HP MFP M225dw, MFP M225dn manual Solve wireless network problems, Wireless connectivity checklist

Page 135

Solve wireless network problems

●Wireless connectivity checklist

●The product does not print after the wireless configuration completes

●The product does not print, and the computer has a third-party firewall installed

●The wireless connection does not work after moving the wireless router or product

●Cannot connect more computers to the wireless product

●The wireless product loses communication when connected to a VPN

●The network does not appear in the wireless networks list

●The wireless network is not functioning

●Perform a wireless network diagnostic test

●Reduce interference on a wireless network

Wireless connectivity checklist

●Verify that the network cable is not connected.

●Verify that the product and the wireless router are turned on and have power. Also make sure that the wireless radio in the product is turned on.

●Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If you are not sure the SSID is correct, run the wireless setup again.

●With secured networks, verify that the security information is correct. If the security information is incorrect, run the wireless setup again.

●If the wireless network is working correctly, try accessing other computers on the wireless network. If the network has Internet access, try connecting to the Internet over a wireless connection.

●Verify that the encryption method (AES or TKIP) is the same for the product as it is for the wireless access point (on networks using WPA security).

●Verify that the product is within the range of the wireless network. For most networks, the product must be within 30 m (100 ft) of the wireless access point (wireless router).

●Verify that obstacles do not block the wireless signal. Remove any large metal objects between the access point and the product. Make sure poles, walls, or support columns containing metal or concrete do not separate the product and wireless access point.

●Verify that the product is located away from electronic devices that might interfere with the wireless signal. Many devices can interfere with the wireless signal including motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

●Verify that the print driver is installed on the computer.

●Verify that you have selected the correct printer port.

●Verify that the computer and product connect to the same wireless network.

●For OS X, verify that the wireless router supports Bonjour.

ENWW

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Contents LaserJet Pro MFP M225, M226 Page HP LaserJet Pro MFP M225, M226 Trademark Credits Copyright and LicenseTable of contents Select the paper type Windows Additional print tasks Open HP Utility HP Utility features 100 131 Viii Product introduction Product comparison Supported print Scan driversFor Windows Control-panel CF484A C6N22A CF486A CF485A C6N23AConnectivity MemoryScan FaxEnvironment Recommended Allowed Product front view Product viewsProduct back view M225dn, M225rdn, and M226dn control panel Control-panel viewsEnww M225dw and M226dw control panel Scan to USB Drive Product hardware setup and software installation Paper trays Supported paper sizes Supported paper sizes and typesSupported paper sizes and types Type Supported paper typesLoad the priority input tray Tray Paper type Duplex mode How to load paperFace-up Load the main input tray Tray Enww 2Tray 2 paper orientation Paper trays Parts, supplies, and accessories Description Part number Order parts, accessories, and suppliesSupplies and accessories OrderingReplace the toner cartridge Enww Enww Parts, supplies, and accessories Print Print tasks Windows How to print WindowsPrint tasks Windows Automatically print on both sides Windows Manually print on both sides Windows Print multiple pages per sheet Windows Additional print tasks Select the paper type WindowsManually print on both sides OS How to print OSPrint tasks Mac OS Automatically print on both sides OSSelect the paper type OS Print multiple pages per sheet OSWireless Menu Wireless Direct On/Off Set up HP Wireless Direct PrintingHP ePrint via email Mobile printingAirPrint HP ePrint softwarePrint Documents View and Print Photos Scan to USB Drive Use walk-up USB printing dw models onlyPrint Copy Make a copy Copy on both sides duplex Copy on both sides automaticallyCopy on both sides manually Copy Scan Scan by using the HP Scan software Windows Scan by using the HP Scan software Mac Set up Scan to E-mail touchscreen models only IntroductionUse the Scan to E-Mail Wizard Windows Set up Scan to E-mail touchscreen models only Click Begin Scan to E-mail Setup. The EWS opens Enww Use the Scan to Network Folder Setup Wizard Windows Set up Scan to Network Folder touchscreen models onlyUse a Web browser to open the HP Embedded Web Server EWS Click the New button under Network Folder Configuration Scan to a USB flash drive touchscreen models only Scan to email touchscreen models only Touch the Scan to Network Folder item Scan to a network folder touchscreen models onlyScan Fax Set up to send and receive faxes Before startingIdentify the phone connection type Dedicated phone line Set up the faxShared voice/fax line Shared voice/fax line with an answering machine Enww Product control panel on Configure the fax time, date, and headerHP Device Toolbox Run a fax testEnww Send a fax Fax from the flatbed scannerFax from the document feeder Send a fax Send a fax using the HP software Windows Manage the product Touch the Enable Web Services button Use HP Web Services applications touchscreen models onlyChange the product connection type Windows Open the HP Embedded Web Server EWS from the Start menu Fax tab Tab or section Description Home tabSystem tab Print tabHP Web Services tab Tab or section Description Scan tabNetworking tab Menu Description Information And Support Advanced configuration with HP Utility for Mac OSHP Utility features Open HP UtilityMenu Description Printer SettingsFax Settings Scan SettingsConfigure IP network settings Printer sharing disclaimer View or change network settingsRename the product on a network Enww HP Web Jetadmin Product security features Economy settings Configure the Sleep/Auto Off After settingPrint with EconoMode System Setup Energy Settings Sleep/Auto Off Wake Events Method one Update the firmware using the control panel Update the firmwareEnww Solve problems Customer support Control panel help system touchscreen models only Restore the factory-set defaults Enable or disable the Very Low settings Black Cartridge Very Low Setting Product does not pick up paper or misfeeds Product does not pick up paperProduct picks up multiple sheets of paper Enww Close the document-feeder input tray Clear jams Jam locationsExperiencing frequent or recurring paper jams? Select Cleaning Clear jams in the document feeder Enww Clear jams in the toner-cartridge area Reinsert the toner cartridge Close the top cover Enww Clear jams in the output bin Enww Enww Clear jams in the duplexer Enww Set the paper-type setting for the print job Improve print qualityPrint from a different software program Check the toner-cartridge status Clean the productCheck the scanner glass for dirt and smudges Inspect the toner cartridge for damageCheck the paper and printing environment Check other print job settingsSelect the 600 dpi option Try a different print driver HP PCL 6 driverHP UPD PS driver Optimize for text or pictures Check the paper settingsImprove copy and scan quality Check the scanner glass for dirt and smudgesEdge-to-edge copying Close the document-feeder input tray Solve problems Check the scanner glass for dirt or smudges Check the send-fax resolution settingCheck the lightness/darkness setting Improve fax image qualityCheck the Error Correction setting Check the Fit-to-Page setting Check the senders fax machine Send to a different fax machineComputer is unable to communicate with the product Solve wired network problemsComputer is using the incorrect IP address for the product Poor physical connectionProduct is disabled, or other network settings are incorrect Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsNetwork does not appear in the wireless networks list Cannot connect more computers to the wireless productWireless network is not functioning Perform a wireless network diagnostic testReduce interference on a wireless network Check the hardware setup Solve fax problemsFaxes are sending slowly Fax cuts off or prints on two pages Fax quality is poorIndex Jams Locating Transparencies Index Page CF484-90901* *CF484-90901
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MFP M225dn, MFP M225dw specifications

The HP MFP M225dn and MFP M225dw are compact multifunction printers designed for small to medium-sized businesses looking for efficient printing, copying, and scanning solutions. These models stand out for their robust features and reliable performance, making them ideal for enhancing productivity in any office environment.

A notable feature of the MFP M225dn and MFP M225dw is their print speed, capable of delivering up to 26 pages per minute. This swift performance saves valuable time, especially in busy office settings. Both models come with automatic duplex printing, enabling users to print on both sides of the paper without the need to manually flip the page. This not only reduces paper usage but also contributes to sustainable printing practices.

The MFP M225dn is equipped with a built-in network port, allowing users to connect the printer directly to a wired network. In contrast, the MFP M225dw offers additional flexibility with built-in wireless capabilities, making it easy to print from various devices, including smartphones and tablets. This wireless technology is complemented by features such as Wi-Fi Direct, which allows for seamless printing without the need for a network.

Both models incorporate HP's JetIntelligence technology, which ensures that they produce high-quality prints with sharp text and vivid graphics. This technology also enhances efficiency, allowing these printers to handle higher volumes while using less energy. The HP MFP M225dn and MFP M225dw utilize high-capacity toner cartridges, leading to a lower cost per page, making these printers an economical choice for businesses.

The user-friendly control panel on both printers features a color LCD display, streamlining navigation through various functions such as copying and scanning. With a flatbed scanner and an automatic document feeder, users can easily digitize documents quickly, enhancing workflows and organization.

In summary, the HP MFP M225dn and MFP M225dw are designed to meet the demands of busy work environments. Their combination of speed, reliability, and versatile connectivity options, alongside advanced printing technologies, makes them valuable assets for any office aiming to improve its productivity.
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