GE 8500 Series Before You Call For Service…, Unit is unplugged, Air filter is dirty

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Before You Call For Service…

GEAppliances.com

Safety

Troubleshooting Tips

Problem

Zoneline does not start

Zoneline does not cool or heat as it should

Burning odor at the start

of heating operation

The air is not always cool or hot during operation

The air does not feel warm enough during heating operation

Possible Causes

The unit is unplugged.

The fuse is blown/circuit breaker is tripped.

The unit is waiting for the compressor overload protector to reset.

Power failure.

Indoor airflow is restricted.

Outdoor airflow is restricted or recirculated.

The air filter is dirty.

The room may have been hot or cold.

Outdoor air is entering the room.

Dust is on the surface of the heating element.

The heat pump is not producing hot air.

The fan switch may be set at continuous fan.

The heat pump alone produces air that feels cooler than desired.

What To Do

Make sure the Zoneline plug is pushed completely into the outlet.

Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.

This is normal. The Zoneline will start again after it resets.

There is a protective time delay (up to 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal heating or cooling for 3 minutes after it is turned back on.

Make sure there are no curtains, blinds or furniture blocking the air discharge grille or the return air grille.

Make sure the architectural louver is not restricted.

This can cause the unit to cycle off due to the compressor overload.

Outdoor grille must have a minimum of 65% free area. Non-GE grilles may be too restrictive for proper performance. Consult your salesperson for assistance.

Change the filter at least every 30 days.

See the Care and Cleaning–Air Filters section.

When the Zoneline is first turned on you need to allow time for the room to cool down or warm up.

Set the vent control to the CLOSE position.

This can cause a “burning” odor at the beginning of the heating operation. This odor should quickly fade.

This is normal. The heat pump will produce warm air but not as hot as air produced when the higher-cost electric heat is used.

This causes the fan to blow room temperature air even when the compressor or heater cycles off. The continuous air movement provides better overall temperature control.

Use the Electric Heat Option. This turns off the heat pump and warms with electric heat only.

NOTE: Use of this option will result in increased energy consumption.

Instructions Operating Instructions

Care and Cleaning

Troubleshooting Tips

Consumer Support

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Contents Model # Serial # WarrantyAir Filters PreparationSafety Precautions All Electric Heat Heat pump models only Controls-dip switchesControls-Dip Switches TroubleshootingFreeze Sentinel Requires room air sensor kit-RAVRMS Constant on FanOccupancy Sensor Field Supplied DuctGEAppliances.com Temperature Limiting Requires room air sensor kit-RAVRMSTemperature limiting during Cool mode Also be connected to the remote thermostat Controls-terminal connectionsControls-Terminal Connections Room Air Sensor Requires room air sensor kit RavrmsDoor Sensor Obtained locally Central Desk ControlRemote Thermostat Motion Sensor Obtained locallyAbout Heat Pumps on some models Other features of your ZonelineOn/Off Switch Ventilation ControlAir Filters Care and cleaningDrain Base PanInstallation For 230/208 Volt Cord Connections only Recommended branch circuit wire sizesImportant Connection of a 265V AC product For 230/208 Volt Direct Connect Applications onlyRemove Junction BOX Cover Attach ConduitPower Connection Chart Make Wire Lead Connections Inside the Junction BOXElectronic Thermostat Required AccessoriesZoneline Components Model TypeTop View Typical Utility Closet and DimensionsUtility Closet Connection Locations Unit-mounted filter with a field-supplied return Air grille and access door/panelOption Build and Install the Zoneline Base Platform 390 415 440 465 490 435 485 535 Install the DrainsDuctwork 000 BTU 12,000 BTU 18,000 BTUUnit to the Case Install and Connect the CaseInstall and Ground Unit to the Case Adjust all four leveling legs until the case is levelConnect the TOP Duct Maximum Wiring Length for Thermostat Connection to the UnitMake Unit Electrical Connections Servicing Connect PowerFinal Check Air filter is dirty Before You Call For Service…Power failure Indoor airflow is restricted Unit is unpluggedCompressor. You may also hear a fan noise stop and start Minute delayThings that are normal Normal Operating SoundsGEAppliances.com Page Model number Vertical Zoneline WarrantyFor The Period GE Will Replace What GE Will Not CoverReal Life Design Studio Schedule ServiceParts and Accessories Consumer Support GE Appliances Website

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