Problem | Cause | Action |
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The thaw function | The oven may not work, too much | Put one cup of water in a |
does not work. | food is being cooked, or improper | |
| cookware is being used. | and run the microwave |
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| for |
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| whether the water is heated. |
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| Reduce the amount of food |
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| and start the function again. |
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| Use a cooking container with |
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| a flat bottom. |
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The interior light is | The door has been left open for a | The interior light may |
dim or does not turn | long time. | automatically turn off when |
on. |
| the Eco function operates. |
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| Close and reopen the door or |
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| press the Cancel button. |
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| The interior light is covered by | Clean the inside of the oven |
| foreign matter. | and check again. |
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A beeping sound | If the Auto Cook function is being | After turning over the food, |
occurs during cooking. | used, this beeping sound means it's | press the START/+30s button |
| time to turn over the food during | again to restart operation. |
| thawing. |
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The oven is not level. | The oven is installed on an uneven | Make sure the oven is |
| surface. | installed on flat, stable |
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| surface. |
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There are sparks | Metal containers are used during the | Do not use metal containers. |
during cooking. | oven/thawing functions. |
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When power is | The door is not properly closed. | Close the door and check |
connected, the oven |
| again. |
immediately starts to |
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work. |
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There is electricity | The power or power socket is not | Make sure the power and |
coming from the oven. | properly grounded. | power socket are properly |
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| grounded. |
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There is water | There may be water or steam in | Let the oven cool and then |
dripping. | some cases depending on the food. | wipe with a dry dish towel. |
| This is not an oven malfunction. |
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There is steam through | There may be water or steam in | Let the oven cool and then |
a crack in the door. | some cases depending on the food. | wipe with a dry dish towel. |
| This is not an oven malfunction. |
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There is water left in | There may be water or steam in | Let the oven cool and then |
the oven. | some cases depending on the food. | wipe with a dry dish towel. |
| This is not an oven malfunction. |
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