Desa SBJ24VPA, SMA18VNA, SMA24VPA, SBJ18VNA Troubleshooting, Observed Problem Possible Cause Remedy

Page 22

TROUBLESHOOTING

WARNING:Turnoffandunplugheaterandletcoolbeforeservicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

 

nected to ignitor cable

2.

Free ignitor cable if pinched

 

2.

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

3.

Broken ignitor cable

3.

Replace ignitor cable

 

4.

Bad piezo ignitor

4.

Replace piezo ignitor

 

5.

Ignitor electrode positioned

5.

Replace pilot assembly for

 

 

wrong or broken

 

remote-ready units; Replace

 

 

 

 

ignitor electrode for variable

 

 

 

 

manually controlled units

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

ment shutoff valve closed

 

equipment shutoff valve

no ignition

2. Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

position

 

3.

Control knob not pressed in

3.

Press in control knob while in

 

 

while in PILOT position

 

PILOT position

 

4.

Air in gas lines when in-

4.

Continue holding down con-

 

 

stalled

 

trol knob. Repeat igniting

 

5.

Depleted gas supply (pro-

 

operation until air is removed

 

5.

Contact local propane/LP gas

 

 

pane/LP only)

 

company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 21) or

 

 

 

 

replace ODS/pilot assembly

 

7.

External gas regulator setting

7.

Replace gas regulator

 

 

is not correct

 

 

22

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Contents What to do if YOU Smell GAS SMA24VPATable of Contents Safety Information Provide adequate clearances around air openings Local Codes Product IdentificationUnpacking Providing Adequate Ventilation AIR for Combustion VentilationDetermining FRESH-AIR Flow for Appliance Location Ventilation AIR Ventilation Air From Inside BuildingAIR for Combustion Ventilation Installation Ventilation Air From OutdoorsInstallation and Clearances for VENT-FREE Operation Check GAS TypeInstallation Minimum Noncombustible Material ClearancesFloor Clearances Mantel ClearancesTo combustibles see Figure Accessory Bracket Installing Damper Clamp Accessory for Vented OperationInstalling Remote Control Masonry Manufactured FireplaceFireplaceInstallation Items Needed Installing Heater AssemblyConnecting to GAS Supply Control cover kit optional see Accessories,Propane/LP From Checking GAS ConnectionsNatural From Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Pressure Testing Heater Gas ConnectionsTest Pressures In Excess Of 1/2 Psig 3.5 kPa Turn off heaterOperating Heater For Your Safety Read Before LightingLighting Instructions Propane/LP Natural Control Knob SwitchTo Turn OFF GAS To Appliance Shutting Off HeaterON/OFF Series Model HRC100 Manual Lighting ProcedureOptional HAND-HELD Remote Operation Thermostat Series Model HRC200Safety Features Manual ModeAuto Thermostatic Mode Auto Shutoff FeatureInspecting Burner Wiring DiagramWhen Using Remote Pilot Flame PatternBurner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenancePropane/LP Troubleshooting Observed Problem Possible Cause RemedyClean ODS/pilot see Out when control knob is reSafety interlock system has Low gas pressure AssemblyRemote control Tery power is low Or shut off Qualified service personBattery is not installed. Bat Gas regulator defectiveMent at top Service Hints SpecificationsReplacement Parts Technical ServiceAccessories Illustrated Parts Breakdown Parts List Models SMA24VNA Shown, SMA24VPA, SBJ24VNA and SBJ24VPA BJ24VNAS Keep this Warranty Warranty InformationLimited Warranty VENT-FREE GAS LOG Heaters