Samsung WF338AAB/XAA manual Information Codes

INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your Washer.

CODE SYMBOL	MEANING	SOLUTION
	Unbalanced load prevented your	Redistribute the load, press the Start/Pause
	Washer from spinning.	Button.
	Door is unlocked when Washer is	Press the Power button to turn off your Washer,
	running.	then restart the cycle. If the code reappears, call
		for service.
	Door is open when Washer is	Close the door tightly and restart the cycle.
	running.	If the code reappears, call for service.
	Your Washer failed to lock the	Close the door tightly and restart the cycle.
	door.	If the code reappears, call for service.
	Water temperature control	Call for service.
	problem.
	(Heater Control problem)
	Your Washer has tried to fill but	Call for service.
	has not reached the proper water
	level.
	The door will not unlock.	Make sure the door is firmly closed.
		Push the Power button to turn off your Washer,
		then turn it on again. If the code reappears, call
		for service.
	Motor not running properly.	Restart the cycle pressing the Start/Pause
		Button. If the code reappears, call for service.
	Your washer is not draining.	Before calling for service, check the following.
	It can also mean that the unit	1. Clean the filter. (see page 19)
	senses a small clog while draining.	or
		1. Turn off the unit for 10 seconds and then turn
		it on again.
		2. Select only the Spin Cycle.
		3. Press the Start/Pause to drain the water.
		If it still does not drain, call for service.
	Your Washer has tried to fill but	Make sure the water faucets are open all the
	was unsuccessful.	way. Check for kinked hoses.
		Check the inlet screens on the fill hoses.
	The hot/cold water hose	Please connect the hot/cold water hose
	connection is not correct.	connection correctly.
	Problem with control.	Call for service.
	Electric service was lost when	Restart the cycle by pressing the Start/Pause
	Washer was running.	Button.
	A fault is detected in the water	Call for service
	level sensor.

Troubleshooting _23

05 Troubleshooting

WF338AA-02562A-06_EN.indd 23

2009-12-22 ¿ÀÀü 11:07:54