Desa CGR50NA, CGR35NA, CGR65NA, CGR50BNA, CGR65BNA installation manual See Changing Burner

Page 28

TROUBLE-

SHOOTING

Continued

28

 

OBSERVED

POSSIBLE

 

 

 

 

 

PROBLEM

CAUSE

 

REMEDY

 

 

 

 

 

 

 

 

Pilot lights but flame

1.

Manual shutoff valve

1.

Fully open manual

 

goes out when

 

not fully open.

 

 

shut-off valve.

 

control knob is

2.

Control knob not fully

2.

Press in control knob

 

released.

 

pressed in.

 

 

fully.

 

 

3.

Control knob not

 

3.

After pilot lights, keep

 

 

 

pressed in long enough.

 

control knob pressed in

 

 

 

 

 

 

30 seconds.

 

 

4.

Safety interlock system

4.

Wait one minute for

 

 

 

has been triggered.

 

safety interlock system

 

 

 

 

 

 

to reset. Repeat ignition.

 

 

5.

Thermocouple connec-

5.

Hand tighten until

 

 

 

tion loose at control

 

snug, then tighten 1/4

 

 

 

valve.

 

 

turn more.

 

 

6.

Pilot flame not touching

6.

A) Contact qualified

 

 

 

thermocouple, which

 

service person to

 

 

 

allows thermocouple to

 

properly adjust pilot

 

 

 

cool, causing

pilot

 

flame.

 

 

 

flame to go out. This

 

B) Contact local

 

 

 

problem could

be

 

natural gas company.

 

 

 

caused by any or all of

 

C) Clean pilot (see

 

 

 

the following:

 

 

Cleaning and Mainte-

 

 

 

A) Improperly ad-

 

nance, page 26) or

 

 

 

justed pilot flame

 

 

replace pilot assembly.

 

 

 

B) Low gas pressure

 

 

 

 

 

 

C) Dirty or partially

 

 

 

 

 

 

clogged pilot

 

 

 

 

 

 

7.

Thermocouple dam-

7.

Replace thermocouple.

 

 

 

aged.

 

 

 

 

 

 

8.

Control valve damaged.

8.

Replace control valve.

 

 

 

 

 

 

 

 

 

Burner does not light

1.

Safety interlock

 

1.

Fully depress control

 

after pilot is lit.

 

system has been

 

 

knob in any position

 

 

 

inadvertently trig-

 

 

other than pilot. Wait

 

 

 

gered.

 

 

one minute for safety

 

 

 

 

 

 

interlock system to

 

 

 

 

 

 

reset. Repeat ignition.

 

 

2.

Burner orifice is

 

2.

Clean burner (see

 

 

 

clogged.

 

 

Cleaning and Mainte-

 

 

 

 

 

 

nance, page 26) or

 

 

 

 

 

 

replace burner orifice

 

 

 

 

 

 

(see Changing Burner

 

 

 

 

 

 

Orifice, page 34.

 

 

3.

Burner orifice diameter

3.

Replace burner orifice

 

 

 

is too small.

 

 

(see Changing Burner

 

 

 

 

 

 

Orifice, page 34).

 

 

4.

Inlet gas pressure is

4.

Contact local natural

 

 

 

too low.

 

 

gas company.

100792

Image 28
Contents For Your Safety OWNER’S Operation and Installation ManualWhat to do if YOU Smell GAS Contents Safety Information Carbon monoxide poisoning may lead to deathSafety Information Product IdentificationInstallation Items Local Codes Unpacking Product FeaturesCheck GAS Type Locating Heater Heater ClearancesVenting Heater Venting Heater Do not vent heater in any of the following ways see FigureVenting Heater Proper Size Vent Connecting to GAS Supply Connecting Heater to Utility Gas LineGas Connection Pressure Testing Gas Supply Piping System Checking GAS ConnectionsInstalling Radiants Location of RadiantsInstalling Glass Panel Inserting Glass PanelsInserting Glass into Lower Retaining Channel AIR for Combustion and Ventilation Determining FRESH-AIR Flow for Heater Location Draft Hood Spillage TestVentilation Air from Outdoors Example 2 Locating Heater in Confined Closed Area Operating Heater For Your Safety Read Before LightingLighting Instructions Viewing Pilot Manual Lighting Procedure Blower OperationTo Turn OFF GAS to Appliance Shutting Off HeaterPilot Flame Pattern Inspecting Pilot and Burner FlameBurner Flame Pattern Correct Burner Flame Pattern Cleaning and Maintenance Trouble Shooting Observed Possible Problem Cause RemedySee Changing Burner TROUBLE- Shooting See Removing ControlLighting Instructions Ing statement at TopService Procedures Removing Control Valve and Burner TubeRemoving Burner Blower Wiring Diagram Changing Burner OrificeTechnical Service Service Hints35,000 BTU/Hr 50,000 BTU/Hr ModelParts Under Warranty Ordering Replacement Parts CentralsParts Not Under Warranty Accessories Valve GA5010Illustrated Parts List Blower AssemblyCabinet Assembly Burner Assembly Thermocouple Interrupter 100792 100792 Warranty Information Limited Warranty Comfort Glow Vented Natural GAS Heaters