13 HDD/SSDTroubleshooting | Toshiba L500D manual

2TroubleshootingProcedures

2.13 HDD/SSDTroubleshooting

Figure2-12HDDtroubleshootingprocess

SATELLITEL500D/PROL500DMAINTENANCEMANUAL34

Image 70

Toshiba L500D manual 13 HDD/SSDTroubleshooting, 12HDDtroubleshootingprocess

Contents

Disclaimer CopyrightTrademarks Safetyprecautions Preface ReadOnlyMemoryROM ThemanualisdividedintothefollowingpartsAcronyms Keys Userinput KeyoperationThedisplay TableofContents TestsandDiagnostics WLANCard Motherboard RemovingtheUSBBoard InstallingtheUSBBoard RemovingtheCMOSBoardandMIC InstallingtheCMOSBoardandMICRemovingtheBluetoothcard InstallingtheBluetoothcard 26 ReapplyShinetsu7726greaseonthethermalmoduleand AppendixD AppendixBAppendixC AppendixE HardwareOverview Contents Tables Quick/Normal Charging TimePage Features BatteryPack ExternalMonitorPort PointingDeviceUniversalSerialBusUSBPorts SATELLITEL500DMAINTENANCEMANUAL ExpressCardSlot HeadphonesJackESATA/USBcombo BridgeMediaSlot SATELLITEL500DMAINTENANCEMANUAL BluetoothBTO Lanbto Modem/LANcard CardBuscard 1AIDPartsDescriptionPlacementPartA SATELLITEL500DMAINTENANCEMANUAL Biosromeeprom WirelessLANon/offbutton SATELLITEL500DMAINTENANCEMANUAL 2.5-inchHDD 2SATAHDD 3DVDSuperMultiDrive DVDSuperMultiDriveSpecifications DVDSuperMulti+-RDoubleLayer PowerSupply SATELLITEL500DMAINTENANCEMANUAL BatteryCharge MainBatteryBatteryChargingControl Batteries RTCBattery TroubleshootingProcedures Page Contents Tables TroubleshootingIntroduction TroubleshootingFlowchart 4A56 1Troubleshootingflowchart2/2 SATELLITEL500D/PROL500DMAINTENANCEMANUAL7 SATELLITEL500D/PROL500DMAINTENANCEMANUAL8 PowerSupplyTroubleshooting A R T Procedure1 PowerStatusCheck DC-INLED Procedure2 Adaptor/batteryreplacement DC-INLED ACpowercord ACadaptorcord System Adaptor Board Battery Procedure3 Powersupplyconnectioncheck Procedure4 Diagnosticcheck Procedure5 Replacementcheck DisplayTroubleshooting A R T Procedure1 Externaldisplaycheck Procedure2 Diagnosticcheck Procedure3 Connectorandreplacementcheck KeyboardTroubleshooting A R T Procedure1 Externalkeyboardcheck Iftheproblemstillexists,performCheck3 6ExternalUSBDevicesTroubleshooting N n e c tio n 5ExternalUSBdevicetroubleshootingprocess Procedure1 Externaldeviceandconnectioncheck Procedure2 Replacesystemboard 7TouchPadTroubleshooting 6Touchpadtroubleshootingprocess Procedure1 TouchPadconnectioncheck Procedure2 TouchPadreplacementcheck 8SpeakerTroubleshooting 7Speakertroubleshootingprocess Procedure3 Connectioncheck Procedure1 AudiosourcetestProcedure2 Earphonetest Procedure4 Replacementcheck WirelessLANTroubleshooting Start Procedure1 Diagnostictest Procedure2 Connectorandreplacementcheck CameraTroubleshooting 9Cameratroubleshootingprocess SATELLITEL500D/PROL500DMAINTENANCEMANUAL29 BluetoothTroubleshooting 10Bluetoothtroubleshootingprocess SATELLITEL500D/PROL500DMAINTENANCEMANUAL31 12 3in1cardTroubleshooting Procedure1 3in1cardtest Procedure2 3in1Cardsocketcheck 13 HDD/SSDTroubleshooting 12HDDtroubleshootingprocess SATELLITEL500D/PROL500DMAINTENANCEMANUAL35 14CRTTroubleshooting A R T Procedure1 CRTconnectioncheck Procedure2 CRTsetcheck 15LANTroubleshooting 14LANtroubleshootingprocess Procedure2 LANconnectioncheck Procedure1LANDiagnostictestProcedure3 LANsetcheck 16MICTroubleshooting 17ButtonTroubleshooting SATELLITEL500D/PROL500DMAINTENANCEMANUAL42 Procedure2 Replacementcheck ModemTroubleshooting 17Modemtroubleshootingprocess Procedure2 Modemcardconnectioncheck Procedure1 TelephonelineconnectioncheckProcedure3 Modemreplacementcheck ExpresscardTroubleshooting A R T Procedure1 Expresscardtest Procedure2 Expresscardsocketreplacementcheck HDMITroubleshooting 19HDMItroubleshootingprocess Procedure1 HDMIconnectioncheck Procedure2 HDMIsetcheck 21E-SATATroubleshooting Start Procedure2 WindowsApplicationcheck Procedure1 E-SATAdevicecheckProcedure3 Connectionandreplacementcheck OpticalDriveTroubleshooting 21Opticaldrivetroubleshootingprocess Procedure2 Drivecleaningcheck Procedure1 AudioCDcheckProcedure3 Softwarecheck Procedure4 Connectioncheckandreplacementcheck TestsandDiagnostics TestsandDiagnostics 1TheDiagnosticTest Memorycheck Thetestlistisasthefollowing 2ExecutingtheDiagnosticTestTestsandDiagnostics AudiosoundTEST Tests and Diagnostics Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays ItwillskipthisprocessifNkeypressed ThisItemwillshowtheunitconfiguration.Itincludes DisplayConfigurationTests and Diagnostics Thescreenshoulddisplayasbelow 5FanON/OFFTest 4AudiosoundtestBuffaloonlyhaveonespeaker,noneedtestLeft/RightSpeaker Proceduresforthistest 6MainBatteryChargeTest 7FDDTest Satellite L500D / Pro L500D Series Maintenance Manual Memorycheck 9KeyboardTest KUK,forEurope 3TestsandDiagnostics Japankeyboard 10MousePadTest SwapButtonsLeft/Right 11LCDPixelsModeTest VGAMode 12MagneticSwitchTestFollowbelowstepstorunthistest ClosetheLCDcover OpentheLCD Tests and Diagnostics 13LANTest SatelliteL500D/ProL500DSeriesMaintenanceManual Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays 14RTCTest 15BUTTONTEST ThetoolforfivebuttonsSKU,theScreenwoulddisplayasbelow 161stHDDTest BUTTONDMute TestsandDiagnostics Tests and Diagnostics 17ReadDMI Figurebelowwillbedisplayed 18WriteDMI WriteOMEstring WriteVersion WriteSerial WriteProduct TestsandDiagnostics Tests and Diagnostics ReplacementProcedures 4ReplacementProcedures 4ReplacementProcedures RemovingtheLCDBezelAssembly InstallingtheLCDbezel Figures 4ReplacementProcedures General LogicUpperAssemblyand4.11 ThermalFan ForremovingtheMotherboard First,removepartsfrom4.6 SafetyPrecautions SatelliteL500DMaintenanceManual BeforeYouBegin AssemblyProcedures DisassemblyProceduresAfterinstallingaFRU,makesurethattheFRUandlaptopworknormally ToolsandEquipment ScrewTighteningTorque ColorsofScrewShanks SymbolsofScrewsontheLaptopBodySymbolexamples 6mmbindscrew 12mmbindscrew B12 5mmstud Battery RemovingtheBatteryPack Installthebatterypackaccordingtothefollowingprocedures InstallingtheBatteryPackSlideinthebatterylockswitchtothelockposition HDD 3RemovingtheHDDplate InstallingtheHDD SecurethemainHDDdoorbytighteningoneM2.5x5screw Memory RemovingtheOptionalMemory Spreadoutthetwomemorylocklatchessothatthememorypopsup 5RemovingtheRAMfromthelaptop InstallingtheOptionalMemory ODD RemovingtheODDBayModule SatelliteL500DMaintenanceManual InstallingtheODDBayModule DisassemblingtheODDDrive AssemblingtheODDDrive KeyboardCoverandKeyboard RemovingtheKeyboardCoverandKeyboard RemovefourM2x3screws M2x3*4 9Removingscrewsfromthekeyboard InstallingthekeyboardCoverandKeyboard SecurethekeyboardwithfourM2x3screws WLANCard InstallingtheWLANCardRemovingtheWLANCard AttachthetwoantennastotheWLANcard LogicUpperAssembly RemovingtheLogicUpperAssembly Turntothefrontandremovesix2.5x8screws M2.5x8*6 13Removingsixscrewsfromunderthekeyboard Liftupthelogicupperassembly InstallingtheLogicUpperAssembly RemovingthePowerBoard PowerBoardInstallingthepowerswitchboard Removingthetouchpadbuttonboardandbracket TouchPadButtonBoardandBracketRemovethreeM2x6screwsfromthetouchpadbuttonboard InstallingtheTouchPadButtonBoardandBracket 17Removingthetouchpadbracket ThermalFan InstallingtheThermalFanRemovingtheThermalFan Attachthecabletothemotherboard RemovingtheMotherboard RemovethemotherboardaccordingtothefollowingproceduresMotherboard M2.5x5*1 20RemovingtheDCINconnectorandcable Removethemotherboardfromthelogiclowerassembly 21Pickingupthemotherboard Installthemotherboardaccordingtothefollowingprocedures InstallingtheMotherboardSeatthemotherboarddowninthelowerlogicassembly 23InstallingtheDCINconnector ThermalModuleandVGABoardOptional RemovingtheThermalModuleandVGABoard Removethethermalmodulefromthemotherboard 24RemovingtheThermalModule 25RemovingtheVGABoard InstallingtheVGABoardandThermalModule ThermalGrease Thermalpad RemovingtheCPU 14 CPUWhenremovingtheCPU,keepthefollowinginmind InstallingtheCPU ModemCard InstallingtheModemCardRemovingtheModemCard Speakers RemovingtheSpeakers InstallingtheSpeakers Removethedisplayassembly DisplayAssemblyRemovingtheDisplayAssembly M2.5x5*6 InstallingtheDisplayAssembly LCDBezelAssembly RemovingtheLCDBezelAssembly 32Takingoutthehingewall InstallingtheLCDbezel SeattheLCDbezelassemblyinthecorrectposition 35Pressingthebezelhingewall PresstheleftandrightsideofthebezelasshowninFigure4.37 SecureittothedisplayassemblywithfourM2.5x5screwsPressthebezelupsidehooksasshowninFigure4.38 LCDModuleandInverterBoard RemovingtheLCDModuleandInverterBoard LifttheLCDmoduleoutoftheLCDcoverassembly M2x3*6 40RemovingtheLCDModulefromtheLCDcoverassembly 41RemovingtheLCDHingeAssembly RemovethetapeandLVDScableconnector.ThendetachtheLVDScable 42RemovingtheLVDScable InstallingtheLCDModuleandInverterBoard Installtheinverterboardaccordingtothefollowingprocedures 44RemovingtheLCDModulefromtheLCDcoverassembly CMOSBoardandMIC LifttheMICcablefromtheLCDcoverassemblyInstallingtheCMOSBoardandMIC RemovingtheCMOSBoardandMIC USBBoard InstallingtheUSBBoardRemovingtheUSBBoard RemovingtheBluetoothcard BluetoothCardRemovethecardfromthelogiclowerassembly InstallingtheBluetoothcard PrecautionsforhandlingtheLCDmodule AppendixA HandlingtheLCDModule SATELLITEL500D/PROL500DSERIESMAINTENANCEMANUAL DonotdisassembletheLCDmodule.Disassemblycancausemalfunctions SystemBoardTopView FigureB-1SystemBoardLayoutTop SystemBoardBottomView FigureB-2SystemBoardLayoutBottom TableB-1SystemBoardICstopandbottom Lock G Enerator SLG8SP626VTR Jesata TableC-1FANI/Fpinassignments3-pin SystemBoard JfanTableC-2LVDSI/Fpinassignments40-pin JFP TableC-5FingerPrinterConnectorpinassignments4-pinJcrt TableC-3CRTpinassignments15-pin TableC-6HDDI/Fpinassignments22-pin JhddJodd TableC-7SATAODDI/Fpinassignments14-pin JBT TableC-9BluetoothConnectorpinassignments10-pinTableC-10InternalCameraConnectorpinassignments5-pin Jcam TableC-11WLANConnectorpinassignments52-pin Jwlan Jexp TableC-12NewCardConnectorpinassignments26-pinTableC-13LANConnectorpinassignments14-pin Jlan Jusbb TableC-14USB/BConnectorpinassignments12-pinTableC-15SODIMMI/Fpinassignments200-PIN1/4 TableC-15SODIMMI/Fpinassignments200-PIN2/4 TableC-15SODIMMI/Fpinassignments200-PIN3/4 A10/AP Jline TableC-16HEADPHONEConnectorpinassignments6-pinTableC-15SODIMMI/Fpinassignments200-PIN4/4 Jmic TableC-17InternalMicrophoneConnectorpinassignments2-pinTableC-18KeyboardConnectorpinassignments34-pin 18 JKB1 Jread TableC-19CARDREADERconnectorpinassignments21-pinTableC-20VGA/BConnectorpinassignments200-PIN1/4 Jmxm TableC-20VGA/BConnectorpinassignments200-PIN2/4 TableC-20VGA/BConnectorpinassignments200-PIN3/4 101 103 105 107 109 111 TableC-20VGA/BConnectorpinassignments200-PIN4/4 TableC-23Power/Bconnectorpinassignments10-pin TableC-21EXMICconnectorpinassignments6-pinTableC-22SPKconnectorpinassignments4-pin Jspk Jmdc TableC-24MDCconnectorpinassignments12-pinTableC-25CardBusconnectorpinassignments68-pin Jpcm S1IOWR# AppendixD KeyboardScan/CharacterCodes TableD-1Scancodesset1andset21/4 TableD-1Scancodesset1andset22/4 TableD-1Scancodesset1andset23/4 Cap Keytop Code set Make Break TableD-1Scancodesset1andset24/4 Set E0 AA E0 B6 E0 2A E0 E0 F0 TableD-2ScancodeswithleftShiftkeyWith left Shift E0 12 E0 TableD-3ScancodesinNumlockmode TableD-4ScancodeswithFnkey TableD-5Scancodesinoverlaymode TableD-7No.126keyscancode Thiskeygeneratesonlymakecodes AppendixE KeyLayout Thai TI Keyboard Korean KO Keyboard United Kingdom UK Keyboard US International UI Keyboard Hebrew HB Keyboard Danish DM Keyboard Swiss SW Keyboard Arabic are Keyboard Czech CZ Keyboard Page Italian IT Keyboard French FR Keyboard German GR Keyboard Greek GK Keyboard Hungarian HG Keyboard Spanish SP Keyboard Turkish TR Keyboard Turkish F TR-F Keyboard Swedish SD Keyboard Belgian be Keyboard Yugoslavian YU Keyboard Norwegian NW Keyboard Scandinavian ND Keyboard Page Japanese JP Keyboard AppendixF SeriesScrewTorqueListKSWAA/KSWAE TableF-1SeriesScrewTorqueList Manual AppendixG Reliability