HP Pro 8500A Premium - A910n Check the wireless signal strength, Run the Wireless Network Test

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Step 2. Check the wireless signal strength

If the strength of the signal for your wireless network or computer is weak or if there

is interference on the wireless network, the printer might not be able to detect the signal.

To determine the strength of the wireless signal, run the Wireless Network Test from the printer’s control panel. (For more information, see “Step 4. Run the Wireless Network Test” on page 30).

If the Wireless Network Test indicates the signal is weak, try moving the printer closer to the wireless router.

Reducing interference

The following tips might help reduce the chances for interference in a wireless network:

•Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals.

•Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength.

Step 3. Restart components of the wireless network

Turn off the router and the printer, and then turn them back on in this order: router first, and then the printer.

If you still are unable to connect, turn off the router, printer, and your computer, and then

turn them back on in this order: router first, then the printer, and finally the computer.

Sometimes, turning off the power and then turning it back on will recover a network communication issue.

Step 4. Run the Wireless Network Test

For wireless networking issues, run the Wireless Test from the printer’s control panel:

1. Touch right arrow , and then touch Network.

2.Touch Wireless, and then touch Wireless Network Test.

If a problem is detected, the printed test report will include recommendations that might help solve the problem.

30 Solve setup problems

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Contents Officejet PRO 8500A Page Contents Use the printer Where’s the user guide?HP Digital Solutions Learn moreFinding e-mail settings RequirementsInternet features HP AppsMarketsplash by HP HP ePrintFinding fax setup information Set up and use faxSet up fax Connect the printer to the phone line Before you begin…What is a distinctive ring service? Connecting to a DSL/ADSL lineConnecting additional equipment Where can I change fax settings? Test fax setupConfigure fax settings Touch Fax Setup, and then touch Basic English Use fax Send a faxSend a standard fax Send a fax from an extension phoneReceive a fax automatically Faxes and your voice mail serviceReceive faxes Receive a fax manually Reprint received faxes from memoryWorking with reports and logs To print a reportFax and digital phone services Set up wireless 802.11 communication What is my network name and passkey?Connect the printer to your wireless network Install software for your printerConnecting without a wireless router WindowsTest the wireless connection Mac OSChange the connection method Problems installing the software Solve setup problemsProblems setting up the printer Run the fax test Problems setting up faxCheck the list of possible problems Printer is having problems sending and receiving faxes Printer can send faxes but cannot receive faxes Printer cannot send faxes but can receive faxes After resolving the problems… Wireless 802.11 setup problemsMake sure the wireless 802.11 light is turned on Check the wireless signal strength Restart components of the wireless networkRun the Wireless Network Test Reducing interferenceUse the Embedded Web server EWS To open the EWSHewlett-Packard limited warranty statement Contenido Uso de la impresora ¿Dónde se encuentra la guía del usuario?¡Sepa más Detección de la configuración del correo electrónico RequisitosFunciones de Internet Marketsplash por HP Nota Para obtener una lista de losBúsqueda de información de configuración de fax Configurar y usar el faxConfigurar para fax Paso 1 Conecte la impresora a la línea telefónica Antes de comenzar…¿Qué es un servicio de timbre especial? Conexión a línea DSL/ADSLConexión de equipo adicional ¿Dónde puedo cambiar los ajustes de fax? Paso 2 Prueba de la configuración de faxPaso 3 Configurar el fax Activado Seleccione Encender o Apagar Usar el fax Envío de un faxEnviar un fax estándar Enviar un fax desde una extensiónRecibir un fax automáticamente Recibir faxesFaxes y servicio de correo de voz Recepción manual de un fax Reimpresión de faxes recibidos desde la memoriaTrabajo con informes y registros Para borrar el registro de faxFax y servicios telefónicos digitales Configuración de comunicación inalámbrica ¿Cuál es mi nombre de red y clave de acceso?Conexión sin direccionador inalámbrico Paso 1 Conecte la impresora a la red inalámbricaPaso 2 Instale el software de la impresora Paso 3 Compruebe la conexión inalámbrica Cambiar el método de conexión Haga clic en el icono Utilidad de HP en el dockResolver problemas de configuración Problemas para configurar la impresoraPaso 1 Ejecute la prueba del fax Problemas durante la instalación del softwareProblemas para configurar el fax Paso 2 Revise la lista de posibles problemas La impresora puede enviar faxes pero no recibirlos La impresora no puede enviar faxes pero sí recibirlos Problemas de configuración inalámbrica Después de resolver los ProblemasPaso 2. Compruebe la intensidad de la señal inalámbrica Paso 3 Reinicie los componentes de la red inalámbricaPaso 4 Ejecute la prueba de red inalámbrica Reducción de la interferenciaUso del servidor Web incorporado EWS Para abrir el EWSDeclaración de garantía limitada de Hewlett-Packard Page CM755-90002* *CM755-90002

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