Problem | Cause | Action |
|
|
|
Smoke comes out | During initial operation, smoke may | This is not a malfunction, |
during preheating. | come from the heating elements | and if you run the oven |
| when you first use the oven. | times, it should stop. |
|
|
|
| Food is on the heating elements. | Let the oven cool and then |
|
| remove the food from the |
|
| heating elements. |
|
|
|
There is a burning or | Plastic or non | Use glass cookware suitable |
plastic smell when | cookware is used. | for high temperatures. |
using the oven. |
|
|
|
|
|
There is a bad smell | Food residue or plastic has melted | Use the steam function and |
coming from inside the | and stuck to the interior. | then wipe with a dry cloth. |
oven. |
| You can put a lemon slice |
|
| inside and run the oven to |
|
| remove the odour more |
|
| quickly. |
|
|
|
The oven does not | The oven door is frequently opened | Do not frequently open |
cook properly. | during cooking. | the door unless you are |
|
| cooking things that need |
|
| to be turned. If you open |
|
| the door often, the interior |
|
| temperature will be lowered |
|
| and this may affect the |
|
| results of your cooking. |
|
|
|
| The oven controls are not correctly | Correctly set the oven |
| set. | controls and try again. |
|
|
|
| The grill or other accessories are not | Correctly insert the |
| correctly inserted. | accessories. |
|
|
|
| The wrong type or size of cookware | Reset the oven controls or |
| is used. | use suitable cookware with |
|
| flat bottoms. |
|
|
|
NOTE |
|
|
If the above guidelines do not enable you to | Please have the following information read; | |
solve the problem, then contact your local | • The model and serial numbers, normally | |
SAMSUNG customer service centre. | printed on the rear of the oven | |
| • Your warranty details | |
| • A clear description of the problem | |
| Then contact your local dealer or SAMSUNG | |
| aftersales service. | |
|
| English 73 |