Trouble shooting, cont.
PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
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Crisper drawers do not | Contents of drawer, or positioning of items | Reposition food items and containers to avoid interference with |
close freely | in the surrounding compartment could be | the drawers. |
| obstructing drawer. |
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| Drawer is not in proper position. | See crisper drawer section for proper placement. |
| Refrigerator is not level. | See How to Level Your Refrigerator for details on how to level |
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| your refrigerator. |
| Drawer channels are dirty or need treatment. | Clean drawer channels with warm, soapy water. Rinse and dry |
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| thoroughly. |
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| Apply a thin layer of petroleum jelly to drawer channels. |
Refrigerator runs too | Doors have been opened frequently or for | Reduce time door is open. Organize food items efficiently to |
frequently | long periods of time. | assure door is open for as short a time as possible. |
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| Allow interior environment to adjust for period the door has |
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| been opened. |
| Humidity or heat in surrounding area is high. | Normal operation. |
| Food has recently been added. | Allow time for recently added food to reach refrigerator or |
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| freezer temperature. |
| Refrigerator is exposed to heat by | Evaluate your refrigerator’s environment. Refrigerator may need |
| environment or by appliances nearby. | to be moved to run more efficiently. |
| Condenser coils are dirty. | Clean according to cleaning instructions in your Owner’s Manual. |
| Controls need to be adjusted. | See controls section in your Owner’s Manual for assistance |
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| on how to adjust your controls. |
| Door is not closing properly. | Refrigerator is not level. See How to Level Your Refrigerator |
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| for details on how to level your refrigerator. |
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| Check gaskets for proper seal. Clean, if necessary, according |
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| to cleaning instructions in Owner’s Manual. |
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| Check for internal obstructions that are keeping door from closing |
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| properly (i.e. improperly closed drawers, ice buckets, oversized |
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| or improperly stored containers or foodstuffs, etc.) |
Ice
PROBLEM | POSSIBLE CAUSES | WHAT TO DO | |
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Refrigerator is leaking water | Plastic tubing was used to complete water | The manufacturer recommends using copper tubing for installation. | |
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| connection. | Plastic is less durable and can cause leakage. The manufac- |
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| turer is not responsible for property damage due to |
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| improper installation or water connection. |
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| Improper water valve was installed. | Check water connection procedure in the chapter called |
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| Installing Your Refrigerator. |
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| cause low water pressure and may clog the line over time. |
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| The manufacturer is not responsible for property damage |
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| due to improper installation or water connection. |
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Ice forms in inlet tube to | Water pressure is low. | Water pressure must be between 20 to 100 pounds per square | |
ice maker |
| inch to function properly. A minimum pressure of 35 pounds per | |
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| square inch is recommended for refrigerators with water filters. |
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| Freezer temperature is too high. | See controls section in chapter called Installing Your |
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| Refrigerator on how to adjust your controls. Freezer is |
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| recommended to be between 0 to 2° F |
Water flow is slower than | Water pressure is low. | Water pressure must be between 20 to 100 pounds per square | |
normal |
| inch to function properly. A minimum pressure of 35 pounds per | |
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| square inch is recommended for refrigerators with water filters. |
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| Improper water valve was installed. | Check water connection procedure in the chapter called |
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| Installing Your Refrigerator. |
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| cause low water pressure and may clog the line over time. |
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| The manufacturer is not responsible for property damage |
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| due to improper installation or water connection. |
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