Heath Zenith BL-1800 manual Troubleshooting Guide, No Service Parts Available for this Product

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TROUBLESHOOTING GUIDE

SYMPTOM

 

POSSIBLE CAUSE

 

 

 

 

 

Lights will not come

1. Light switch is turned off.

on.

 

 

2. Flood light

is

loose or

 

 

 

 

burned out.

 

 

 

 

 

3.

Fuse is blown or circuit breaker

 

 

 

 

is turned off.

 

 

 

 

 

4.

Daylight turn-off is in effect (re-

 

 

 

 

check after dark).

 

 

 

 

5.

Incorrect circuit wiring, if this is a

 

 

 

 

new installation.

 

 

 

 

6.

Re-aim the sensor to cover de-

 

 

 

 

sired area.

 

 

Lights

come

on

1. Light control may be installed in

in daylight.

 

 

a relatively dark location.

 

 

 

2.

Light control is in Test .

 

 

 

 

(Set control switch to an

 

 

 

 

ON-TIME position).

 

Lights

come

on

1. Light control

may

be sensing

for no

apparent

 

small animals or automobile traf-

reason.

 

 

 

fic (re-aim sensor).

 

 

 

 

2.

Sensitivity is set too high.(Reduce

 

 

 

 

sensitivity.)

 

 

 

 

 

 

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

Lights stay on

1. A flood lamp is positioned too close to

continuously.

 

the sensor or pointed at nearby objects

 

 

that cause heat to trigger the sensor.

 

 

(Reposition the lamp away from the

 

 

sensor or nearby objects).

 

2.

Light control is pointed toward a heat

 

 

source like an air vent, dryer vent, or

 

 

brightly-painted heat-reflective sur-

 

 

face. (Reposition sensor).

 

3.

Light control is in Manual Mode.(Switch

 

 

to Auto.)

Lights flash on

1. Heat or light from the lamps may be

and off.

 

turning the light control on and off.

 

 

(Reposition the lamps away from the

 

 

sensor).

 

2. Heat being reflected from other objects

 

 

may be affecting the sensor. (Reposi-

 

 

tion sensor).

 

3. Light control is in the Test mode and

 

 

warming up.(Flashing is normal under

 

 

these conditions).

 

4. Light may be leaking through the flood-

 

 

lampreflectors.(Replace the lamps with

 

 

new high quality PAR 38 lamps).

 

 

 

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance before returning

product to store.

If you experience a problem, follow this guide.You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC, P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.

No Service Parts Available for this Product

TWO YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of two years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for incon- venience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential dam- ages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.

598-1321-01

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Contents Features Mode Switching SummaryOperation Model BL-1800Installation Wire the Light ControlEave Mount Wall Mount Black to White to Black WhiteGasketTest and Adjustment SpecificationsTurn on the circuit breaker and light switch Aim Sensor Down for Short Coverage Higher for LongNo Service Parts Available for this Product Troubleshooting GuideSymptom Possible Cause Funcionamiento Modelo BL-1800Características RequisitosMontaje en pared Montaje en alero InstalacionBlanco a Negro a Prueba Y Ajuste EspecificacionesPrenda el cortacircuitos y el interruptor de luz Parte de abajo del detector Evite apuntar el control haciaGuia DE Investigacion DE Averias Servicio TécnicoNo hay piezas de servicio disponibles para este producto Garantía Limitada a 2 AñosRésumé du mode de commutation FonctionnementModèle BL-1800 CaractéristiquesMontage sous Montage mural Avant-toit BlancGarniture Blanc Noir De jointEssais ET Réglages Fiche TechniqueBas du détecteur Éviter de pointer l’appareilService Technique Guide DE DépannageAucune pièce de rechange n’est disponible pour ce produit Symptôme Cause Possible