inkjet supplies recycling programExposure to radio frequency radiation FCC statementUser Guide 225 Geräuschemission Regulatory notices for wireless productsArib STD-T66 Japan HP Photosmart 2600series declaration of conformity Declaration of conformity European Economic AreaMarch Date HP Photosmart 2700series declaration of conformity230 Index Symbols/NumericsECM User Guide 233 234 User Guide 235 236 User Guide 237 Q3450-90195
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2610xi, 2610, 2610v, 2710, 2613 specifications

The HP 7310xi, 2613, 2610, and 2610xi are part of HP's versatile lineup of all-in-one printers designed to cater to diverse printing needs in both office and home environments. These models combine functionality with advanced technology to deliver high-quality outputs, making them ideal choices for users looking for reliability and innovation in printing solutions.

The HP 7310xi is an all-in-one printer that excels in versatility and functionality. It features print, scan, copy, and fax capabilities, addressing a wide range of document handling requirements. The printer supports a variety of media sizes, making it suitable for everything from standard letter-sized documents to larger presentations. One of its standout features is the support for wireless connectivity, allowing users to print from multiple devices without the hassle of cables. The HP 7310xi also benefits from HP's Smart Web Printing technology, which optimizes web pages for printing, reducing waste and ensuring that every relevant detail is captured.

The HP 2613 and 2610 models focus primarily on providing exceptional print quality with efficient performance. With a resolution of up to 4800 x 1200 optimized dpi, these printers deliver sharp text and vivid imagery, great for both business documents and colorful graphics. These devices support a range of paper types and sizes, ensuring flexibility for users. Moreover, its easy-to-use interface makes navigation seamless, making it an excellent choice for everyday printing tasks.

The HP 2610xi model is an enhancement over the standard 2610, offering additional features like a built-in card reader for direct photo printing and enhanced scanning capabilities. This model is known for its compact design, which saves space while still delivering powerful performance. Finally, all these models emphasize energy efficiency, with features that reduce power consumption, aligning with eco-friendly initiatives.

Overall, the HP 7310xi, 2613, 2610, and 2610xi showcase HP's commitment to delivering multifunctional printers that combine high-performance features, ease of use, and technology designed for today’s fast-paced environment. Whether it's for high-volume office printing or creative projects at home, these models provide reliability and stunning results, making them valuable assets for any user. With their combined capabilities, users can streamline their printing processes, ultimately enhancing productivity and satisfaction.
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