Operation
PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
Freezer control and lights | Refrigerator is in defrost mode. | Normal operation. Wait 40 minutes to see if refrigerator restarts. |
are on, but compressor |
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is not operating |
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Crisper drawer | Control settings are too low. | See section on crisper drawer to adjust controls. |
temperature is too warm | Freezer controls are set too low. | See controls section in Owner’s Manual on how to adjust your |
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| controls. |
| Drawer is improperly positioned. | See section on crisper drawer to verify drawer positioning. |
Refrigerator does not | Refrigerator is not plugged in. | Plug in refrigerator. |
operate | Freezer control is not on. | See controls section in Owner’s Manual. |
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| Fuse is blown, or circuit breaker needs to be | Replace any blown fuses. Check circuit breaker and reset, if. |
| reset. | necessary. |
| Power outage has occurred. | Call local power company listing to report outage. |
Refrigerator still won’t | Refrigerator is malfunctioning. | Unplug refrigerator and transfer food to another refrigerator. If |
operate |
| another refrigerator is not available, place dry ice in freezer |
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| section to preserve food. Warranty does not cover food loss. |
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| Contact service for assistance. |
Food temperature | Condenser coils are dirty. | Clean according to your Owner’s Manual. |
is too cold | Refrigerator or freezer controls are set too high. | See controls section in Owner’s Manual on how to adjust controls. |
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Food temperature | Door is not closing properly. | Refrigerator is not level. See How to Level Your Refrigerator |
is too warm |
| for details on how to level your refrigerator. |
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| Check gaskets for proper seal. Clean, if necessary, according to |
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| cleaning instructions in Owner’s Manual. |
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| Check for internal obstructions that are keeping door from closing |
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| properly (i.e. improperly closed drawers, ice buckets, oversized |
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| or improperly stored containers or foodstuffs, etc.) |
| Controls need to be adjusted. | See the controls section in Owner’s Manual for assistance on |
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| how to adjust your controls. |
| Condenser coils are dirty. | Clean according to cleaning instructions in Owner’s Manual. |
| Rear air grille is blocked. | Check the positioning of food items in refrigerator to make sure |
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| grille is not blocked. Rear air grilles are located under crisper |
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| drawers. |
| Door has been opened frequently, or has been | Reduce time door is open. Organize food items efficiently to |
| opened for long periods of time. | assure door is open for as short a time as possible. |
| Food has recently been added. | Allow time for recently added food to reach refrigerator or freezer |
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| temperature. |
Refrigerator has an odor | Compartment is dirty or has | Refer to Hints and Care section in Owner’s Manual for odor |
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| removal instructions. |
Water droplets form on | Check gaskets for proper seal. | Clean, if necessary, according to cleaning instructions in |
outside of refrigerator |
| Owner’s Manual. |
| Humidity levels are high. | Normal during times of high humidity. |
| Controls require adjustment. | See the controls section in Owner’s Manual for assistance on |
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| how to adjust your controls. |
Water droplets form on | Humidity levels are high or door has been | See the controls section in Owner’s Manual for assistance on |
inside of refrigerator | been opened frequently. | how to adjust your controls. |
| Check gaskets for proper seal. | Reduce time door is open. Organize food items efficiently to |
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| assure door is open for as short a time as possible. |
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| Clean, if necessary, according to cleaning instructions in |
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| Owner’s Manual. |
Refrigerator or ice maker | Normal operation. | Refer to noise section of Trouble Shooting guide in |
makes unfamiliar sounds |
| Owner’s Manual. |
or seems too loud |
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