HP MFP M225dn, MFP M225dw manual Cannot connect more computers to the wireless product

Page 136

The product does not print after the wireless configuration completes

1.Make sure that the product is turned on and in the ready state.

2.Turn off any third-party firewalls on your computer.

3.Make sure that the wireless network is working correctly.

4.Make sure that your computer is working correctly. If necessary, restart the computer.

5.Verify that you can open the product HP Embedded Web Server from a computer on the network.

The product does not print, and the computer has a third-party firewall installed

1.Update the firewall with the most recent update available from the manufacturer.

2.If programs request firewall access when you install the product or try to print, make sure you allow the programs to run.

3.Temporarily turn off the firewall, and then install the wireless product on the computer. Enable the firewall when you have completed the wireless installation.

The wireless connection does not work after moving the wireless router or product

1.Make sure that the router or product connects to the same network that your computer connects to.

2.Print a configuration page.

3.Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer.

4.If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the product.

Cannot connect more computers to the wireless product

1.Make sure that the other computers are within the wireless range and that no obstacles block the signal. For most networks, the wireless range is within 30 m (100 ft) of the wireless access point.

2.Make sure that the product is turned on and in the ready state.

3.Turn off any third-party firewalls on your computer.

4.Make sure that the wireless network is working correctly.

5.Make sure that your computer is working correctly. If necessary, restart the computer.

The wireless product loses communication when connected to a VPN

●Typically, you cannot connect to a VPN and other networks at the same time.

The network does not appear in the wireless networks list

●Make sure the wireless router is turned on and has power.

●The network might be hidden. However, you can still connect to a hidden network.

126 Chapter 9 Solve problems

ENWW

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Contents LaserJet Pro MFP M225, M226 Page HP LaserJet Pro MFP M225, M226 Copyright and License Trademark CreditsTable of contents Select the paper type Windows Additional print tasks Open HP Utility HP Utility features 100 131 Viii Product introduction Product comparison Scan drivers Supported printFor Windows CF484A C6N22A CF486A CF485A C6N23A ConnectivityMemory Control-panelFax ScanEnvironment Recommended Allowed Product views Product front viewProduct back view Control-panel views M225dn, M225rdn, and M226dn control panelEnww M225dw and M226dw control panel Scan to USB Drive Product hardware setup and software installation Paper trays Supported paper sizes and types Supported paper sizesSupported paper sizes and types Supported paper types TypePaper type Duplex mode How to load paper Load the priority input tray TrayFace-up Load the main input tray Tray Enww 2Tray 2 paper orientation Paper trays Parts, supplies, and accessories Order parts, accessories, and supplies Supplies and accessoriesOrdering Description Part numberReplace the toner cartridge Enww Enww Parts, supplies, and accessories Print How to print Windows Print tasks WindowsPrint tasks Windows Automatically print on both sides Windows Manually print on both sides Windows Print multiple pages per sheet Windows Select the paper type Windows Additional print tasksHow to print OS Print tasks Mac OSAutomatically print on both sides OS Manually print on both sides OSPrint multiple pages per sheet OS Select the paper type OSSet up HP Wireless Direct Printing Wireless Menu Wireless Direct On/OffMobile printing HP ePrint via emailHP ePrint software AirPrintUse walk-up USB printing dw models only Print Documents View and Print Photos Scan to USB DrivePrint Copy Make a copy Copy on both sides automatically Copy on both sides duplexCopy on both sides manually Copy Scan Scan by using the HP Scan software Windows Scan by using the HP Scan software Mac Introduction Set up Scan to E-mail touchscreen models onlyUse the Scan to E-Mail Wizard Windows Set up Scan to E-mail touchscreen models only Click Begin Scan to E-mail Setup. The EWS opens Enww Set up Scan to Network Folder touchscreen models only Use the Scan to Network Folder Setup Wizard WindowsUse a Web browser to open the HP Embedded Web Server EWS Click the New button under Network Folder Configuration Scan to a USB flash drive touchscreen models only Scan to email touchscreen models only Scan to a network folder touchscreen models only Touch the Scan to Network Folder itemScan Fax Before starting Set up to send and receive faxesIdentify the phone connection type Set up the fax Dedicated phone lineShared voice/fax line Shared voice/fax line with an answering machine Enww Configure the fax time, date, and header Product control panel onRun a fax test HP Device ToolboxEnww Fax from the flatbed scanner Send a faxFax from the document feeder Send a fax Send a fax using the HP software Windows Manage the product Use HP Web Services applications touchscreen models only Touch the Enable Web Services buttonChange the product connection type Windows Open the HP Embedded Web Server EWS from the Start menu Tab or section Description Home tab System tabPrint tab Fax tabTab or section Description Scan tab HP Web Services tabNetworking tab Advanced configuration with HP Utility for Mac OS HP Utility featuresOpen HP Utility Menu Description Information And SupportPrinter Settings Fax SettingsScan Settings Menu DescriptionPrinter sharing disclaimer View or change network settings Configure IP network settingsRename the product on a network Enww HP Web Jetadmin Product security features Configure the Sleep/Auto Off After setting Economy settingsPrint with EconoMode System Setup Energy Settings Sleep/Auto Off Wake Events Update the firmware Method one Update the firmware using the control panelEnww Solve problems Customer support Control panel help system touchscreen models only Restore the factory-set defaults Enable or disable the Very Low settings Black Cartridge Very Low Setting Product does not pick up paper Product does not pick up paper or misfeedsProduct picks up multiple sheets of paper Enww Close the document-feeder input tray Jam locations Clear jamsExperiencing frequent or recurring paper jams? Select Cleaning Clear jams in the document feeder Enww Clear jams in the toner-cartridge area Reinsert the toner cartridge Close the top cover Enww Clear jams in the output bin Enww Enww Clear jams in the duplexer Enww Improve print quality Set the paper-type setting for the print jobPrint from a different software program Clean the product Check the toner-cartridge statusInspect the toner cartridge for damage Check the scanner glass for dirt and smudgesCheck other print job settings Check the paper and printing environmentSelect the 600 dpi option HP PCL 6 driver Try a different print driverHP UPD PS driver Check the paper settings Improve copy and scan qualityCheck the scanner glass for dirt and smudges Optimize for text or picturesEdge-to-edge copying Close the document-feeder input tray Solve problems Check the send-fax resolution setting Check the lightness/darkness settingImprove fax image quality Check the scanner glass for dirt or smudgesCheck the Error Correction setting Check the Fit-to-Page setting Send to a different fax machine Check the senders fax machineSolve wired network problems Computer is using the incorrect IP address for the productPoor physical connection Computer is unable to communicate with the productComputer or workstation might be set up incorrectly Product is disabled, or other network settings are incorrectSolve wireless network problems Wireless connectivity checklistCannot connect more computers to the wireless product Network does not appear in the wireless networks listPerform a wireless network diagnostic test Wireless network is not functioningReduce interference on a wireless network Solve fax problems Check the hardware setupFaxes are sending slowly Fax quality is poor Fax cuts off or prints on two pagesIndex Jams Locating Transparencies Index Page CF484-90901* *CF484-90901
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MFP M225dn, MFP M225dw specifications

The HP MFP M225dn and MFP M225dw are compact multifunction printers designed for small to medium-sized businesses looking for efficient printing, copying, and scanning solutions. These models stand out for their robust features and reliable performance, making them ideal for enhancing productivity in any office environment.

A notable feature of the MFP M225dn and MFP M225dw is their print speed, capable of delivering up to 26 pages per minute. This swift performance saves valuable time, especially in busy office settings. Both models come with automatic duplex printing, enabling users to print on both sides of the paper without the need to manually flip the page. This not only reduces paper usage but also contributes to sustainable printing practices.

The MFP M225dn is equipped with a built-in network port, allowing users to connect the printer directly to a wired network. In contrast, the MFP M225dw offers additional flexibility with built-in wireless capabilities, making it easy to print from various devices, including smartphones and tablets. This wireless technology is complemented by features such as Wi-Fi Direct, which allows for seamless printing without the need for a network.

Both models incorporate HP's JetIntelligence technology, which ensures that they produce high-quality prints with sharp text and vivid graphics. This technology also enhances efficiency, allowing these printers to handle higher volumes while using less energy. The HP MFP M225dn and MFP M225dw utilize high-capacity toner cartridges, leading to a lower cost per page, making these printers an economical choice for businesses.

The user-friendly control panel on both printers features a color LCD display, streamlining navigation through various functions such as copying and scanning. With a flatbed scanner and an automatic document feeder, users can easily digitize documents quickly, enhancing workflows and organization.

In summary, the HP MFP M225dn and MFP M225dw are designed to meet the demands of busy work environments. Their combination of speed, reliability, and versatile connectivity options, alongside advanced printing technologies, makes them valuable assets for any office aiming to improve its productivity.
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