Desa SMA18VNA Gas regulator defective, Control valve defective Check manifold pressure, Incorrect

Page 24

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Orange flame in burner during

1.

Not enough air

1.

Check burner(s) for dirt

burner combustion

 

 

 

and debris. If found, clean

 

 

 

 

burner(s) (see Cleaning and

 

2.

Gas regulator defective

 

Maintenance, page 21)

 

2.

Replace gas regulator

 

3.

Control valve defective

3.

Check manifold pressure

 

 

 

 

on control valve. Replace if

 

 

 

 

incorrect

 

 

 

 

 

Slight smoke or odor during initial

1.

Residues from manufacturing

1.

Problem will stop after a few

operation

 

processes and logs curing

 

hours of operation

 

 

 

 

 

Heater produces a whistling noise

1.

Turning control knob to HI

1.

Turn control knob to LO

when burner is lit

 

position when burner is cold

 

position and let warm up for

 

2.

Air in gas line

 

a minute

 

2.

Operate burner until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local natural

 

3.

Air passageways on heater

 

or propane/LP gas company

 

3.

Observe minimum instal-

 

 

blocked

 

lation clearances (see pages 9

 

4.

Dirty or partially clogged

 

through 12)

 

4.

Clean burner (see Cleaning

 

 

burner orifice(s)

 

and Maintenance, page 21)

 

 

 

 

or replace burner orifice(s)

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when using

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, carpet

walls or furniture

 

cleaners, etc. may turn into

 

cleaners or similar products

 

 

white powder residue

 

 

 

 

 

 

 

Moisture/condensation noticed

1.

Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

(page 6)

 

 

 

 

 

Heater produces a clicking/tick-

1.

Metal expanding while heating

1.

This is common with most heat-

ing noise just after burner is lit

 

or contracting while cooling

 

ers. If noise is excessive, contact

or shut off

 

 

 

qualified service person

 

 

 

 

 

Remotedoesnotfunction(ifusing

1.

Battery is not installed. Bat-

1.

Replace batteries in receiver

remote control)

 

tery power is low

 

and hand-held remote control

24

www.desatech.com

114744-01C

Image 24
Contents What to do if YOU Smell GAS SMA24VPATable of Contents Safety Information Provide adequate clearances around air openings Product Identification Local CodesUnpacking AIR for Combustion Ventilation Providing Adequate VentilationDetermining FRESH-AIR Flow for Appliance Location Ventilation AIR Ventilation Air From Inside BuildingAIR for Combustion Ventilation Installation Ventilation Air From OutdoorsInstallation and Clearances for VENT-FREE Operation Check GAS TypeInstallation Minimum Noncombustible Material ClearancesMantel Clearances Floor ClearancesTo combustibles see Figure Installing Damper Clamp Accessory for Vented Operation Installing Remote ControlAccessory Bracket Masonry Manufactured FireplaceFireplaceInstalling Heater Assembly Connecting to GAS SupplyInstallation Items Needed Control cover kit optional see Accessories,Checking GAS Connections Propane/LP FromNatural From Pressure Testing Heater Gas Connections Test Pressures In Excess Of 1/2 Psig 3.5 kPaTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Turn off heaterFor Your Safety Read Before Lighting Operating HeaterLighting Instructions Control Knob Switch To Turn OFF GAS To AppliancePropane/LP Natural Shutting Off HeaterManual Lighting Procedure Optional HAND-HELD Remote OperationON/OFF Series Model HRC100 Thermostat Series Model HRC200Manual Mode Auto Thermostatic ModeSafety Features Auto Shutoff FeatureWiring Diagram When Using RemoteInspecting Burner Pilot Flame PatternCleaning Maintenance Burner Injector Holder and Pilot AIR Inlet HolePropane/LP Troubleshooting Observed Problem Possible Cause RemedyOut when control knob is re Safety interlock system hasClean ODS/pilot see Low gas pressure AssemblyOr shut off Qualified service person Battery is not installed. BatRemote control Tery power is low Gas regulator defectiveMent at top Specifications Replacement PartsService Hints Technical ServiceAccessories Illustrated Parts Breakdown Parts List Models SMA24VNA Shown, SMA24VPA, SBJ24VNA and SBJ24VPA BJ24VNAS Warranty Information Keep this WarrantyLimited Warranty VENT-FREE GAS LOG Heaters