5ExternalUSBdevicetroubleshootingprocess | Toshiba L500D instruction

2TroubleshootingProcedures

Figure2-5ExternalUSBdevicetroubleshootingprocess

SATELLITEL500D/PROL500DMAINTENANCEMANUAL20

Image 56

Toshiba L500D manual 5ExternalUSBdevicetroubleshootingprocess

Contents

Trademarks CopyrightDisclaimer Safetyprecautions Preface Themanualisdividedintothefollowingparts AcronymsReadOnlyMemoryROM Keys Thedisplay KeyoperationUserinput TableofContents TestsandDiagnostics WLANCard Motherboard RemovingtheBluetoothcard InstallingtheBluetoothcard RemovingtheCMOSBoardandMIC InstallingtheCMOSBoardandMICRemovingtheUSBBoard InstallingtheUSBBoard 26 ReapplyShinetsu7726greaseonthethermalmoduleand AppendixB AppendixCAppendixD AppendixE HardwareOverview Contents Tables Quick/Normal Charging TimePage Features BatteryPack UniversalSerialBusUSBPorts PointingDeviceExternalMonitorPort SATELLITEL500DMAINTENANCEMANUAL HeadphonesJack ESATA/USBcomboExpressCardSlot BridgeMediaSlot SATELLITEL500DMAINTENANCEMANUAL BluetoothBTO Lanbto Modem/LANcard CardBuscard 1AIDPartsDescriptionPlacementPartA SATELLITEL500DMAINTENANCEMANUAL Biosromeeprom WirelessLANon/offbutton SATELLITEL500DMAINTENANCEMANUAL 2.5-inchHDD 2SATAHDD 3DVDSuperMultiDrive DVDSuperMultiDriveSpecifications DVDSuperMulti+-RDoubleLayer PowerSupply SATELLITEL500DMAINTENANCEMANUAL MainBattery BatteryChargingControlBatteryCharge Batteries RTCBattery TroubleshootingProcedures Page Contents Tables TroubleshootingIntroduction TroubleshootingFlowchart 4A56 1Troubleshootingflowchart2/2 SATELLITEL500D/PROL500DMAINTENANCEMANUAL7 SATELLITEL500D/PROL500DMAINTENANCEMANUAL8 PowerSupplyTroubleshooting A R T Procedure1 PowerStatusCheck DC-INLED Procedure2 Adaptor/batteryreplacement DC-INLED ACpowercord ACadaptorcord System Adaptor Board Battery Procedure3 Powersupplyconnectioncheck Procedure4 Diagnosticcheck Procedure5 Replacementcheck DisplayTroubleshooting A R T Procedure1 Externaldisplaycheck Procedure2 Diagnosticcheck Procedure3 Connectorandreplacementcheck KeyboardTroubleshooting A R T Procedure1 Externalkeyboardcheck Iftheproblemstillexists,performCheck3 6ExternalUSBDevicesTroubleshooting N n e c tio n 5ExternalUSBdevicetroubleshootingprocess Procedure1 Externaldeviceandconnectioncheck Procedure2 Replacesystemboard 7TouchPadTroubleshooting 6Touchpadtroubleshootingprocess Procedure1 TouchPadconnectioncheck Procedure2 TouchPadreplacementcheck 8SpeakerTroubleshooting 7Speakertroubleshootingprocess Procedure1 Audiosourcetest Procedure2 EarphonetestProcedure3 Connectioncheck Procedure4 Replacementcheck WirelessLANTroubleshooting Start Procedure1 Diagnostictest Procedure2 Connectorandreplacementcheck CameraTroubleshooting 9Cameratroubleshootingprocess SATELLITEL500D/PROL500DMAINTENANCEMANUAL29 BluetoothTroubleshooting 10Bluetoothtroubleshootingprocess SATELLITEL500D/PROL500DMAINTENANCEMANUAL31 12 3in1cardTroubleshooting Procedure1 3in1cardtest Procedure2 3in1Cardsocketcheck 13 HDD/SSDTroubleshooting 12HDDtroubleshootingprocess SATELLITEL500D/PROL500DMAINTENANCEMANUAL35 14CRTTroubleshooting A R T Procedure1 CRTconnectioncheck Procedure2 CRTsetcheck 15LANTroubleshooting 14LANtroubleshootingprocess Procedure3 LANsetcheck Procedure1LANDiagnostictestProcedure2 LANconnectioncheck 16MICTroubleshooting 17ButtonTroubleshooting SATELLITEL500D/PROL500DMAINTENANCEMANUAL42 Procedure2 Replacementcheck ModemTroubleshooting 17Modemtroubleshootingprocess Procedure3 Modemreplacementcheck Procedure1 TelephonelineconnectioncheckProcedure2 Modemcardconnectioncheck ExpresscardTroubleshooting A R T Procedure1 Expresscardtest Procedure2 Expresscardsocketreplacementcheck HDMITroubleshooting 19HDMItroubleshootingprocess Procedure1 HDMIconnectioncheck Procedure2 HDMIsetcheck 21E-SATATroubleshooting Start Procedure3 Connectionandreplacementcheck Procedure1 E-SATAdevicecheckProcedure2 WindowsApplicationcheck OpticalDriveTroubleshooting 21Opticaldrivetroubleshootingprocess Procedure3 Softwarecheck Procedure1 AudioCDcheckProcedure2 Drivecleaningcheck Procedure4 Connectioncheckandreplacementcheck TestsandDiagnostics TestsandDiagnostics 1TheDiagnosticTest Memorycheck 2ExecutingtheDiagnosticTest TestsandDiagnosticsThetestlistisasthefollowing AudiosoundTEST Tests and Diagnostics Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays ItwillskipthisprocessifNkeypressed DisplayConfiguration Tests and DiagnosticsThisItemwillshowtheunitconfiguration.Itincludes Thescreenshoulddisplayasbelow Buffaloonlyhaveonespeaker,noneedtestLeft/RightSpeaker 4Audiosoundtest5FanON/OFFTest Proceduresforthistest 6MainBatteryChargeTest 7FDDTest Satellite L500D / Pro L500D Series Maintenance Manual Memorycheck 9KeyboardTest KUK,forEurope 3TestsandDiagnostics Japankeyboard 10MousePadTest SwapButtonsLeft/Right 11LCDPixelsModeTest Followbelowstepstorunthistest ClosetheLCDcover OpentheLCD 12MagneticSwitchTestVGAMode Tests and Diagnostics 13LANTest SatelliteL500D/ProL500DSeriesMaintenanceManual Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays 14RTCTest 15BUTTONTEST ThetoolforfivebuttonsSKU,theScreenwoulddisplayasbelow 161stHDDTest BUTTONDMute TestsandDiagnostics Tests and Diagnostics 17ReadDMI Figurebelowwillbedisplayed 18WriteDMI WriteOMEstring WriteVersion WriteSerial WriteProduct TestsandDiagnostics Tests and Diagnostics ReplacementProcedures 4ReplacementProcedures 4ReplacementProcedures RemovingtheLCDBezelAssembly InstallingtheLCDbezel Figures 4ReplacementProcedures General LogicUpperAssemblyand4.11 ThermalFan ForremovingtheMotherboard First,removepartsfrom4.6 SafetyPrecautions SatelliteL500DMaintenanceManual BeforeYouBegin AfterinstallingaFRU,makesurethattheFRUandlaptopworknormally DisassemblyProceduresAssemblyProcedures ToolsandEquipment ScrewTighteningTorque SymbolsofScrewsontheLaptopBody SymbolexamplesColorsofScrewShanks 6mmbindscrew 12mmbindscrew B12 5mmstud Battery RemovingtheBatteryPack Slideinthebatterylockswitchtothelockposition InstallingtheBatteryPackInstallthebatterypackaccordingtothefollowingprocedures HDD 3RemovingtheHDDplate InstallingtheHDD SecurethemainHDDdoorbytighteningoneM2.5x5screw Memory RemovingtheOptionalMemory Spreadoutthetwomemorylocklatchessothatthememorypopsup 5RemovingtheRAMfromthelaptop InstallingtheOptionalMemory ODD RemovingtheODDBayModule SatelliteL500DMaintenanceManual InstallingtheODDBayModule DisassemblingtheODDDrive AssemblingtheODDDrive KeyboardCoverandKeyboard RemovingtheKeyboardCoverandKeyboard RemovefourM2x3screws M2x3*4 9Removingscrewsfromthekeyboard InstallingthekeyboardCoverandKeyboard SecurethekeyboardwithfourM2x3screws RemovingtheWLANCard InstallingtheWLANCardWLANCard AttachthetwoantennastotheWLANcard LogicUpperAssembly RemovingtheLogicUpperAssembly Turntothefrontandremovesix2.5x8screws M2.5x8*6 13Removingsixscrewsfromunderthekeyboard Liftupthelogicupperassembly InstallingtheLogicUpperAssembly Installingthepowerswitchboard PowerBoardRemovingthePowerBoard RemovethreeM2x6screwsfromthetouchpadbuttonboard TouchPadButtonBoardandBracketRemovingthetouchpadbuttonboardandbracket InstallingtheTouchPadButtonBoardandBracket 17Removingthetouchpadbracket RemovingtheThermalFan InstallingtheThermalFanThermalFan Attachthecabletothemotherboard Removethemotherboardaccordingtothefollowingprocedures MotherboardRemovingtheMotherboard M2.5x5*1 20RemovingtheDCINconnectorandcable Removethemotherboardfromthelogiclowerassembly 21Pickingupthemotherboard Seatthemotherboarddowninthelowerlogicassembly InstallingtheMotherboardInstallthemotherboardaccordingtothefollowingprocedures 23InstallingtheDCINconnector ThermalModuleandVGABoardOptional RemovingtheThermalModuleandVGABoard Removethethermalmodulefromthemotherboard 24RemovingtheThermalModule 25RemovingtheVGABoard InstallingtheVGABoardandThermalModule ThermalGrease Thermalpad WhenremovingtheCPU,keepthefollowinginmind 14 CPURemovingtheCPU InstallingtheCPU RemovingtheModemCard InstallingtheModemCardModemCard Speakers RemovingtheSpeakers InstallingtheSpeakers DisplayAssembly RemovingtheDisplayAssemblyRemovethedisplayassembly M2.5x5*6 InstallingtheDisplayAssembly LCDBezelAssembly RemovingtheLCDBezelAssembly 32Takingoutthehingewall InstallingtheLCDbezel SeattheLCDbezelassemblyinthecorrectposition 35Pressingthebezelhingewall PressthebezelupsidehooksasshowninFigure4.38 SecureittothedisplayassemblywithfourM2.5x5screwsPresstheleftandrightsideofthebezelasshowninFigure4.37 LCDModuleandInverterBoard RemovingtheLCDModuleandInverterBoard LifttheLCDmoduleoutoftheLCDcoverassembly M2x3*6 40RemovingtheLCDModulefromtheLCDcoverassembly 41RemovingtheLCDHingeAssembly RemovethetapeandLVDScableconnector.ThendetachtheLVDScable 42RemovingtheLVDScable InstallingtheLCDModuleandInverterBoard Installtheinverterboardaccordingtothefollowingprocedures 44RemovingtheLCDModulefromtheLCDcoverassembly LifttheMICcablefromtheLCDcoverassembly InstallingtheCMOSBoardandMICCMOSBoardandMIC RemovingtheCMOSBoardandMIC RemovingtheUSBBoard InstallingtheUSBBoardUSBBoard Removethecardfromthelogiclowerassembly BluetoothCardRemovingtheBluetoothcard InstallingtheBluetoothcard PrecautionsforhandlingtheLCDmodule AppendixA HandlingtheLCDModule SATELLITEL500D/PROL500DSERIESMAINTENANCEMANUAL DonotdisassembletheLCDmodule.Disassemblycancausemalfunctions SystemBoardTopView FigureB-1SystemBoardLayoutTop SystemBoardBottomView FigureB-2SystemBoardLayoutBottom TableB-1SystemBoardICstopandbottom Lock G Enerator SLG8SP626VTR Jesata TableC-2LVDSI/Fpinassignments40-pin SystemBoard JfanTableC-1FANI/Fpinassignments3-pin TableC-5FingerPrinterConnectorpinassignments4-pin JcrtJFP TableC-3CRTpinassignments15-pin Jhdd JoddTableC-6HDDI/Fpinassignments22-pin TableC-7SATAODDI/Fpinassignments14-pin TableC-9BluetoothConnectorpinassignments10-pin TableC-10InternalCameraConnectorpinassignments5-pinJBT Jcam TableC-11WLANConnectorpinassignments52-pin Jwlan TableC-12NewCardConnectorpinassignments26-pin TableC-13LANConnectorpinassignments14-pinJexp Jlan TableC-15SODIMMI/Fpinassignments200-PIN1/4 TableC-14USB/BConnectorpinassignments12-pinJusbb TableC-15SODIMMI/Fpinassignments200-PIN2/4 TableC-15SODIMMI/Fpinassignments200-PIN3/4 A10/AP TableC-15SODIMMI/Fpinassignments200-PIN4/4 TableC-16HEADPHONEConnectorpinassignments6-pinJline TableC-17InternalMicrophoneConnectorpinassignments2-pin TableC-18KeyboardConnectorpinassignments34-pinJmic 18 JKB1 TableC-19CARDREADERconnectorpinassignments21-pin TableC-20VGA/BConnectorpinassignments200-PIN1/4Jread Jmxm TableC-20VGA/BConnectorpinassignments200-PIN2/4 TableC-20VGA/BConnectorpinassignments200-PIN3/4 101 103 105 107 109 111 TableC-20VGA/BConnectorpinassignments200-PIN4/4 TableC-21EXMICconnectorpinassignments6-pin TableC-22SPKconnectorpinassignments4-pinTableC-23Power/Bconnectorpinassignments10-pin Jspk TableC-24MDCconnectorpinassignments12-pin TableC-25CardBusconnectorpinassignments68-pinJmdc Jpcm S1IOWR# AppendixD KeyboardScan/CharacterCodes TableD-1Scancodesset1andset21/4 TableD-1Scancodesset1andset22/4 TableD-1Scancodesset1andset23/4 Cap Keytop Code set Make Break TableD-1Scancodesset1andset24/4 TableD-2ScancodeswithleftShiftkey With left ShiftSet E0 AA E0 B6 E0 2A E0 E0 F0 E0 12 E0 TableD-3ScancodesinNumlockmode TableD-4ScancodeswithFnkey TableD-5Scancodesinoverlaymode TableD-7No.126keyscancode Thiskeygeneratesonlymakecodes AppendixE KeyLayout Thai TI Keyboard Korean KO Keyboard United Kingdom UK Keyboard US International UI Keyboard Hebrew HB Keyboard Danish DM Keyboard Swiss SW Keyboard Arabic are Keyboard Czech CZ Keyboard Page Italian IT Keyboard French FR Keyboard German GR Keyboard Greek GK Keyboard Hungarian HG Keyboard Spanish SP Keyboard Turkish TR Keyboard Turkish F TR-F Keyboard Swedish SD Keyboard Belgian be Keyboard Yugoslavian YU Keyboard Norwegian NW Keyboard Scandinavian ND Keyboard Page Japanese JP Keyboard AppendixF SeriesScrewTorqueListKSWAA/KSWAE TableF-1SeriesScrewTorqueList Manual AppendixG Reliability