HP MFP M225dw, MFP M225dn manual Solve wired network problems, Poor physical connection

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Solve wired network problems

Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the product IP address that is listed on this page.

●Poor physical connection

●The computer is using the incorrect IP address for the product

●The computer is unable to communicate with the product

●The product is using incorrect link and duplex settings for the network

●New software programs might be causing compatibility problems

●The computer or workstation might be set up incorrectly

●The product is disabled, or other network settings are incorrect

NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating

systems and not of the HP print drivers. For more information, go to Microsoft at www.microsoft.com.

Poor physical connection

1.Verify that the product is attached to the correct network port using a cable of the correct length.

2.Verify that cable connections are secure.

3.Look at the network port connection on the back of the product, and verify that the amber activity light and the green link-status light are lit.

4.If the problem continues, try a different cable or port on the hub.

The computer is using the incorrect IP address for the product

1.Open the printer properties and click the Ports tab. Verify that the current IP address for the product is selected. The product IP address is listed on the product configuration page.

2.If you installed the product using the HP standard TCP/IP port, select the box labeled Always print to this printer, even if its IP address changes.

3.If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead of the IP address.

4.If the IP address is correct, delete the product and then add it again.

The computer is unable to communicate with the product

1.Test network communication by pinging the network. a. Open a command-line prompt on your computer.

ENWW

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Contents LaserJet Pro MFP M225, M226 Page HP LaserJet Pro MFP M225, M226 Trademark Credits Copyright and LicenseTable of contents Select the paper type Windows Additional print tasks Open HP Utility HP Utility features 100 131 Viii Product introduction Product comparison Scan drivers Supported printFor Windows Connectivity CF484A C6N22A CF486A CF485A C6N23AMemory Control-panelFax ScanEnvironment Recommended Allowed Product front view Product viewsProduct back view M225dn, M225rdn, and M226dn control panel Control-panel viewsEnww M225dw and M226dw control panel Scan to USB Drive Product hardware setup and software installation Paper trays Supported paper sizes Supported paper sizes and typesSupported paper sizes and types Type Supported paper typesLoad the priority input tray Tray Paper type Duplex mode How to load paperFace-up Load the main input tray Tray Enww 2Tray 2 paper orientation Paper trays Parts, supplies, and accessories Supplies and accessories Order parts, accessories, and suppliesOrdering Description Part numberReplace the toner cartridge Enww Enww Parts, supplies, and accessories Print Print tasks Windows How to print WindowsPrint tasks Windows Automatically print on both sides Windows Manually print on both sides Windows Print multiple pages per sheet Windows Additional print tasks Select the paper type WindowsPrint tasks Mac OS How to print OSAutomatically print on both sides OS Manually print on both sides OSSelect the paper type OS Print multiple pages per sheet OSWireless Menu Wireless Direct On/Off Set up HP Wireless Direct PrintingHP ePrint via email Mobile printingAirPrint HP ePrint softwarePrint Documents View and Print Photos Scan to USB Drive Use walk-up USB printing dw models onlyPrint Copy Make a copy Copy on both sides automatically Copy on both sides duplexCopy on both sides manually Copy Scan Scan by using the HP Scan software Windows Scan by using the HP Scan software Mac Introduction Set up Scan to E-mail touchscreen models onlyUse the Scan to E-Mail Wizard Windows Set up Scan to E-mail touchscreen models only Click Begin Scan to E-mail Setup. The EWS opens Enww Use the Scan to Network Folder Setup Wizard Windows Set up Scan to Network Folder touchscreen models onlyUse a Web browser to open the HP Embedded Web Server EWS Click the New button under Network Folder Configuration Scan to a USB flash drive touchscreen models only Scan to email touchscreen models only Touch the Scan to Network Folder item Scan to a network folder touchscreen models onlyScan Fax Before starting Set up to send and receive faxesIdentify the phone connection type Dedicated phone line Set up the faxShared voice/fax line Shared voice/fax line with an answering machine Enww Product control panel on Configure the fax time, date, and headerHP Device Toolbox Run a fax testEnww Fax from the flatbed scanner Send a faxFax from the document feeder Send a fax Send a fax using the HP software Windows Manage the product Touch the Enable Web Services button Use HP Web Services applications touchscreen models onlyChange the product connection type Windows Open the HP Embedded Web Server EWS from the Start menu System tab Tab or section Description Home tabPrint tab Fax tabTab or section Description Scan tab HP Web Services tabNetworking tab HP Utility features Advanced configuration with HP Utility for Mac OSOpen HP Utility Menu Description Information And SupportFax Settings Printer SettingsScan Settings Menu DescriptionPrinter sharing disclaimer View or change network settings Configure IP network settingsRename the product on a network Enww HP Web Jetadmin Product security features Configure the Sleep/Auto Off After setting Economy settingsPrint with EconoMode System Setup Energy Settings Sleep/Auto Off Wake Events Method one Update the firmware using the control panel Update the firmwareEnww Solve problems Customer support Control panel help system touchscreen models only Restore the factory-set defaults Enable or disable the Very Low settings Black Cartridge Very Low Setting Product does not pick up paper Product does not pick up paper or misfeedsProduct picks up multiple sheets of paper Enww Close the document-feeder input tray Jam locations Clear jamsExperiencing frequent or recurring paper jams? Select Cleaning Clear jams in the document feeder Enww Clear jams in the toner-cartridge area Reinsert the toner cartridge Close the top cover Enww Clear jams in the output bin Enww Enww Clear jams in the duplexer Enww Improve print quality Set the paper-type setting for the print jobPrint from a different software program Check the toner-cartridge status Clean the productCheck the scanner glass for dirt and smudges Inspect the toner cartridge for damageCheck the paper and printing environment Check other print job settingsSelect the 600 dpi option HP PCL 6 driver Try a different print driverHP UPD PS driver Improve copy and scan quality Check the paper settingsCheck the scanner glass for dirt and smudges Optimize for text or picturesEdge-to-edge copying Close the document-feeder input tray Solve problems Check the lightness/darkness setting Check the send-fax resolution settingImprove fax image quality Check the scanner glass for dirt or smudgesCheck the Error Correction setting Check the Fit-to-Page setting Check the senders fax machine Send to a different fax machineComputer is using the incorrect IP address for the product Solve wired network problemsPoor physical connection Computer is unable to communicate with the productProduct is disabled, or other network settings are incorrect Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsNetwork does not appear in the wireless networks list Cannot connect more computers to the wireless productPerform a wireless network diagnostic test Wireless network is not functioningReduce interference on a wireless network Check the hardware setup Solve fax problemsFaxes are sending slowly Fax cuts off or prints on two pages Fax quality is poorIndex Jams Locating Transparencies Index Page CF484-90901* *CF484-90901
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MFP M225dn, MFP M225dw specifications

The HP MFP M225dn and MFP M225dw are compact multifunction printers designed for small to medium-sized businesses looking for efficient printing, copying, and scanning solutions. These models stand out for their robust features and reliable performance, making them ideal for enhancing productivity in any office environment.

A notable feature of the MFP M225dn and MFP M225dw is their print speed, capable of delivering up to 26 pages per minute. This swift performance saves valuable time, especially in busy office settings. Both models come with automatic duplex printing, enabling users to print on both sides of the paper without the need to manually flip the page. This not only reduces paper usage but also contributes to sustainable printing practices.

The MFP M225dn is equipped with a built-in network port, allowing users to connect the printer directly to a wired network. In contrast, the MFP M225dw offers additional flexibility with built-in wireless capabilities, making it easy to print from various devices, including smartphones and tablets. This wireless technology is complemented by features such as Wi-Fi Direct, which allows for seamless printing without the need for a network.

Both models incorporate HP's JetIntelligence technology, which ensures that they produce high-quality prints with sharp text and vivid graphics. This technology also enhances efficiency, allowing these printers to handle higher volumes while using less energy. The HP MFP M225dn and MFP M225dw utilize high-capacity toner cartridges, leading to a lower cost per page, making these printers an economical choice for businesses.

The user-friendly control panel on both printers features a color LCD display, streamlining navigation through various functions such as copying and scanning. With a flatbed scanner and an automatic document feeder, users can easily digitize documents quickly, enhancing workflows and organization.

In summary, the HP MFP M225dn and MFP M225dw are designed to meet the demands of busy work environments. Their combination of speed, reliability, and versatile connectivity options, alongside advanced printing technologies, makes them valuable assets for any office aiming to improve its productivity.
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