SHR-4080P USER’S MANUAL
6Troubleshooting(FAQ)
1.The system power is dead and LED in front of the system does not operate at all.
-Please check the power connection.
-Check the power voltage.
-If all your efforts like above end up with nothing, check or exchange the power supply.
2.Video data remains in the system but some channels displays no video data but turns all blue.
-Check the image of the camera connected to the system. Improper input of cam- era input may cause this symptom.
-Check the camera power supply.
-Sometimes, you see this symptom when the video data is connected with multi- systems and the video signal from the video data distributor in use feels weak. If it’s the case, you shall connect the camera images with
3.The REC button in front has no effect on turning on REC LED or recording process.
-Please check the HDD space.
-Please check the Record Mode setup in MENU. It should be Off.
4.All the front LEDs are in operation but the monitor remains black.
-Video out may come out differently with the connected monitor. In short, Video Out is set to Composite Output but connected to VGA Input Monitor or vice versa. Then, keep pressing both the "MODE" button and the "0" button on the left for 5 seconds until LED lights on in the order of 1❖2❖3❖4❖5 to change the Video Out output mode.
5.The front LED blinks and the logo screen repeatedly appears.
-This symptom may be resulted from failure of HDD connection inside SHR- 4080P DVR. Take off the cover and check HDD connection status. If HDD con- nection has no problem, please consult with the shop where you bought SHR- 4080P DVR.
6.You cannot enter MENU by forgotten password.
-If you forget the password, you shall reset
7.The channel button does not operate in Live.
-If the current screen is Event Monitoring, the channel button does not operate. Then, press the Alarm button to terminate the current screen and select a chan- nel.
8.The cursor cannot reach Start during Calendar Search.
-Please check both the channel and the date for play are left checked. Both shall be checked for play with Start. The cursor cannot reach the unrecorded date.
9.Alarm, once issued, keeps being issued though you press the front Alarm button for cancellation.
-Press the front Menu button to cancel Alarm as follows.
1)To cancel Event Monitoring Screen : Monitoring❖ Event Monitoring Duration Off
2)To cancel Buzzer : Event Record❖ Alarm (Motion Detection/Video Loss)❖
3)To cancel Event : Event Record❖ Alarm (Motion Detection/Video Loss)❖ State Off.
10.Pressing the PTZ button in Live receives no response.
-Check the Protocol and other setup values through Menu❖ Camera❖ PTZ Device match with the PTZ camera.
11.When you connect several IEEE1394 armored HDDs to
-It requires time to recognize several armored HDDs. Please try again in a few minutes. If retrial makes no improvement, HDD could be abnormal. Please exchange the HDD.
12.You cannot connect to
-Check if 3 Smart Viewer users are in connection with
-Check the Network setup of
-Check Network cable connection.
13.Smart Viewer in operation is disconnected.
-If you change time, network setup, HDD format, Default Setup, or HDD attach- ment or detachment for
-Check network connection. Smart Viewer, if disconnected from Network, will try reconnection up to 5 times. If it remains unconnected after 5 time trial, it will automatically give up connection.
14.The Audio icon of Smart Viewer is left inactivated in the Live mode. Setting Audio to On in the Camera menu of
-If your PC has no Audio driver or has some problem with Audio play of an Audio driver, the Audio icon will be inactivated. Please check Audio driver installation status.