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Toshiba L500D manual 5ExternalUSBdevicetroubleshootingprocess

Models: L500D

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2TroubleshootingProcedures

Figure2-5ExternalUSBdevicetroubleshootingprocess

SATELLITEL500D/PROL500DMAINTENANCEMANUAL20

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Toshiba L500D manual 5ExternalUSBdevicetroubleshootingprocess

Contents

Trademarks CopyrightDisclaimer Safetyprecautions PrefaceThemanualisdividedintothefollowingparts AcronymsReadOnlyMemoryROM KeysThedisplay KeyoperationUserinput TableofContents TestsandDiagnostics WLANCard Motherboard RemovingtheBluetoothcard InstallingtheBluetoothcard RemovingtheCMOSBoardandMIC InstallingtheCMOSBoardandMICRemovingtheUSBBoard InstallingtheUSBBoard 26 ReapplyShinetsu7726greaseonthethermalmoduleand AppendixB AppendixCAppendixD AppendixEHardwareOverview Contents Tables Quick/Normal Charging TimePage Features BatteryPackUniversalSerialBusUSBPorts PointingDeviceExternalMonitorPort SATELLITEL500DMAINTENANCEMANUAL HeadphonesJack ESATA/USBcomboExpressCardSlot BridgeMediaSlotSATELLITEL500DMAINTENANCEMANUAL BluetoothBTO LanbtoModem/LANcard CardBuscard 1AIDPartsDescriptionPlacementPartA SATELLITEL500DMAINTENANCEMANUAL Biosromeeprom WirelessLANon/offbutton SATELLITEL500DMAINTENANCEMANUAL 2.5-inchHDD 2SATAHDD3DVDSuperMultiDrive DVDSuperMultiDriveSpecifications DVDSuperMulti+-RDoubleLayerPowerSupply SATELLITEL500DMAINTENANCEMANUAL MainBattery BatteryChargingControlBatteryCharge BatteriesRTCBattery TroubleshootingProcedures Page Contents Tables TroubleshootingIntroduction TroubleshootingFlowchart 4A56 1Troubleshootingflowchart2/2 SATELLITEL500D/PROL500DMAINTENANCEMANUAL7 SATELLITEL500D/PROL500DMAINTENANCEMANUAL8 PowerSupplyTroubleshooting A R TProcedure1 PowerStatusCheck DC-INLEDProcedure2 Adaptor/batteryreplacement DC-INLEDACpowercord ACadaptorcord System Adaptor Board Battery Procedure3 PowersupplyconnectioncheckProcedure4 Diagnosticcheck Procedure5 ReplacementcheckDisplayTroubleshooting A R TProcedure1 Externaldisplaycheck Procedure2 DiagnosticcheckProcedure3 Connectorandreplacementcheck KeyboardTroubleshooting A R TProcedure1 Externalkeyboardcheck Iftheproblemstillexists,performCheck36ExternalUSBDevicesTroubleshooting N n e c tio n5ExternalUSBdevicetroubleshootingprocess Procedure1 Externaldeviceandconnectioncheck Procedure2 Replacesystemboard7TouchPadTroubleshooting 6TouchpadtroubleshootingprocessProcedure1 TouchPadconnectioncheck Procedure2 TouchPadreplacementcheck8SpeakerTroubleshooting 7SpeakertroubleshootingprocessProcedure1 Audiosourcetest Procedure2 EarphonetestProcedure3 Connectioncheck Procedure4 ReplacementcheckWirelessLANTroubleshooting StartProcedure1 Diagnostictest Procedure2 ConnectorandreplacementcheckCameraTroubleshooting 9CameratroubleshootingprocessSATELLITEL500D/PROL500DMAINTENANCEMANUAL29 BluetoothTroubleshooting 10BluetoothtroubleshootingprocessSATELLITEL500D/PROL500DMAINTENANCEMANUAL31 12 3in1cardTroubleshooting Procedure1 3in1cardtest Procedure2 3in1Cardsocketcheck13 HDD/SSDTroubleshooting 12HDDtroubleshootingprocessSATELLITEL500D/PROL500DMAINTENANCEMANUAL35 14CRTTroubleshooting A R TProcedure1 CRTconnectioncheck Procedure2 CRTsetcheck15LANTroubleshooting 14LANtroubleshootingprocessProcedure3 LANsetcheck Procedure1LANDiagnostictestProcedure2 LANconnectioncheck 16MICTroubleshooting 17ButtonTroubleshooting SATELLITEL500D/PROL500DMAINTENANCEMANUAL42 Procedure2 Replacementcheck ModemTroubleshooting 17ModemtroubleshootingprocessProcedure3 Modemreplacementcheck Procedure1 TelephonelineconnectioncheckProcedure2 Modemcardconnectioncheck ExpresscardTroubleshooting A R TProcedure1 Expresscardtest Procedure2 ExpresscardsocketreplacementcheckHDMITroubleshooting 19HDMItroubleshootingprocessProcedure1 HDMIconnectioncheck Procedure2 HDMIsetcheck21E-SATATroubleshooting StartProcedure3 Connectionandreplacementcheck Procedure1 E-SATAdevicecheckProcedure2 WindowsApplicationcheck OpticalDriveTroubleshooting 21OpticaldrivetroubleshootingprocessProcedure3 Softwarecheck Procedure1 AudioCDcheckProcedure2 Drivecleaningcheck Procedure4 Connectioncheckandreplacementcheck TestsandDiagnostics TestsandDiagnostics 1TheDiagnosticTest Memorycheck2ExecutingtheDiagnosticTest TestsandDiagnosticsThetestlistisasthefollowing AudiosoundTESTTests and Diagnostics Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays ItwillskipthisprocessifNkeypressed DisplayConfiguration Tests and DiagnosticsThisItemwillshowtheunitconfiguration.Itincludes ThescreenshoulddisplayasbelowBuffaloonlyhaveonespeaker,noneedtestLeft/RightSpeaker 4Audiosoundtest5FanON/OFFTest Proceduresforthistest 6MainBatteryChargeTest 7FDDTest Satellite L500D / Pro L500D Series Maintenance Manual Memorycheck 9KeyboardTestKUK,forEurope 3TestsandDiagnostics Japankeyboard10MousePadTest SwapButtonsLeft/Right11LCDPixelsModeTest Followbelowstepstorunthistest ClosetheLCDcover OpentheLCD 12MagneticSwitchTestVGAMode Tests and Diagnostics 13LANTest SatelliteL500D/ProL500DSeriesMaintenanceManual Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays 14RTCTest 15BUTTONTEST ThetoolforfivebuttonsSKU,theScreenwoulddisplayasbelow161stHDDTest BUTTONDMuteTestsandDiagnostics Tests and Diagnostics 17ReadDMI Figurebelowwillbedisplayed18WriteDMI WriteOMEstring WriteVersion WriteSerial WriteProductTestsandDiagnostics Tests and Diagnostics ReplacementProcedures 4ReplacementProcedures 4ReplacementProcedures RemovingtheLCDBezelAssembly InstallingtheLCDbezel Figures 4ReplacementProcedures General LogicUpperAssemblyand4.11 ThermalFan ForremovingtheMotherboard First,removepartsfrom4.6SafetyPrecautions SatelliteL500DMaintenanceManual BeforeYouBegin AfterinstallingaFRU,makesurethattheFRUandlaptopworknormally DisassemblyProceduresAssemblyProcedures ToolsandEquipment ScrewTighteningTorqueSymbolsofScrewsontheLaptopBody SymbolexamplesColorsofScrewShanks 6mmbindscrew 12mmbindscrew B12 5mmstudBattery RemovingtheBatteryPackSlideinthebatterylockswitchtothelockposition InstallingtheBatteryPackInstallthebatterypackaccordingtothefollowingprocedures HDD 3RemovingtheHDDplate InstallingtheHDD SecurethemainHDDdoorbytighteningoneM2.5x5screwMemory RemovingtheOptionalMemorySpreadoutthetwomemorylocklatchessothatthememorypopsup 5RemovingtheRAMfromthelaptopInstallingtheOptionalMemory ODD RemovingtheODDBayModuleSatelliteL500DMaintenanceManual InstallingtheODDBayModule DisassemblingtheODDDriveAssemblingtheODDDrive KeyboardCoverandKeyboard RemovingtheKeyboardCoverandKeyboardRemovefourM2x3screws M2x3*4 9RemovingscrewsfromthekeyboardInstallingthekeyboardCoverandKeyboard SecurethekeyboardwithfourM2x3screwsRemovingtheWLANCard InstallingtheWLANCardWLANCard AttachthetwoantennastotheWLANcard LogicUpperAssembly RemovingtheLogicUpperAssemblyTurntothefrontandremovesix2.5x8screws M2.5x8*6 13RemovingsixscrewsfromunderthekeyboardLiftupthelogicupperassembly InstallingtheLogicUpperAssemblyInstallingthepowerswitchboard PowerBoardRemovingthePowerBoard RemovethreeM2x6screwsfromthetouchpadbuttonboard TouchPadButtonBoardandBracketRemovingthetouchpadbuttonboardandbracket InstallingtheTouchPadButtonBoardandBracket 17RemovingthetouchpadbracketRemovingtheThermalFan InstallingtheThermalFanThermalFan Attachthecabletothemotherboard Removethemotherboardaccordingtothefollowingprocedures MotherboardRemovingtheMotherboard M2.5x5*120RemovingtheDCINconnectorandcable Removethemotherboardfromthelogiclowerassembly 21PickingupthemotherboardSeatthemotherboarddowninthelowerlogicassembly InstallingtheMotherboardInstallthemotherboardaccordingtothefollowingprocedures 23InstallingtheDCINconnector ThermalModuleandVGABoardOptional RemovingtheThermalModuleandVGABoardRemovethethermalmodulefromthemotherboard 24RemovingtheThermalModule25RemovingtheVGABoard InstallingtheVGABoardandThermalModule ThermalGrease ThermalpadWhenremovingtheCPU,keepthefollowinginmind 14 CPURemovingtheCPU InstallingtheCPU RemovingtheModemCard InstallingtheModemCardModemCard Speakers RemovingtheSpeakersInstallingtheSpeakers DisplayAssembly RemovingtheDisplayAssemblyRemovethedisplayassembly M2.5x5*6InstallingtheDisplayAssembly LCDBezelAssembly RemovingtheLCDBezelAssembly32Takingoutthehingewall InstallingtheLCDbezel SeattheLCDbezelassemblyinthecorrectposition35Pressingthebezelhingewall PressthebezelupsidehooksasshowninFigure4.38 SecureittothedisplayassemblywithfourM2.5x5screwsPresstheleftandrightsideofthebezelasshowninFigure4.37 LCDModuleandInverterBoard RemovingtheLCDModuleandInverterBoardLifttheLCDmoduleoutoftheLCDcoverassembly M2x3*6 40RemovingtheLCDModulefromtheLCDcoverassembly41RemovingtheLCDHingeAssembly RemovethetapeandLVDScableconnector.ThendetachtheLVDScable42RemovingtheLVDScable InstallingtheLCDModuleandInverterBoard Installtheinverterboardaccordingtothefollowingprocedures44RemovingtheLCDModulefromtheLCDcoverassembly LifttheMICcablefromtheLCDcoverassembly InstallingtheCMOSBoardandMICCMOSBoardandMIC RemovingtheCMOSBoardandMICRemovingtheUSBBoard InstallingtheUSBBoardUSBBoard Removethecardfromthelogiclowerassembly BluetoothCardRemovingtheBluetoothcard InstallingtheBluetoothcard PrecautionsforhandlingtheLCDmodule AppendixA HandlingtheLCDModuleSATELLITEL500D/PROL500DSERIESMAINTENANCEMANUAL DonotdisassembletheLCDmodule.Disassemblycancausemalfunctions SystemBoardTopView FigureB-1SystemBoardLayoutTopSystemBoardBottomView FigureB-2SystemBoardLayoutBottomTableB-1SystemBoardICstopandbottom Lock G Enerator SLG8SP626VTRJesata TableC-2LVDSI/Fpinassignments40-pin SystemBoard JfanTableC-1FANI/Fpinassignments3-pin TableC-5FingerPrinterConnectorpinassignments4-pin JcrtJFP TableC-3CRTpinassignments15-pinJhdd JoddTableC-6HDDI/Fpinassignments22-pin TableC-7SATAODDI/Fpinassignments14-pinTableC-9BluetoothConnectorpinassignments10-pin TableC-10InternalCameraConnectorpinassignments5-pinJBT JcamTableC-11WLANConnectorpinassignments52-pin JwlanTableC-12NewCardConnectorpinassignments26-pin TableC-13LANConnectorpinassignments14-pinJexp JlanTableC-15SODIMMI/Fpinassignments200-PIN1/4 TableC-14USB/BConnectorpinassignments12-pinJusbb TableC-15SODIMMI/Fpinassignments200-PIN2/4 TableC-15SODIMMI/Fpinassignments200-PIN3/4 A10/APTableC-15SODIMMI/Fpinassignments200-PIN4/4 TableC-16HEADPHONEConnectorpinassignments6-pinJline TableC-17InternalMicrophoneConnectorpinassignments2-pin TableC-18KeyboardConnectorpinassignments34-pinJmic 18 JKB1TableC-19CARDREADERconnectorpinassignments21-pin TableC-20VGA/BConnectorpinassignments200-PIN1/4Jread JmxmTableC-20VGA/BConnectorpinassignments200-PIN2/4 TableC-20VGA/BConnectorpinassignments200-PIN3/4 101 103 105 107 109 111TableC-20VGA/BConnectorpinassignments200-PIN4/4 TableC-21EXMICconnectorpinassignments6-pin TableC-22SPKconnectorpinassignments4-pinTableC-23Power/Bconnectorpinassignments10-pin JspkTableC-24MDCconnectorpinassignments12-pin TableC-25CardBusconnectorpinassignments68-pinJmdc JpcmS1IOWR# AppendixD KeyboardScan/CharacterCodes TableD-1Scancodesset1andset21/4TableD-1Scancodesset1andset22/4 TableD-1Scancodesset1andset23/4 Cap Keytop Code set Make BreakTableD-1Scancodesset1andset24/4 TableD-2ScancodeswithleftShiftkey With left ShiftSet E0 AA E0 B6 E0 2A E0 E0 F0 E0 12 E0TableD-3ScancodesinNumlockmode TableD-4ScancodeswithFnkeyTableD-5Scancodesinoverlaymode TableD-7No.126keyscancode ThiskeygeneratesonlymakecodesAppendixE KeyLayout Thai TI Keyboard Korean KO Keyboard United Kingdom UK Keyboard US International UI Keyboard Hebrew HB Keyboard Danish DM Keyboard Swiss SW Keyboard Arabic are Keyboard Czech CZ Keyboard Page Italian IT Keyboard French FR Keyboard German GR Keyboard Greek GK Keyboard Hungarian HG Keyboard Spanish SP Keyboard Turkish TR Keyboard Turkish F TR-F Keyboard Swedish SD Keyboard Belgian be Keyboard Yugoslavian YU Keyboard Norwegian NW Keyboard Scandinavian ND Keyboard Page Japanese JP Keyboard AppendixF SeriesScrewTorqueListKSWAA/KSWAE TableF-1SeriesScrewTorqueListManual AppendixG Reliability