HP 6500A - E710a manual HP supplies and accessories, Additional fax setup, Network setup

Page 11

Contents

 

 

Environmental product stewardship program

188

 

Paper use

188

 

Plastics

188

 

Material safety data sheets

188

 

Recycling program

188

 

HP inkjet supplies recycling program

188

 

Disposal of waste equipment by users in private households in the European Union

189

 

Power consumption

190

 

Chemical Substances

190

 

RoHS notices (China only)

190

 

Third-party licenses

191

 

HP Officejet 6500A (E710) e-All-in-One series

191

B HP supplies and accessories

 

 

Order printing supplies online

197

 

Supplies

197

 

Ink cartridges

197

 

HP media

198

C

Additional fax setup

 

 

Set up faxing (parallel phone systems)

199

 

Choose the correct fax setup for your home or office

200

 

Case A: Separate fax line (no voice calls received)

202

 

Case B: Set up the printer with DSL

203

 

Case C: Set up the printer with a PBX phone system or an ISDN line

204

 

Case D: Fax with a distinctive ring service on the same line

204

 

Case E: Shared voice/fax line

205

 

Case F: Shared voice/fax line with voice mail

206

 

Case G: Fax line shared with computer modem (no voice calls received)

207

 

Set up the printer with a computer dial-up modem

208

 

Set up the printer with a computer DSL/ADSL modem

209

 

Case H: Shared voice/fax line with computer modem

210

 

Shared voice/fax with computer dial-up modem

210

 

Shared voice/fax with computer DSL/ADSL modem

212

 

Case I: Shared voice/fax line with answering machine

213

 

Case J: Shared voice/fax line with computer modem and answering machine

214

 

Shared voice/fax line with computer dial-up modem and answering machine

215

 

Shared voice/fax line with computer DSL/ADSL modem and answering machine....

217

 

Case K: Shared voice/fax line with computer dial-up modem and voice mail

218

 

Serial-type fax setup

220

 

Test fax setup

221

D

Network setup

 

 

Change basic network settings

222

 

View and print network settings

222

 

Turn the wireless radio on and off

222

 

Change advanced network settings

222

 

Set link speed

223

 

View IP settings

223

 

Change IP settings

223

 

Reset network settings

223

7

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Contents Officejet 6500A Page HP Officejet 6500A E710 e-All-in-One series Acknowledgements Safety informationCopyright information Hewlett-Packard Company noticesContents Fax ScanCopy Work with ink cartridges Web Solve a problem Solve copy problems Technical information Network setup HP supplies and accessoriesAdditional fax setup Printer management tools Mobility AccessibilityGet started VisualFront view Eco-TipsUnderstand the printer parts Back view Printing supplies areaOverview of buttons and lights Use the printer control panelIcon Purpose Control-panel display iconsTo change settings for a mode Change printer settingsSelect the mode To select a different modeSelect print media HP Digital SolutionsFinding the printer model number Recommended papers for printing and copying HP Photo Value Packs Recommended papers for photo printingHP Advanced Photo Paper HP Everyday Photo PaperTo load an original on the scanner glass Tips for selecting and using mediaLoad an original on the scanner glass To load an original in the document feeder tray Load an original in the automatic document feeder ADFTo load media Load mediaLoad standard-size media Load media To load cards and photo paper Load envelopesLoad cards and photo paper To load envelopesTo load transparencies Load transparenciesTo insert a memory card Insert a memory cardLoad custom-size media To install the duplexer Install the accessories some models onlyInstall the duplexer Turn on accessories in the printer driverMaintain the printer Clean the scanner glassClean the exterior To clean the scanner glassTo clean the rollers or separator pad Clean the automatic document feeder ADFChapter Turn off the printer Print documents PrintPrint brochures Windows Print brochuresPrint documents Windows Print documents Mac OSQuality Normal or Best Print on envelopesPrint brochures Mac OS Print on envelopes WindowsPrint photos on photo paper Mac OS Print photosPrint on envelopes Mac OS Print photos on photo paper WindowsTo print selected photos Print photos from a memory deviceQuality Best or Maximum dpi Print Dpof photos To print camera-selected photos using the Dpof standardPrint on special and custom-size paper Select Manage Custom Sizes in the Paper Size pop-up menu Set up custom sizes Mac OSPrint borderless documents Print on special or custom-size paper Mac OSClick Print Borderless from the Borderless Printing option HP ePrintPrint borderless documents Windows Print borderless documents Mac OSTo print automatically on both sides of a page Windows Print on both sides duplexingGuidelines for printing on both sides of a Perform duplexingPrint on both sides duplexing Scan to a computer ScanScan an original Touch Start Scan Scan using WebscanTo scan using Webscan Scan to a memory cardMake sure the text on the document is clear Make sure the scanner glass or ADF window is cleanScanning documents as editable text Make sure the document is loaded correctlyTo copy documents Change copy settingsCopy Copy documentsTo change copy settings for a single job Send a standard fax FaxSend a fax Windows Send a standard fax from the computerTo send a standard fax from the printer control panel To send a fax manually from an extension phone Send a fax manually from a phoneMac OS Send a fax from memory Send a fax using monitor dialingSchedule a fax to send later Send a fax to multiple recipients Send a fax in Error Correction ModeTo receive a fax manually Receive a faxReceive a fax manually Reprint received faxes from memory Set up backup faxTo set backup fax from the printer control panel On Error OnlyForward faxes to another number Poll to receive a faxTo set automatic reduction from the printer control panel Set the paper size for received faxesSet automatic reduction for incoming faxes Block unwanted fax numbers Receive faxes to your computer Fax to PC and Fax to Mac To modify settings from the printer’s control panel To set up Fax to PC WindowsTo set up Fax to Mac Mac OS Modify Fax to PC or Fax to Mac settingsTurn off Fax to PC or Fax to Mac Set up speed-dial entriesSet up and change speed-dial entries To set up speed-dial entriesTo change group speed-dial entries Set up and change group speed-dial entriesTo set up group speed-dial entries Delete speed-dial entriesPrint a list of speed-dial entries Change fax settingsConfigure the fax header Set the answer mode Auto answerTo set the number of rings before answering To set the answer modeSet the number of rings before answering Change the answer ring pattern for distinctive ringTo set the dial type Set the dial typeSet the redial options To change the answer ring pattern for distinctive ringSet the fax speed Set the fax sound volumeFax over Internet Protocol Fax and digital phone servicesPrint fax confirmation reports To enable fax confirmationUse reports Clear the fax log Print fax error reportsPrint and view the fax log View the Call History Print the details of the last fax transactionPrint a Caller ID Report HP Apps WebMarketsplash by HP Information on ink cartridges and the printhead Work with ink cartridgesRelated topics Check the estimated ink levelsReplace the ink cartridges To replace the ink cartridges Replace the ink cartridges Usage information collection Store printing suppliesTo turn off usage information collection HP support Solve a problemIf you have a problem, follow these steps Before you call Obtain electronic supportHP support by phone Phone support period Telephone support numbers $OJ«ULH After the phone support period General troubleshooting tips and resourcesTroubleshooting topics Printer takes a long time to print Solve printing problemsPrinter shuts down unexpectedly Alignment failsEnvelopes print incorrectly Print troubleshootingSomething on the page is missing or incorrect Borderless printing Solution 1 Load the stack of envelopes correctlySolution 2 Check the envelope type Solution 3 Tuck the flaps to avoid paper jamsSolution 3 Select the correct printer Solution 1 Turn on the printerSolution 2 Load paper in the input tray To check the printer driver status Solution 4 Check the printer driver statusSolution 6 Remove all cancelled print jobs from the queue Solution 7 Clear the paper jamSolution 8 Make sure the print carriage can move freely Order Printer prints meaningless charactersSolution 3 Load the stack of paper correctly Solution 1 Check the printer marginsTo check your margin settings Solution 2 Verify the paper size settingTo preview the print layout Solution 1 Check the margin settingsSolution 2 Check the layout of the document Text or graphics are cut off at the edgeBlank page came out while printing Solution 3 Load the stack of papers correctlySolution 4 Try printing with borders Paper is not picked up from the input tray Solution 3 Check the ink levelsSolution 4 Clean the printhead Solution 5 Load paper in the input traySolution 3 Check the print settings Solution 2 Make sure the paper is loaded correctlySolution 6 Service the printer Solution 4 Clean the rollersSolution 5 Check for a paper jam Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 6 Align the printhead Solution 4 Check the ink levelsSolution 5 Check the print settings Ink is not filling the text or graphics completely Solution 7 Clean the printheadSolution 8 Contact HP support Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 1 Check the paper type Solution 5 Clean the printheadSolution 6 Contact HP support Printouts have horizontal streaks or lines Solution 2 Use a higher print quality settingSolution 3 Rotate the image Solution 4 Align the printhead Solution 1 Make sure the paper is loaded correctlySolution 2 Check your print settings Printouts are faded or have dull colors Solution 1 Check the print settingsSolution 2 Check the paper type Solution 5 Contact HP support Printouts seem blurry or fuzzy Solution 2 Use a higher quality imageSolution 3 Print the image in a smaller size Printouts have vertical streaks Vertical streaksPrintouts are slanted or skewed Ink streaks on the back of the paper Solution 2 Make sure only one type of paper is loadedSolution 1 Print on a page of plain paper To remove excess ink using plain paperSolution 3 Align the printhead Solution 2 Wait while the ink driesSolution 1 Wait before you attempt to reprint Solution 2 Use TrueType or OpenType fontsPrinter prints slowly Solution 1 Use a lower print quality settingClean the printhead Printhead maintenanceSolution 3 Contact HP support Print and evaluate a print quality report To clean the printhead from the control panelAlign the printhead To align the printhead from the control panelInk Levels To evaluate the Print Quality DiagnosticCartridge color Good color barsRagged, irregularly streaked, or faded bars Solve a problem Bar colors are not uniform Regular white streaks in the barsAlignment Patterns Large Black Font TextIf you see no defects Advanced printhead maintenance To reinstall the printheadChapter To clean the printhead Chapter To clean the sensor window on the ink cartridges Advanced ink cartridge maintenanceClean the sensor windows on the ink cartridges To remove the ink cartridges Media is not picked up from a tray Solve paper-feed problemsMedia is not supported for the printer or tray Multiple pages are being picked up Solve copy problemsMedia is not coming out correctly Pages are skewingDocuments are missing or faded No copy came outCopies are blank Copy defects are apparent Size is reducedCopy quality is poor Incompletely filled text or graphics Solve scan problemsPrinter prints half a page, then ejects the paper Paper mismatchCheck the HP software Scanner did nothingScan takes too long Check the originals Part of the document did not scan or text is missingText cannot be edited Original is a second-generation photo or picture Error messages appearImage quality is better when printed Scanned image quality is poorScan defects are apparent Solve fax problemsFax test failed Fax Hardware Test failed SolutionSolve fax problems 133 Back view of the printer Phone Cord Connected to Correct Port on Fax test failedDial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off Hook Printer is having problems sending and receiving faxesSolution Printer is having problems sending a manual fax Solution Printer cannot receive faxes, but can send faxes Solution Solve fax problems 141 Phone cord that came with my printer is not long enough Printer cannot send faxes, but can receive faxes SolutionFax tones are recorded on my answering machine Solution Computer cannot receive faxes Fax to PC and Fax to Mac Solve problems using HP Web sites and servicesTo extend your phone cord Color faxes do not printPrinter cannot read the memory card Solve photo memory card problemsSolve problems using HP Web services Solve problems using HP Web sitesCheck the memory card slot Solve wired Ethernet network problemsGeneral network troubleshooting Printer cannot read photos on the memory cardRestart components of the wireless network Solve wireless problems some models onlyBasic wireless troubleshooting some models only Make sure the wireless 802.11 light is turned onRun the Wireless Network Test Advanced wireless troubleshootingMake sure that the printer is connected to your network To check a wireless connectionNetwork Status Check to see if you can access the EWSTo access the EWS Make sure the printer is on the networkMake sure the printer is online and ready Add hardware addresses to a wireless access point WAP Configure your firewall to work with printers Ports are used for the following functions Printing Solve printer management problemsAdvanced firewall information Incoming UDP ports 137, 138, 161Check your Web browser Check your network setupEWS cannot be opened Check the computerHardware installation suggestions Troubleshoot installation issuesCheck the computer system HP software installation suggestionsVerify installation preliminaries To reset the printers network settings Solve network problemsGeneral network troubleshooting Problems connecting to a wired networkPrinter Status Report Understand the Printer Status ReportUnderstand the network configuration Chapter To clear a jam Clear jamsClear paper jams To clear a paper jam in the automatic document feeder ADF Avoid paper jams Technical information Warranty informationHP product Duration of limited warranty Hewlett-Packard limited warranty statementInk cartridge warranty information Printer features and capacities Printer specificationsPhysical specifications System requirements Processor and memory specificationsNetwork protocol specifications Understand specifications for supported media Embedded Web server specificationsMedia specifications Cards Media size Input tray Duplexer someModels EnvelopesPhoto media Other media Media Left Right Top Bottom Margin Tray Type Weight CapacitySet minimum margins Guidelines for two-sided duplex printing Print resolutionCopy specifications Fax specifications Electrical requirements Scan specificationsHP Web site specifications Operating environmentSound pressure bystander position Acoustic emission specificationMemory card specifications Sound powerRegulatory information Vcci Class B compliance statement for users in Japan FCC statementGeräuschemission Noise emission statement for GermanyRegulatory information 181 Appendix a Regulatory information for wireless products Australia wired fax statementExposure to radio frequency radiation Regulatory model number European Union regulatory noticeEMC Declaration of conformityRegulatory information 187 Environmental product stewardship program Environmental product stewardship program 189 Power consumption LICENSE.expat-mit--expat Third-party licensesHP Officejet 6500A E710 e-All-in-One series LICENSE.aes-pubdom--cryptoLICENSE.openssl--openssl Third-party licenses 193 Possibility of Such Damage LICENSE.zlib--zlib LICENSE.sha2-bsd--noscryptoAppendix a Freely, subject to the following restrictions Ink cartridges HP supplies and accessoriesOrder printing supplies online SuppliesHP media Set up faxing parallel phone systems Additional fax setupUSA Choose the correct fax setup for your home or officeDSL PBX Case a Separate fax line no voice calls received To set up the printer with a separate fax lineTo set up the printer with DSL Case B Set up the printer with DSLCase D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the printer with a distinctive ring serviceCase F Shared voice/fax line with voice mail To set up the printer with a shared voice/fax lineTo set up the printer with voice mail To set up the printer with a computer dial-up modem Set up the printer with a computer dial-up modemExample of a parallel splitter Set up the printer with a computer DSL/ADSL modemShared voice/fax with computer dial-up modem To set up the printer with a computer DSL/ADSL modemCase H Shared voice/fax line with computer modem Back view of the printer Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Page Phone port on your computer Page Set up faxing parallel phone systems 217 Obtain a DSL/ADSL filter from your DSL/ADSL provider Back view of the printer Serial-type fax setup To test fax setup via the printer control panel Test fax setupView and print network settings Network setupChange basic network settings Change advanced network settingsReset network settings Set up the printer for wireless communicationView IP settings Change IP settingsNetwork name Ssid Understand 802.11 wireless network settingsCommunication mode Data encryption Test the wireless connectionSecurity settings Change the connection methodTo change the connection method Mac OS Guidelines for ensuring wireless network securityTo add hardware addresses to a WAP Other guidelinesTo uninstall from a Windows computer, method Uninstall and reinstall the HP softwareGuidelines for reducing interference on a wireless network To uninstall from a Macintosh computer, method Embedded Web server Printer management toolsHP printer software Windows HP Utility Mac OSTo open the embedded Web server About cookiesHow do I? Printer Disconnected Errors WindowsFax Memory Full Ink Alert Printhead ProblemCartridge Problem Solution 4 Replace the ink cartridge Solution 2 Install the ink cartridges correctlySolution 3 Clean the electrical contacts Printer is out of paper Paper MismatchCartridge cradle cannot move Paper JamDoor or cover open General printer errorPreviously used ink cartridge installed Document failed to printIndex Symbols/NumericsPage Page OCR Page Page Twain 244 Page Hewlett-Packard Development Company, L.P
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