Desa NATURAL GAS LOG HEATER installation manual Trouble

Page 27

TROUBLE-

 

OBSERVED

POSSIBLE

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

CAUSE

REMEDY

 

SHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

One or both burners

1.

Inlet gas pressure is

1.

Contact local natural gas

 

Continued

 

 

 

do not light after

 

too low

 

company

 

 

 

ODS/pilot is lit

2.

Burner orifice(s)

2.

Clean burner(s) (see

 

 

 

 

 

clogged

 

Cleaning and Mainte-

 

 

 

 

 

 

 

nance, page 25) or

 

 

 

 

3.

Mislocated crossover

 

replace burner orifice(s)

 

 

 

 

3.

Contact qualified service

 

 

 

 

 

tube

 

person

 

 

 

 

4.

Burner orifice(s)

4.

Replace burner orifice(s)

 

 

 

 

 

diameter is too small

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delayed ignition of

1.

Manifold pressure is

1.

Contact local natural gas

 

 

 

one or both burners

 

too low

 

company

 

 

 

 

2.

Burner orifice(s)

2.

Clean burner(s) (see

 

 

 

 

 

clogged

 

Cleaning and Mainte-

 

 

 

 

 

 

 

nance, page 25) or

 

 

 

 

3.

Mislocated crossover

 

replace burner orifice(s)

 

 

 

 

3.

Contact qualified service

 

 

 

 

 

tube

 

person

 

 

 

 

 

 

 

 

 

 

 

 

 

Burner backfiring

1.

Burner orifice is

1.

Clean burner (see

 

 

 

during combustion

 

clogged or damaged

 

Cleaning and Mainte-

 

 

 

 

 

 

 

nance, page 25) or

 

 

 

 

2.

Damaged burner

 

replace burner orifice

 

 

 

 

2.

Replace damaged burner

 

 

 

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

 

 

 

 

 

 

 

 

Yellow flame in front

1.

Not enough air

1.

Check burner(s) for dirt

 

 

 

burner during burner

 

 

 

and debris. If found,

 

 

 

combustion

 

 

 

clean burner(s) (see

 

 

 

 

 

 

 

Cleaning and Mainte-

 

 

 

 

2.

Gas regulator defective

 

nance, page 25)

 

 

 

 

2.

Replace gas regulator

 

 

 

 

 

 

 

 

 

 

 

 

Slight smoke or odor

1. Residues from manu-

1.

Problem will stop after a

 

 

 

during initial opera-

 

facturing processes

 

few hours of operation

 

 

 

tion

 

and logs curing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Heater produces a

1. Turning control knob

1.

Turn control knob to LO

 

 

 

whistling noise when

 

to HI position when

 

position and let warm up

 

 

 

burners are lit

 

burners are cold

 

for a minute

 

 

 

 

2.

Air in gas line

2.

Operate burners until air

 

 

 

 

 

 

 

is removed from line.

 

 

 

 

 

 

 

Have gas line checked

 

 

 

 

 

 

 

by local natural gas

 

 

 

 

3.

Air passageways on

 

company

 

 

 

 

3.

Observe minimum

 

 

 

 

 

heater blocked

 

installation clearances

 

 

 

 

4.

Dirty or partially

 

(see pages 10-13)

 

 

 

 

4.

Clean burners (see

 

 

 

 

 

clogged burner

 

Cleaning and Mainte-

 

 

 

 

 

orifice(s)

 

nance, page 25) or

 

 

 

 

 

 

 

replace burner orifice(s)

 

 

 

 

 

 

 

 

 

 

 

 

 

Moisture/condensation

1.

Not enough combus-

1.

Refer to Air for Combus-

 

 

 

noticed on windows

 

tion/ventilation air

 

tion and Ventilation

 

 

 

 

 

 

 

requirements (page 5)

 

 

 

 

 

 

 

 

Continued 27

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

101308

Image 27
Contents What to do if YOU Smell GAS OWNER’S Operation and Installation ManualContents Safety Information Information SafetyOperation Local Codes Unpacking Product FeaturesSafety Device Product IdentificationAIR for Combustion VentilationProviding Adequate Ventilation AIR for Combustion and Ventilation Determining AIR Flow for Heater LocationDetermining if You Have a Confined or Unconfined Space AIR for CombustionVentilation AIR Check GAS Type InstallingMinimum Wall and Ceiling Clearances see Figure To Combustible MaterialsLOG Sizing Requirements Ances from floor, ceiling, and adjoining wallMinimum Non Combustible Material Clearances Accessories,For Vented Operation, InstallingFloor Clearances Attaching Damper Clamp Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Installing Heater Base AssemblyAttaching Flexible Gas Hose to Heater Gas Regulator Installation Items Needed Connecting to GAS SupplyGas Connection Checking GAS ConnectionsTest Pressures Equal To or Less Than 1/2 Psig Pressure Testing Heater Gas ConnectionsInstalling Front Log Installing LogsOperating Heater For Your Safety Read Before LightingOperating HeaterThermostat-Controlled Models Only Operating Heater Models Inspecting Burners Pilot Flame PatternFront Burner Flame Pattern Trouble Shooting ODS/PILOT and BurnersLogs TROUBLE- Shooting Cleaning and MainteTrouble Gas leak. See Warning Optional PositioningSensing Bulb For Masonry Factory-built Metal Fireplace Optional Positioning Thermostat Sensing BulbHints ServiceService TechnicalReplacement Parts Parts Under WarrantyParts Not Under Warranty Hood GA6052 AccessoriesValve GA5010 Hood GA6050Illustrated Parts Break Down Description QTY Parts ListThermostat Controlled Models Parts List 101308 101308 Keep this Warranty Warranty Information