
2TroubleshootingProcedures
TheHDDorsystemboardmaybethereasonofaHDDfault.Eitherofthesetwocomponents
maybedamaged.Todetermineifthecomputer’sHDDisfunctioningproperly,performthe
withtheotherproceduresasinstructed.
Procedure1: Diagnostictest
Procedure2: Connectorandreplacementcheck
Procedure1 Diagnostictest
RuntheDiagnosticProgram,whichwillautomaticallyexecutetheHDDR/Wtest.Referto Chapter3,TestsandDiagnosticsformoreinformationontheprogram.
Ifanerrorislocated,gotoProcedure2.Ifanerrorisnotlocated,theHDDfunctionis functioningproperly.
Procedure2 Connectorandreplacementcheck
TheHDDmoduleorsystemboardmaybedisconnectedordamaged.Disassemblethe computerfollowingthestepsdescribedinChapter4,ReplacementProcedures,andperform thefollowingchecks.
Check1 MakesurethattheHDDmoduleissecurelyslottedintothesystemboard.Ifthe problempersists,gotoCheck2.
Check2 TheHDDmodulemaybedamaged.Replaceitwithanewonefollowingthe instructionsinChapter4.Iftheproblemstillexists,performCheck3.
Check3 Thesystemboardmaybedamaged.Replaceitwithanewonefollowingthe instructionsinChapter4.